We will thoroughly explain the reviews, reputation, advantages and disadvantages of FXPRIMUS, the largest broker available in Japan. As a long-established broker with over 10 years of operating history among overseas FX brokers, it is extremely safe and is one of the companies that we highly recommend for those who are opening an account for the first time.
- Basic information about FXPRIMUS
- FXPRIMUS Company Information
- FXPRIMUS Fund Management and Security
- FXPRIMUS Account Types
- FXPRIMUS Features and Functions
- FXPRIMUS (FX Primus) Available Instruments, Spreads, and Swap Points
- FXPRIMUS Trading Tools and Systems
- FXPRIMUS Maximum Leverage and Stop Loss
- FXPRIMUS Support System
- FXPRIMUS Bonuses and Campaigns
- FXPRIMUS Deposit and Withdrawal Methods
- Reviews and Reputation
- Opening an account
- Frequently Asked Questions
- What kind of company is FXPRIMUS?
- What products can I trade?
- What trading tools can I use?
- What types of accounts are available?
- How long does it take to deposit or withdraw funds?
- Is support available?
- Are there any bonuses?
- Can Japanese People Use This Service?
- Do You Have a Demo Account?
- Is FXPRIMUS Safe?
- Related
Basic information about FXPRIMUS
The basic information about FXPRIMUS is as follows. Naturally, it holds a financial license and is operated under strict regulations. It has bases in Vanuatu and Cyprus, and has obtained licenses from the financial authorities of each country. The business is supported by knowledgeable employees (full-time employees) who are employed in various positions and are on-site to provide support. The capital is unknown, but it was established in 2009, so it boasts a very long history.
| Broker | Primus Markets INTL LTD(Cyprus) Primus Global LTD(Vanuatu) |
| Location | Cyprus Vanuatu |
| License | CySEC VFSC |
| Established | 2009 |
FXPRIMUS Company Information
Below is a summary of FXPRIMUS’s key company information (overview as an international FX broker) 📊:
🏢 Company Overview
FXPRIMUS is an online FX/CFD broker providing international services. It primarily handles a wide variety of financial products, including foreign exchange (Forex), stock indices, commodities, precious metals, and cryptocurrencies.
Established: Circa 2009 (Over 12 years of operating experience)
Products: FX (currency pairs), CFDs (indices, stocks, commodities), precious metals, cryptocurrencies, and more.
🏛 Operating Company and Registered Location
FXPRIMUS is operated under the brand name of the FXPRIMUS Group through several legal entities:
Primus Markets INTL Ltd
Registered in: Republic of Vanuatu (Vanuatu)
Registration Number: 14595
Regulation: Licensed and regulated by the Vanuatu Financial Services Commission (VFSC)
Registered Address: Govant Building, BP 1276, Port Vila, Vanuatu
- Used as an offshore entity for international service expansion.
Primus Global Ltd
Registered in: Republic of Cyprus (Cyprus)
Registration Number: HE 337614
Regulation: Licensed and regulated by the Cyprus Securities and Exchange Commission (CySEC) (License Number 261/14)
- An entity primarily responsible for European regulatory compliance.
Primus Solutions Ltd
Registered in: Cyprus (Limassol)
Registration Number: HE 410155
- May handle certain services, such as payment agency services.
Operating from multiple locations allows us to comply with regional regulations and provide services.
📑 Major Regulations and Licenses
FXPRIMUS operates under the following financial regulatory authorities:
Vanuatu Financial Services Commission (VFSC) – Offshore Regulation (Primus Markets INTL Ltd)
Cyprus Securities and Exchange Commission (CySEC) – European Regulation (Primus Global Ltd)
- Some sources report that we also hold a relevant license with the Financial Services Commission of South Africa (FSCA), but this is subject to change.
💼 Business Activities and Services
Trading Platforms: MetaTrader 4 (MT4), MetaTrader 5 (MT5), WebTrader, etc.
