We will explain the bonuses and leverage offered when opening an account with GeneTrade, new withdrawal methods and fees, and the possibility of withdrawal refusal for maximum transactions. Withdrawals can be made by credit card, debit card, bitwallet, sticpay, and bank transfer. This makes it very convenient to be able to make bank transfers. We will also explain the actual withdrawal methods.
Features, advantages, and disadvantages of GeneTrade
GeneTrade is an overseas FX broker that provides online trading services for FX (foreign exchange) and CFDs (contracts for difference).
Its official name and operating body are as follows:
🔍 Operating Company Information
Operating Company Name: Genius Trading Ltd.
Trade Name/Brand: GeneTrade (Trading Site/Service Name)
Registered Country: Belize
Company Number: 150.338 (Genius Trading Ltd. Registration Number)
Headquarters: 28 Regent Street, Belize City, Belize / Suite 201, No. 8 Eve Street, Belize City, Belize
Company Size: 11–50 Employees (Database Information)
📊 Regulations/Licenses
GeneTrade is regulated by the Belize International Financial Services Commission (IFSC).
License Number: IFSC 270/30 (sometimes written as IFSC/60/366/TS/18)
*Please note that this is an offshore regulation and is not registered or licensed by major financial regulatory bodies such as Japan’s Financial Services Agency (FSA). (In Japan, there have been cases where the company has been flagged as an unregistered broker.)
📈 Services and Features
FX (Foreign Exchange) and CFD trading (currency pairs, precious metals, etc.)
Trading Platform: MetaTrader 4 (MT4) compatible (Windows/Mac/Web/Mobile)
Maximum Leverage: High leverage settings up to approximately 1:1000 are possible in some cases.
Spread: Examples of spread settings as low as approximately 1 pip are provided.
Support: 24/7 multilingual support (Japanese available)
Minimum Deposit: Some sources report that it is possible to deposit as little as a few dollars (e.g., $5).
⚠️ Caution/Reputation
GeneTrade is not a domestic FX broker registered with the Financial Services Agency of Japan, and is not registered as a financial instruments business operator for Japanese residents. There are also reports that the FSA has issued a warning to the broker for being an unregistered broker.
Review and reliability evaluation sites contain mixed reviews (including negative ones).
There have been cases where concerns and risk information about withdrawal refusals and support responses have been posted online.
Overview of GeneTrade Withdrawals
The following is an overview of GeneTrade’s withdrawal methods. Basically, follow the instructions on the official website and follow the refund rules for the deposit source.
🧾 Basic Withdrawal Procedures (Official)
Account Activation (Identity Verification)
Before withdrawing, you must activate your account by uploading documents such as ID and proof of address. Withdrawals can only be processed once your account is approved.
Login → Withdrawal Request
Log in to the “Members Area” on the official website.
↓
Proceed to “Withdrawals.”
↓
Enter the withdrawal method and amount and submit your request.
Processing Time
GeneTrade aims to process your withdrawal request within 24 hours (weekdays) after completion of the request. However, the actual deposit reflection will depend on the selected method and the processing time of the payee.
💳 Withdrawal Methods
GeneTrade offers multiple withdrawal methods (however, available methods may vary depending on region and deposit method):
- Credit/Debit Card
Withdrawal Amount: Up to the deposited amount (profits will be withdrawn via a separate method)
Minimum Withdrawal Amount: Approximately $10 (per carrier regulations)
Fees: Free (some foreign exchange fees may apply)
Processing Time: Reportedly takes several days to several weeks depending on the card company (depending on circumstances)
- E-Wallet (e.g., STICPAY, bitwallet)
Withdrawal Amount: Generally includes profits (deposits may be refunded first).
Minimum Withdrawal Amount: Approximately $10 (per carrier regulations)
Fees: Free (some service fees may apply)
Processing Time: As fast as a few hours to one business day (depending on the e-wallet’s processing time)
- Bank Wire (International)
(Additional information for Japan transactions) (Unofficial Guide)
Withdrawal Amount: Approximately $10 and up
Fee: Transfers under $200 incur a fee; amounts over that amount may be free (depending on circumstances)
Processing Time: Approximately 2-5 business days (depending on bank processing times)
💡 Withdrawal Basics and Important Notes
Refund Policy (Deposit Priority)
GeneTrade’s policy is to prioritize refunds (withdrawals) back to the original deposit method. For example, if you deposit by card, the withdrawal will be made to your card first, and then you can receive your profits via another method (e-wallet or bank transfer).
Withdrawals to Your Account
Withdrawals must be made in the same name as your registered account (to prevent money laundering).
Minimum Withdrawal Amount
Officially, the minimum withdrawal amount is approximately $10 (or equivalent).
Treatment as a Bonus
If you have a bonus, it may be canceled when you request a withdrawal, so be careful about the timing.
