Axi: A thorough explanation of the latest reviews, merits, demerits, and safety of overseas FX companies

Axi: This article will thoroughly explain the latest features, reputation, reviews, advantages, disadvantages, and safety of overseas FX companies. Axi is an Australian FX company established in 2007, and is known for having a large number of users. It is a very popular broker due to its narrow spreads and high degree of trading freedom, so I hope you will find it useful.

Basic information about Axi

We will explain the basic information about Axi. Axi is an FX broker established in Australia in 2007. Of course, it is licensed by the Financial Services Agency and is one of the famous brokers with many users. All account types offer up to 1,000 times leverage. We will explain based on the latest information. It is a trending broker. It does not stand out much when compared in popularity rankings, but it is attracting the attention of many people.

Broker	Axi
Established	2007
Max Leverage	1000x
License	SVG ASIC FSA
Trading Tool	MT4

Axi Company Information

Operating Company/Foundation

Axi is an international broker offering online foreign exchange (FX) and contracts for difference (CFD) trading. Its operating company is AxiTrader Limited.
Founded in 2007, the company began as an Australian-based FX trading business. Since then, it has expanded globally and is now used by over 60,000 traders in over 100 countries.

Headquarters/Location

AxiTrader Limited’s principal registered address (overseas corporation) is as follows:

Suite 305, Griffith Corporate Centre, PO Box 1510, Beachmont, Kingstown, St. Vincent and the Grenadines

Axi itself is operated as a wholly owned subsidiary of AxiCorp Financial Services Pty Ltd (an Australian corporation).

Scale and Achievements

Holds of thousands of trading accounts worldwide

Annual trading volume reaches trillions of dollars (e.g., approximately $3.45 trillion in FY25)

Multiple offices globally (Australia, UK, Dubai, Singapore, etc.)

Marketing Partnerships

Axi has previously formed official partnerships with Premier League clubs such as Manchester City FC, strengthening its brand through sports collaborations.

Axi Licensing and Client Management

As an overseas broker, we have summarized important points regarding Axi’s licensing (financial regulations) and client capital management in an easy-to-understand manner. 👇

📌 1. Axi’s “Financial License (Regulatory Authority)”

Axi is an FX/CFD broker operating globally under the brand name “Axi,” but licenses are held by affiliated companies in multiple countries and regions.
*The legal and regulatory frameworks for providing FX services vary by country, and are not limited to a single license for “AxiTrader Limited.”

The main regulations (licenses) are as follows:

✔ Australia (ASIC)

• AxiCorp Financial Services Pty Ltd holds a financial license (AFSL 318232) from the Australian Securities and Investments Commission (ASIC).

✔ UK (FCA)

• A UK affiliate (Axi Financial Services (UK) Ltd) is licensed by the UK Financial Conduct Authority (FCA).

✔ Dubai (DFSA)

• Retail Category 4 license from the Dubai Financial Services Authority (DFSA).

✔ Other Regions

• There are reports of multiple licenses and registrations, including New Zealand (FMA) and St. Vincent and the Grenadines (registered corporation) (registration stringency varies by country).

Note

Registration in St. Vincent and the Grenadines (SVG) is a “corporate registration,” not a financial license per se (the country may have looser FX regulations).

📌 2. Client Fund Management Method (Segregation and Protection Measures)

Axi follows certain rules for the safety of client funds:

🟡 Segregated Accounts

Client funds are held in a separate bank account from Axi’s operating funds. This is called “segregation” and is a system designed to prevent them from being mixed with company funds in the event of a broker’s bankruptcy.

Key Points

Segregation is a common method adopted by many overseas FX brokers.

While it is not as robust as the “trust protection” used by Japanese financial institutions, separating client funds from company funds increases safety.

🟡 Additional Protection Measures

📌 Negative Balance Protection (No Margin Call)
A system is in place to limit the risk of account balances falling below zero, reducing the possibility of client incurring debt (zero cut).

📌 KYC/AML Measures
Procedures such as Know Your Customer (KYC) and Anti-Money Laundering (AML) are in place in accordance with international standards.