Services offered: FX and CFD trading, copy trading, PAMM/MAM accounts, and more for individual and institutional traders.
Customer protection: Segregation (separation of client and company funds) and negative balance protection are available.
Support: 24-hour customer support (mainly weekdays).
🌍 Global reach
FXPRIMUS serves traders worldwide (over 140 countries) and offers multiple language pages and support.
⚠️ Important notes
FX and CFD trading involve high risk and may result in the loss of investment capital. Please understand the risks before trading.
Regulations vary by country, and the terms and leverage offered may be limited by region.
FXPRIMUS Fund Management and Security
Based on official information and third-party reviews, the following points are important when it comes to FXPRIMUS fund management and security. 👇
✅ 1. Segregated Accounts
At FXPRIMUS, client funds are kept in a completely separate bank account (segregated/segregated) from the company’s operating funds.
This is a fund protection mechanism generally adopted by reputable FX brokers, ensuring that client funds are protected even if the operating company faces financial difficulties.
👉 This measure is designed to prevent client deposits from being easily misappropriated even in the event of FXPRIMUS’s bankruptcy or cash flow deterioration.
✅ 2. Negative Balance Protection
FXPRIMUS offers negative balance protection, just like domestic FX brokers.
This system means that even if your position losses exceed your account balance due to sudden market fluctuations, you will not be required to deposit additional margin.
In other words, there is no risk of incurring losses (debt) greater than your investment.
✅ 3. Third-Party Audits and Transparency
FXPRIMUS maintains transparency and compliance in its fund management by undergoing regular internal and external independent audits.
FXPRIMUS also officially explains that it has a monitoring system in place for account withdrawals, conducted by a third-party organization (e.g., Boudica Client Trust).
✅ 4. Regulation and Supervision
FXPRIMUS is primarily regulated by the Vanuatu Financial Services Commission (VFSC). VFSC is an offshore financial license and is not necessarily equivalent to high-level regulatory bodies like the UK FCA or the EU, but it does impose certain supervisory and capital protection requirements.
*In the past, VFSC held a regulatory license under the Cyprus Securities and Exchange Commission (CySEC), and EU clients may have been subject to a compensation fund (up to €20,000) depending on the region.
⚠️ Important Notes (Risk Aspects)
✔ Segregated accounts and third-party audits help protect funds, but do not guarantee 100% compensation.
✔ VFSC is not as strict as major European regulators (FCA, CySEC, etc.), so it is understandable that as an overseas FX broker, it operates at its own discretion and under its own conditions.
FXPRIMUS Account Types
FXPRIMUS offers the following main account types (trading account types) 📊 (organized based on official website information, etc.)
PrimusCLASSIC (Classic Account)
A simple and easy-to-use account for beginners
No commissions
Average spreads: Approximately 1.5 pips
Minimum deposit: Relatively low (e.g., from around $15)
Leverage: High (up to 1:2000 depending on region)
Platform: Compatible with MT4, MT5, WebTrader, etc.
👉 This is a basic account for those looking for a simple, low-cost start.
PrimusPRO (Pro Account)
For experienced to intermediate traders
Low spreads and low commissions (a few dollars per lot)
Average spreads: 0.3 Around pips
Minimum Deposit: Moderate (e.g., from around $500)
Leverage: Slightly low (maximum, e.g., 1:500)
Platform: MT4 / MT5
👉 This account charges fees but offers narrow spreads, making it cost-effective.
PrimusZERO (Zero Account)
For intermediate to advanced traders and high-frequency traders
Spread: Nearly 0 pips (zero)
Trading fees apply (e.g., around $5/lot)
Minimum Deposit: High (e.g., from around $1,000)
Leverage: Up to 1:500 depending on conditions
Platform: Primarily MT4
👉 This account is for those who want to minimize spreads when trading.