GeneTrade Withdrawal Method Details
We’ve compiled detailed information on GeneTrade’s withdrawal methods (specific procedures, conditions, and points to note) based on official information and frequently asked questions. We’ll also explain some points specific to the withdrawal rules of an overseas FX broker.
🪙 1) Credit/Debit Card Withdrawals
🔹 Overview
Withdrawals will be made to the card used for deposits in the form of a refund.
Card withdrawals are only possible up to the amount deposited; profits must be withdrawn via another method.
🧾 Steps (Example)
Log in to the Members Area → Select Withdrawals
Select Credit/Debit Card as your withdrawal method
Enter the withdrawal amount (must not exceed the amount deposited)
Confirm application details → Submit request
Once processed, the refund will be sent to the card company for processing.
⏱ Posting Time/Fees
Posting Time: From a few days to a few weeks, depending on the card company (processing may take longer).
Fees: Free for GeneTrade (your card company may charge a refund fee or exchange fee).
💼 2) E-Wallet Withdrawals
(e.g., STICPAY / bitwallet)
🔹 Overview
Available after a credit card withdrawal is completed.
A unique feature is that you can withdraw profits as well.
🟡 STICPAY Withdrawals
📋 Procedure (General Flow)
Log in to the Members Area → Withdrawals
Select STICPAY as your withdrawal method
Enter your STICPAY email address
Enter the withdrawal amount → Confirm and submit your request
⏱ Reflection Time
Reports suggest that the process is relatively quick (a few hours to one business day).
💴 Fees
Officially, withdrawals are free, but service providers may incur fees.
Please note that if you have a bonus, your bonus balance may be canceled depending on the withdrawal amount.
🟢 bitwallet Withdrawal
📋 Procedure (including bitwallet side)
Select bitwallet when requesting a withdrawal from the GeneTrade Member Area
Enter your bitwallet account email address
Withdrawals from GeneTrade will be sent to bitwallet.
Then, withdrawals from bitwallet to your bank account will be handled by bitwallet:
bitwallet Dashboard → Withdraw → Select Bank Account
Withdrawals to a registered bank account (same-name accounts only)
⏱ Posting Time
Transfers from bitwallet to your bank are generally processed the next business day to within three business days.
💴 Fees
Free on the GeneTrade side (bitwallet bank transfer fees are borne by the user).
🏦 3) Bank Wire Withdrawal
🔹 Overview
This withdrawal method can be used after a credit card or e-wallet withdrawal has been completed.
📋 Steps (Image)
Select Bank Wire on the Withdrawals screen in GeneTrade.
Enter the recipient bank information (account name and SWIFT/BIC).
Set the withdrawal amount → Submit the request.
⏱ Processing Time
Approximately 2-5 business days (depending on bank processing).
💴 Fees
The process is free on GeneTrade (however, fees may apply for amounts under $200 or on the receiving bank).
Regarding Withdrawal Fees
Regarding GeneTrade’s withdrawal fees, the official information and general specifications are summarized below:
💰 GeneTrade Withdrawal Fee Basics
✔ GeneTrade itself covers withdrawal fees (free of charge).
→ This means that GeneTrade does not charge any fees when requesting a withdrawal from your trading account.
The official FAQ also explains it as follows:
GeneTrade covers withdrawal fees. However, additional fees may be incurred depending on the payment method (e.g., STICPAY) or amount.
🪙 ① Credit Card/Debit Card
GeneTrade Fees → Free
Card Company Refund Fees → May be borne by the user (e.g., foreign exchange fees)
→ GeneTrade does not charge fees, but refund processing fees according to card company regulations may be charged separately.
🧾 ② E-wallet (e.g., STICPAY / bitwallet)
📍 STICPAY
GeneTrade fees → Usually free, but STICPAY may charge fees.
→ STICPAY may have its own withdrawal fees, which GeneTrade does not cover.
📍 bitwallet
GeneTrade fees → Free
bitwallet transfer fees → User fees may be charged when transferring funds to the destination bank.
GeneTrade covers the fees for withdrawals to e-wallets, but users are responsible for transfer fees from e-wallets to their banks.
🏦 ③ Bank Wire
According to official information, the rules are as follows:
Withdrawals of $200 or more → No fees from GeneTrade
Withdrawals of less than $200 → May be subject to fees from GeneTrade
→ In addition, fees from the receiving bank (intermediary bank/receiving bank) are the responsibility of the user.
Withdrawal Method Considerations
To summarize the important points to note when using GeneTrade’s withdrawal methods, you should be aware of overseas FX rules and risks for Japanese residents.
⚠️ General Considerations (All Withdrawal Methods)
KYC (Know Your Customer) Required
You must submit identification and proof of current address before withdrawing.