📌 Third-party compensation schemes (in some cases)
Under the jurisdiction of the UK FCA, investor protection schemes (e.g., FSCS) may apply up to a certain amount (depending on the country and account).

📌 3. Important Notes for Japanese Residents

Axi is not registered with the Japan Financial Services Agency (JFSA) and does not hold a financial license in Japan.

Japanese residents who open accounts and trade with Axi must follow the rules of an overseas broker and are not subject to Japan’s Financial Instruments and Exchange Act.
(Note: Availability and conditions for account provision to Japanese residents may change at any time.)

Axi Features and Functions

We’ve summarized Axi’s features and key functions in an easy-to-understand format for beginner to intermediate/advanced traders. 👇

💸 1. Competitive Trading Costs (Spreads & Commissions)

Axi offers extremely tight spreads (the difference between the buy and sell price) (from 0.0 pips), designed to keep trading costs low. Professional accounts offer particularly tight spreads.

Standard accounts offer no commissions or a spread, while professional accounts offer ultra-tight spreads and commissions, allowing you to tailor your costs to suit your trading style.

📊 2. Wide Range of Trading Products

Axi offers a wide variety of markets:

FX (Foreign Exchange): Over 70 currency pairs.

CFDs: Stocks, stock indices, commodities (e.g., gold, crude oil), cryptocurrencies, and more.

This allows for diversified investments and strategic trading across a variety of financial products, not just foreign exchange.

📈 3. Platform Flexibility

Axi offers the following trading platforms:

✔ MetaTrader 4 (MT4) — The world’s most popular trading platform
✔ MetaTrader 5 (MT5) — An advanced version of MT4 (with more features)

These are compatible with PCs, smartphones, and web browsers, and offer a wide range of features, including real-time price display, chart analysis, one-click ordering, and EA (automated trading) support.

⚙️ 4. Extensive Trading Tools and Analysis Support

Axi also offers tools to enhance trading accuracy:

PsyQuation (AI Analysis): Analytical functions to improve trading

MT4 NexGen: Sentiment and correlation analysis, advanced order management

Autochartist: Automatic chart scanning to identify trading opportunities

VPS (Virtual Server) Support: Supports stable automated trading.

🚀 5. Trading Benefits

Axi’s trading environment offers the following benefits:

Fast execution and reliable trades (orders are reflected quickly)

Various account types (Standard, Pro, Swap-Free, etc.)

Relatively flexible leverage (up to 1000x, depending on regulatory jurisdiction)

A free demo account allows beginners to practice.

🧠 6. Axi Select: A Proprietary Program

Axi has a unique program called “Axi Select,” which aims to discover and support talented traders.

Selected traders trade with Axi’s capital and may receive rewards in the form of a share of profits.

Axi Leverage and Stop Losses

Here’s a clear summary of the rules and mechanisms for Axi’s leverage (maximum multiplier) and stop loss (stop-out/margin management). 👇

🔥 1. Leverage (Trading Multiplier)

✅ Maximum Leverage Basics

Axi allows high leverage trading of up to 1,000x on FX (foreign exchange) and precious metals CFDs, regardless of account type. 💡
This is a relatively high level compared to many overseas FX brokers.

*The actual leverage will vary depending on the product you are trading. 👇

Examples of maximum leverage by product category: FX currency pairs (major): up to 1,000x; FX currency pairs (exotics, etc.): approximately 333x-500x (varies by product); Crypto assets (BTC, ETH, etc.): up to 200x (varies depending on trading volume); Index and stock CFDs: lower leverage (e.g., 50x-400x).

👉 This is due to the leverage regime change in March 2025, which raised the maximum leverage for FX and precious metals from 500x to 1,000x.

⚙️ Leverage Mechanism (Axi Features)

Leverage is a value set for each product and is selected and applied within the MT4/MT5 platform.

Depending on the product, further restrictions may apply to margin and position size. For example, holding large lots may result in a lower leverage.

Axi is also said to have a unique feature: it does not impose leverage limits around the release of economic indicators (as seen with other companies).