PrimusSYNTHETICS (Synthetic Account)
An account dedicated to synthetic indices
Trade in constantly volatile markets
Average Spread: 0.1 Around pips
No commission
Leverage: High (e.g., up to 10,000x in some cases)
Platform: MT5
👉 This account specializes in “synthetic assets” other than traditional FX.
🔹 Specialized Accounts
🟡 Swap-Free (Islamic Account)
An account that does not incur standard “swap (rollover interest)” charges.
Suitable for those who wish to avoid interest rates for religious reasons (e.g., Islamic finance).
Trading conditions are the same as the original account types (including equivalent spreads and fees).
🔹 Demo Account (for practice)
📌 PrimusDemo
Trend trading experience without capital risk.
An account suitable for beginners to familiarize themselves with the environment.
Time limits and conditions may apply (check official website).
📌 Summary: Account Comparison
| 口座タイプ | 目的 | コミッション | スプレッド | レバレッジ | 最低入金 |
|---|---|---|---|---|---|
| PrimusCLASSIC | 初心者向け | なし | 中〜高 | 高 | 低 |
| PrimusPRO | 中級者向け | あり | 低 | 中 | 中 |
| PrimusZERO | 上級者向け | あり | ほぼ0 | 中 | 高 |
| PrimusSYNTHETICS | 合成指数専用 | なし | 低 | 非常に高 | 低 |
| Swap‑Free | 利息なし取引 | 同口座条件 | 同 |
⚠️ Important Notes
Account specifications (minimum deposit, leverage, fees, etc.) may vary by region, regulation, and trading product. Leverage limits, in particular, may vary significantly by country. We recommend checking the official website for the latest information.
FXPRIMUS Features and Functions
Below is a clear summary of FXPRIMUS’s key features and functions (trading environment and services). 👇
📈 1. Wide Variety of Trading Products
FXPRIMUS offers over 1,000 trading products, covering most major markets.
Supports a wide range of asset classes, including: FX (Currency Pairs: Major, Minor, Exotic)
Stock Indices
Stock CFDs
Commodities (Crude Oil, Metals, etc.)
Cryptocurrencies (Bitcoin, etc.)
Synthetic Indices
📊 2. Advanced Trading Platform
FXPRIMUS supports major trading platforms:
✨ MetaTrader 4 (MT4) / MetaTrader 5 (MT5)
Rich technical analysis tools
Supports automated trading (EA)
A global standard platform that is easy to use for beginners to advanced traders
🌐 WebTrader
Available via browser (no installation required)
Instant access from PC, smartphone, or tablet
Data sharing with MT4 / MT5
Some reviews claim support for cTrader, which offers more advanced analysis and ordering features (however, availability may vary depending on region and conditions).
🤖 3. Automation & Trading Support
FXPRIMUS offers a wide range of features and tools Features include:
✅ Copy Trading
⇒ Automatically copy and trade the strategies of successful traders.
✅ PAMM (Profit Allocation Account)
⇒ A system where you deposit funds with a master (operator) and receive profit distribution (profit sharing with followers).
✅ VPS (Virtual Private Server) Support
⇒ Dedicated server operation function available for stable automated trading (conditions apply).
⚡ 4. Fast and Flexible Execution
FXPRIMUS features the following trade execution capabilities:
Fast execution and low slippage
NDD (Non-Dealing Desk) Order Method: Highly transparent processing without broker intervention.
This has led to its reputation as a good fit for short-term trading (day trading/scalping) and automated trading.
💼 5. Comprehensive Support and Educational Resources
FXPRIMUS offers educational content and customer support for beginners, intermediate traders, and advanced traders:
✔ Webinars (online seminars)
✔ Video tutorials
✔ Market analysis and economic calendars
✔ Professional trading guides and strategy commentary
✔ 24/7 live chat support
💳 6. Flexible Deposits and Withdrawals
Multiple deposit and withdrawal methods are available, including bank transfers, credit cards, e-wallets, and cryptocurrencies (regional restrictions apply).