Withdrawal requests will be rejected if they are not submitted.
Refund Priority to Deposit Source
Credit Card Deposit → Card Refund
Profits in Excess of Card Deposit → E-Wallet or Bank Wire
Withdrawals will be made in this order.
Withdrawals must be made in the user’s name.
Withdrawals cannot be made to accounts under a different name or to wallets/banks in someone else’s name.
This rule is strictly enforced to prevent money laundering.
Minimum Withdrawal Amount
A minimum withdrawal amount of approximately 10 USD is required.
Bonus Application Restrictions
Bonus balances may be lost upon withdrawal.
Profits earned through bonuses may also be restricted if the withdrawal conditions are not met.
💳 Notes on Credit/Debit Card Withdrawals
Withdrawals are generally only refunded up to the amount deposited. Profits will need to be withdrawn via another method.
Your card company may charge a refund fee or exchange fee.
It may take several days to several weeks for the withdrawal to be reflected.
🧾 Notes on Electronic Wallets (STICPAY/bitwallet)
Withdrawals are possible, including profits, but any bonuses may be lost.
Service fees may apply.
When withdrawing from bitwallet to a bank, bank fees may apply.
The minimum reflection time is a few hours to one business day, but there may be delays depending on the timing.
🏦 Notes on Bank Wire
Withdrawals of small amounts (e.g., less than 200 USD) may incur a fee.
This method can be used to withdraw profits, and will be processed after the card/wallet withdrawal.
The receiving bank may charge a fee.
It will take approximately 2-5 business days for the funds to be reflected.
If you are sending funds to a Japanese bank account, international remittance fees may be higher.
Frequently Asked Questions
We’ve compiled GeneTrade’s frequently asked questions (FAQs) in easy-to-understand Japanese, based on official information. It covers all the common questions beginners often have.
🧠 About the Basics
Q1: Is GeneTrade regulated?
→ Yes. GeneTrade (operated by Genius Trading LTD) is regulated by the International Financial Services Commission (IFSC) in Belize (License Number IFSC/60/366/TS/18).
Q2: Is support available?
→ Support is available 24 hours a day, Monday through Friday, in 16 languages (live chat, phone, and email).
Q3: What is the difference between a demo account and a real account?
→ While the functionality is the same, a demo account does not fully replicate actual market conditions. The psychological impact is also different.
Q4: What are the trading hours?
→ Trading is available from 10:05 PM Sunday to 9:50 PM Friday, based on GMT (Greenwich Mean Time).
Q5: Can US traders use this service?
→ Not available to US traders (due to CFTC regulations).
🪪 Account Opening & Required Documents
Q6: What documents are required?
→ Government-issued ID such as a passport or driver’s license, plus proof of address (such as a utility bill) dated within the last three months, are required.
Q7: If I already have an account, do I need to submit additional documents for a new account?
→ If your personal information is the same, no additional documents will be required and the account will be automatically activated.
Q8: How long does it take to open?
→ Usually, it takes a few minutes to complete identity verification.
📊 About Trading Accounts
Q9: What account types are available?
→ There are two types: “Standard” and “Micro.”
Q10: Can I change my base currency later?
→ No. If you want to change it, please open a new account.
Q11: Can I open multiple accounts?
→ A single person can hold up to 10 accounts.
📈 Trading Conditions
Q12: What is the leverage?
→ Leverage up to 1:1000 is offered.
Q13: Can I scalp or hedge?
→ Yes, both are possible.
Q14: Is there slippage?
→ Generally, it is minimal, but it can occur when major economic news is announced.
💰 Deposits and Withdrawals
Q15: What are the minimum deposit and withdrawal amounts?
→ The minimum deposit amount is approximately $5, and the minimum withdrawal amount is approximately $10.
Q16: Can I change my deposit currency?
→ Yes. Deposits in a different currency will be automatically converted to the base currency.
Q17: How do I deposit?
→ Multiple methods are available, including credit cards, e-wallets, and bank transfers.
Q18: When can I withdraw funds?
→ If your account is verified, you can withdraw funds at any time.
Q19: Will withdrawals be returned to the deposit method first?
→ Yes. For example, card deposits will be returned to the card first, and profits will be received via e-wallet or bank transfer.
Q20: What are the withdrawal fees?
→ Wallet and bank transfer (under $200) may incur additional fees, but GeneTrade itself covers most withdrawal fees.
🚫 Terms and Restrictions
Q21: Can I transfer funds to someone else?
→ No. Transferring funds to a third-party account is prohibited.
Q22: Can I deposit or withdraw funds on holidays?
→ Yes. Processing is possible even on non-market trading days.
Q23: What happens if my account becomes dormant?
→ Trading and deposits/withdrawals are prohibited for 100 days.
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