📌 7. Bonuses and Incentives
FXPRIMUS occasionally offers promotions, such as:
🎁 Deposit Bonuses
🎁 Cashback per Lot
🎁 Redeposit Bonuses
Note: These bonuses are subject to terms and conditions, so we recommend checking the official terms and conditions before using them.
📊 8. Examples of Order and Analysis Features (MT5)
MT5 generally offers the following analytical and order support features (equivalent to the FXPRIMUS platform):
- Over 38 indicators
- 44 charting tools
- 21 timeframes
- Indicator and economic calendar integration
- Order types and customizable charts
FXPRIMUS (FX Primus) Available Instruments, Spreads, and Swap Points
We’ve compiled information on FXPRIMUS (FX Primus)’s available instruments, spreads, and swap points (overnight interest rates) based on official information and third-party reviews. 👇
📌 1. Available Instruments (Overview of Trading Instrument List)
FXPRIMUS offers a wide range of instruments, primarily divided into the following categories:
🔹 Foreign Exchange (FX/Currency Pairs)
EUR/USD (Euro-Dollar)
USD/JPY (Yen-Dollar)
Supports many major and minor currency pairs, including GBP/USD and AUD/USD
🔹 Precious Metals
XAU/USD (Gold)
XAG/USD (Silver) and other major precious metal CFDs
🔹 Energy (Commodities)
USOIL (US Crude Oil)
Other Energy-Related Products
🔹 Stock Indices
CFDs on major global indices, including the NASDAQ, S&P 500, Dow Jones, FTSE 100, and DAX.
🔹 Stock CFDs
CFDs on major global companies, including Apple, Adobe, and Aurora Cannabis.
🔹 Cryptocurrencies
CFDs on major cryptocurrencies, including Bitcoin (BTC/USD).
🔹 Synthetic Indices
Synthetic indexes, including the Boost 1000.
👉 Over 1,000 indices are available, covering a wide range of markets, including FX, stocks, indices, commodities, and cryptocurrencies.
📉 2. Spreads (Trading Costs)
Spreads are variable and vary depending on account type and market conditions (liquidity and time of day).
🔸 Examples of Major Currency Pairs (Representative Guide)
Account Type: EUR/USD Minimum Spread Description: PrimusCENT / PrimusCLASSIC: Approximately 1.5-1.7 pips, no commission; PrimusPRO: Approximately 0.3 pips, low spread + commission; PrimusZERO: Approximately 0.0 pips, near-zero spread (but transaction fees apply).
📌 Spreads vary for non-major currency pairs, indices, and commodities. For example, gold (XAU/USD) is around 6 pips, crude oil is around 5 pips, and stock indices tend to be even larger.
💱 3. Swap Points (Overnight Interest Rate)
FXPRIMUS also applies swap points (payment/receive of interest arising from interest rate differentials between currencies), but a detailed list is not available on the official website.
📌 Actual swap points must be confirmed on the “Specifications” screen in MT4/MT5.
For reference, here are some examples based on third-party reviews (as of 2024):
Currency Pair Buy Swap Sell Swap USD/JPY +1,711 yen -2,406 yen EUR/JPY +350 yen -240 yen EUR/USD -1,252 yen +600 yen GBP/USD -1,097 yen -325 yen XAU/USD (Gold) -6,590 yen +2,987 yen *Example for 1 lot (standard) (reference value, current data)
📌 *Swap points fluctuate daily and are affected by changes in market and policy interest rates. Be sure to check the latest figures on your MT4/MT5 platform.
FXPRIMUS Trading Tools and Systems
FXPRIMUS’s trading tools and trading systems (platforms) are summarized below, based on official information and multiple broker comparison sites. 👇
🖥️ 1. Primary Trading Platform (Trading Tools)
📊 MetaTrader 4 (MT4)
The world’s most widely used FX trading platform.
Equipped with advanced chart analysis, technical indicators, multiple time frames, and drawing tools.
Supports automated trading (Expert Advisors: EA), allowing for strategy automation and backtesting.
Available on multiple devices: Windows, macOS, iOS, Android, and Web.
Intuitive operation makes it easy for beginners to intermediate traders.
📈 MetaTrader 5 (MT5)
An evolved version of MT4, with more features and analytical tools.
Features include 21 time frames, more technical indicators, a Depth of Market display, and an integrated economic calendar.
Like MT4, it also supports automated trading and a strategy tester.
Suitable for analyzing a wide range of assets, including stocks, commodities, and indices, in addition to FX.
Also accessible from desktop, mobile, and web.
🌐 WebTrader
A browser-based trading tool, WebTrader allows you to trade without installing any software or apps.
Accessible from a web browser on your PC, tablet, or smartphone, it supports real-time prices and trade execution.
Conveniently, it allows you to operate a real account integrated with your MT4/MT5 account.
📌 cTrader (May be offered)
Some reviews also mention the cTrader platform as an option.
cTrader features an intuitive UI, a variety of order types, customizable chart displays, and Level II Depth of Market, making it especially popular with professional traders and scalpers.
*However, the availability of cTrader may not be clearly stated on the official website, so please check when opening an account.
🤖 2. Trading Functions and System Features
👨💻 Automated Trading Support
Automated trading using Expert Advisors (EAs) is available on both MT4 and MT5.
Strategy backtesting and optimization are also possible, facilitating algorithmic trading.
⚡ Fast and Stable Trade Execution
A highly transparent order execution system is used, designed for rapid execution.
Slippage and delays are minimized, making it suitable for short-term trading such as scalping.
📈 Various Order Types
Supports multiple order methods, including market orders, limit orders, stop orders, and OCO (One Cancels Other).
Flexible trading is possible based on your trading strategy.
📊 Analysis Tools and Charting Features
A wide variety of indicators and drawing tools enable technical analysis.
MT5 offers more timeframes and indicators, making it suitable for advanced traders.
🧠 Learning and Support Tools (Platform Integration)
Integrated features like an economic calendar, news feed, and alerts support your analysis and trading decisions.
Learn how to use tools while experiencing a market environment similar to real-world trading with a demo account.
🖥️ Multi-Device Support
All core tools are accessible from PC (Windows/Mac), smartphone (iOS/Android), and web browser.
Manage your trades and positions in real time from anywhere.
FXPRIMUS Maximum Leverage and Stop Loss
The following information summarizes FXPRIMUS’s maximum leverage and stop loss criteria (forced liquidation) 👇 (based on official information and multiple review sites).
🔥 Maximum Leverage (Maximum Multiplier)
FXPRIMUS’s available leverage varies depending on your account type and available margin (equity).
(This is a standard feature among many overseas FX brokers.)
🟦 Typical Maximum Leverage
PrimusCLASSIC (Classic Account)
Maximum 1:2,000 (for relatively small equity)
- As your account balance increases, this ratio automatically decreases: 1:1,000 → 1:500 → 1:300…
PrimusPRO (Pro Account)
Typically, up to 1:500 (up to 1:1,000 possible under certain conditions)
PrimusZERO (Zero Account)
Typically, up to 1:500 (may decrease depending on account balance)
📌 Note: The above leverage is primarily for foreign exchange (FX currency pairs).
・Stock indexes and commodity CFDs
・Precious metals and crypto assets
Leverage may be set even lower for other instruments (e.g., 5-10x for cryptocurrencies).
In addition, risk management is built into the account by automatically gradually reducing the available leverage as the account balance increases.
📉 Loss Cut (Forced Liquidation) and Margin Call
International FX markets have mechanisms for automatically closing positions when the margin ratio falls below a certain level. FXPRIMUS also implements the following system.
📌 Standard Standards (Review Example)
Margin Call (Margin Maintenance Ratio Alert): 100% (Caution level when account equity reaches the required margin)
Liquidation Level (Forced Liquidation): Approximately 20% (Positions are automatically closed if the margin maintenance ratio falls below this level)
📌 Some review sites list a stop loss level of around 20%. The actual value may vary slightly depending on your account type and trading objectives, so be sure to check before trading.
⚠️ Additional Notes
🔹 Leverage Settings Can Be Adjusted Upon Request
After opening an account, you may be able to request a change to your desired leverage through the FXPRIMUS Client Portal (subject to regulatory requirements and account balance conditions).
🔹 Conditions May Change When Bonuses or Promotions Are Applied
Leverage and stop loss criteria may change when a bonus campaign is applied, and these conditions may take precedence.
FXPRIMUS Support System
FXPRIMUS’s support system (customer support and inquiry response) has the following features and functions: 👇
🧑💼 1. Response Time
✨ 24/7 (Weekdays)
FXPRIMUS support is available 24/7, Monday through Friday (when the market is open), and can handle any trading issues or questions you may have.
📞 2. Multiple Inquiry Channels
🗨 Live Chat
Real-time chat available on the official website
You can expect immediate responses, making it convenient for operating instructions and troubleshooting.
📧 Email Support
Email Address: support@fxprimus.com
Response times typically range from 24 hours to 1-3 business days (depending on the inquiry).
☎ Phone Support
An international support phone number is available, and you can also speak to an operator directly (availability may vary depending on the situation).
📱 Messaging Apps & Social Media
Support may also be available via major communication apps and social media (for account holders):
Messenger
Telegram
Zalo
LINE
It has been reported that support is also available via messaging apps such as LINE.
🌐 Contact Form
You can also submit questions or requests via the official contact form (a representative will respond shortly).
🗣 3. Multilingual Support
Support is available in various languages, including English, Chinese, Spanish, Arabic, French, German, Italian, Portuguese, Russian, and Vietnamese, supporting traders from around the world.
- While Japanese support is not explicitly stated on the official website, support in Japanese may be available via chat or email depending on the situation, so we recommend checking when making an inquiry.
👤 4. Dedicated Account Manager
Some high-volume traders may be assigned a dedicated account manager (for quality support, guidance, and strategic support).
FXPRIMUS Bonuses and Campaigns
FXPRIMUS’s bonuses and campaigns vary from time to time, but some of the most popular are deposit bonuses, welcome bonuses, and cashback. The main features are summarized below.
100% Deposit Bonus (Typical Campaign)
The most prominent type is the one that grants credits equal to the deposit amount.
Key Features
Up to 100% of the initial deposit is awarded as a bonus.
Minimum Deposit: Approximately $200
Maximum Bonus: Approximately $20,000 (varies depending on conditions)
Eligible Accounts: Primus Classic, Primus Pro, etc.
Bonuses can be used as trading margin but cannot be withdrawn.
In addition, cashback is sometimes awarded per lot, and rewards are given based on trading volume.
30% Recharge Bonus (For Additional Deposits)
This type provides a bonus for additional funds.
Features
30% of your deposit is a bonus
Minimum deposit: Approximately $200
Maximum bonus: Approximately $1,500
Bonus is for trading only (withdrawals not permitted)
This campaign is aimed at those looking to increase their trading capacity with additional funds.
Welcome Gift (Conditional Achievement Type)
This type of reward is available to new account holders upon meeting certain conditions.
Example
Up to $100 in trading funds is awarded.
Conditions include profile registration, identity verification, deposit, and certain lot trading.
Profits may be withdrawn.
This bonus is similar to a “trial + trading experience” bonus.
Limited-Time Campaigns
The following campaigns may be held at different times:
Spread discounts (e.g., 50% off gold spreads)
Preferential conditions for specific stocks
Enhanced cashback
These campaigns are characterized by limited-time changes.
General Bonus Notes
These are important points common to all overseas FX bonuses.
The bonus itself cannot be withdrawn (profits are generally withdrawn).
Withdrawals may result in a reduction or elimination of the bonus.
Leverage restrictions may apply.
FXPRIMUS Deposit and Withdrawal Methods
Here’s an overview of FXPRIMUS deposit and withdrawal methods (fund deposit and withdrawal procedures). 👇
💰 Deposit Methods (Deposit)
FXPRIMUS offers multiple deposit methods, allowing you to safely and relatively smoothly deposit funds into your trading account.
📌 Main Deposit Methods
Bank Wire (International/Domestic)
Deposits can be made via international bank wire transfer or domestic bank transfer.
If using a bank intermediary, the user is responsible for any bank fees.
Trading Account Reflection: Domestic transfers take 1-3 business days, international transfers take approximately 5-8 business days.
Credit/Debit Card (Visa/MasterCard, etc.)
Instant deposits are possible (fast reflection time).
Minimum deposit amounts vary depending on account type.
If you have previously deposited funds by card, you may need to return funds to the same card when withdrawing.
E-Wallets (Electronic Payment Services)
E-wallets such as Skrill, Neteller, and FasaPay are accepted.
Most are reflected instantly.
Cryptocurrency
Deposits using Bitcoin, USDT, etc. may be accepted.
Reflection times vary depending on network processing time.
🏧 Withdrawal Methods
FXPRIMUS also accepts withdrawal methods consistent with the deposit method. However, for security reasons, the general rule is to “withdraw funds in accordance with the deposit method.”
📌 Main Withdrawal Methods
Bank Wire
The most common withdrawal method.
It usually takes 2-5 business days depending on bank processing.
A minimum withdrawal amount of approximately $100 or more is generally required.
Credit/Debit Card Withdrawals
Withdrawals are made against previous card deposits.
Processing time may take several days to several weeks (depending on the card company).
E-Wallet
Withdrawals are accepted via Skrill and Neteller.
In most cases, processing is relatively fast (up to 24 hours).
Cryptocurrency Withdrawals
Withdrawals are also possible in cryptocurrency-compatible accounts.
Processing time varies depending on network conditions.
📌 Common Points (Deposits and Withdrawals)
✅ Fees
FXPRIMUS itself does not typically charge any fees for deposits or withdrawals (however, users are responsible for any fees from their bank or payment provider).
✅ Same Method Rule (MiMo Policy)
Withdrawals will generally be refunded via the same method used to deposit (Money-in, Money-out Policy).
✅ KYC (Know Your Customer)
When requesting a withdrawal, you may be required to submit identity verification (proof of identity/address verification documents).
Reviews and Reputation
FXPRIMUS reviews (user ratings and comments) based on multiple international review sites and user posts are summarized below, with positive and negative ratings separated into positive and negative.
⭐️ 1. Overall Review Trends
✔️ Trustpilot Rating
- User ratings average approximately 3.5-3.6/5, with a mix of positive and negative opinions.
- While there are a fair number of 5-star reviews, there are also a significant number of 1-star reviews.
👍 Positive Reviews (Good Reputation)
📌 Support and Response Speed
Users praise the excellent customer support and account manager service.
Some users praise the courteous and prompt response to inquiries.
Example: A review mentions friendly support, fast responses, and peace of mind when trading.
📌 Evaluation of Trading Tools and Environment
Some users praise the stable trading environment using MT4 and MT5. Some users have given positive reviews of the trading platform and spreads.
👎 Negative Reviews (Bad Reputation)
❌ Withdrawal/Funding Issues/Problems
Multiple complaints have been reported, including inability to withdraw funds or extremely slow withdrawal times.
Some users have reported being asked to pay additional fees or submit documents when withdrawing funds, or receiving no response to inquiries.
Examples include posts about deposits not being returned, withdrawals being suspended, or no support.
❌ Comments blaming the service as a “scam” or “scam.”
Online reviews often use strong language to criticize the service, including as a “scam.”
Specific examples include posts claiming that the service “manipulates charts,” “my account was frozen,” and “I couldn’t withdraw my profits.”
⚠️ While these comments cannot be completely verified, it’s important to note that similar complaints can be found across multiple sites.
❌ Low ratings on third-party review sites
Broker review sites such as WikiFX often cite brokers with low trust scores (e.g., poor risk management and weak regulations) and warn against them.
Opening an account
You can open an account for free. Click the button below to open a form, so please complete the procedure. You will need identification and address verification documents, so please prepare them. Make sure you understand the overview and terms of use before proceeding. It is attractive because it can be used by anyone regardless of gender. You must be 18 years of age or older.
Register on the Official Website
Apply by clicking “Sign Up”
Enter the following basic information:
Name
Email Address
Country/Address
Phone Number
Password
Date of Birth, etc.
After registering, verify your email address to activate your account.
Enter Additional Information
Next, enter the following information:
Address and Tax Information
Basic financial information such as occupation and income
Select trading account type, leverage, and currency
KYC (Know Your Customer)
You will need to submit documentation to activate your account.
Examples of Required Documents
ID (any)
Passport
Driver’s License
Government-Issued ID
Proof of Address (any)
Utility Bill
Bank Statement
Card Statement, etc.
(Recommended within 6 months of issue)
Deposit After Screening Completes
You can start trading once you deposit.
Multiple deposit methods are available, including Visa and online payments.
Account Opening Time
Registration itself usually takes just a few minutes.
Screening is usually completed within about one day.
Notes for Account Opening
Make sure your name and address exactly match those on your identification documents.
Prepare a recent proof of address.
Read the terms and conditions and risk explanation in advance.
Frequently Asked Questions
We have compiled a list of frequently asked questions about FXPRIMUS, based on official information and general user inquiries.
What kind of company is FXPRIMUS?
FXPRIMUS is a broker offering online FX and CFD trading, and is a group of multiple legal entities.
The main operating companies are:
Primus Markets INTL Ltd (Vanuatu, VFSC-licensed)
Primus Global Ltd (Cyprus, CySEC-licensed)
These entities comprise the brand.
What products can I trade?
FXPRIMUS offers the following financial products:
FX (currency pairs)
Stock indices
Energy & metals
Stock CFDs
Cryptocurrencies
Synthetic indices
Access a wide range of markets.
What trading tools can I use?
Main Trading Platforms:
MetaTrader4 (MT4)
MetaTrader5 (MT5)
WebTrader
A standard FX tool suitable for beginners and advanced traders.
What types of accounts are available?
Main account types:
Primus Classic
Primus Pro
Primus Zero
Each account has different spreads and commission terms.
How long does it take to deposit or withdraw funds?
It depends on the method, but generally:
Card/Electronic Payment: Relatively fast
Bank Transfer: Several business days
In most cases, processing time varies depending on the payment company and bank (a common trend for overseas FX).
Is support available?
Support Structure:
Live Chat
Phone
The company’s response hours are listed as 24 hours a day (24/5) on weekdays.
Are there any bonuses?
The following campaigns may be offered depending on the season.
100% Bonus
30% Bonus
Welcome Gift, etc.
However, conditions and eligible regions may change, so please check the latest information.
Can Japanese People Use This Service?
Like many overseas FX brokers,
there are country of residence restrictions depending on the time and company, so please check before opening an account.
Also, please be aware that FXPRIMUS is not licensed by the Financial Services Agency of Japan.
Do You Have a Demo Account?
Yes, a demo account is available,
allowing you to practice without using actual funds.
Is FXPRIMUS Safe?
Key Points:
Some companies are licensed by regulatory agencies.
However, because FXPRIMUS is an overseas FX broker, its protection system is different from that of Japanese domestic brokers.
Leveraged trading has a high risk of loss.
Even the official risk warning states, “There is a possibility of loss of principal.”
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