⚠️ 2. Stop-Out and Margin Management

📌 Overview of Margin and Stop-Out

FX and CFDs are traded on margin. Axi automatically closes positions based on the account’s margin level as follows:

📍 Margin Level = (Equity ÷ Required Margin) x 100

If this ratio falls below 100, the position will be held insufficiently and a stop-out will be triggered.

🚨 Stop-Out Trigger Level (Example)

Example of a general rule from Axi’s materials:

When the margin level reaches a certain percentage (e.g., 50% or less) → Margin call state (warning, need for additional funds)

When the margin level falls further, below 20% → The system automatically settles and closes losing positions (stop-out/stop-out).

➡ While 20% is a typical stop-out level for many consumer accounts, it can be as high as 50% depending on the country and account type (e.g., retail clients in regulated regions).

💡 What is a Margin Call?

A margin call is a “warning” stage when your margin ratio drops. It may indicate a lack of financial capacity, requiring you to deposit additional margin.

⚡ Zero-Cut (No Margin Call)

Axi generally employs Negative Balance Protection, which prevents you from being required to borrow additional money (margin calls) even if your account balance goes negative due to a sudden market fluctuation.
However, please check with Axi Support for detailed application conditions and procedures.

About Axi’s Trading Tools and Systems

We’ve compiled a list of the trading tools and systems offered by Axi based on official information. 👇

🔧 1. Trading Platform (Main Tool)

Axi offers multiple trading platforms, allowing you to choose the one best suited to your needs and device.

🖥 MetaTrader 4 (MT4)

Axi’s core platform. Compatible with PCs, smartphones, and web browsers.

Equipped with a variety of technical indicators, chart analysis, real-time pricing, and alert functionality.

Supports EAs (automated trading) and custom indicators.

The WebTrader version can be used in a browser without installation.

🖥 MetaTrader 5 (MT5)

MT5 is also available from Axi (depending on country/region).

It offers more features than MT4, with expanded timeframes and built-in tools.

Supports a wide range of products, including stock CFDs (varies by country).

📱 Axi Trading Platform (Proprietary Tool)

Axi’s proprietary app and web platform.

A separate system from MT4/MT5, specializing in app-centric usability.

However, advanced features such as adding indicators and EAs are not currently supported.

👉 MT4/MT5 and Axi’s proprietary platform are treated as separate accounts and are not compatible (they cannot share the same trading history, etc.).

📈 2. Trading Support Tools and Analysis Functions

Axi offers not only a pure trading interface, but also analytical support and other useful tools.

🔍 Autochartist

An automated technical analysis tool that can be integrated with MT4/MT5.

Detects key chart patterns, support/resistance, automatic alerts, and more.

A useful auxiliary tool for ensuring you don’t miss daily market opportunities.

📊 Trading Central

High-performance market analysis indicators for MT4.

Trend analysis and key points are provided in an easy-to-read format.

🔢 Trading Calculators

Calculation tools such as margin calculators, profit/loss calculators, and pip calculators.

Helpful for risk management and order planning.

🤖 3. Automated Trading/Third-Party Integration

The following automated and external tools are available on Axi’s MT4/MT5 platforms (depending on platform features):

Expert Advisors (EA): Compatible with MT4/MT5 automated trading scripts.

Signal Provisioning/Copy Trading: In some cases, integration with third-party tools and plugins (e.g., Myfxbook) is possible (availability varies by country).

🧠 4. Trading System Features

📊 Advanced Chart Analysis

MT4/MT5 comes standard with multiple time frames, drawing tools, and indicators, making it an easy-to-use environment for technical analysis.

📈 Multi-functional Order Management

A wide range of order methods, including market orders, limit orders, stop orders, and trailing stops.

🌍 Multi-device Support

Trading is available on PC, Mac, smartphones (iOS/Android), and browsers, allowing you to trade anytime, anywhere.

Axi Support

We’ve organized Axi’s support system, outlining its key features, contact methods, and Japanese support details. 👇

📞 1. Basic Support Overview

Axi offers multiple support methods, including direct trading assistance, troubleshooting, and answering questions, to ensure traders can trade with confidence.

Support is available in multiple languages ​​for users worldwide.

📧 2. Main Support Channels

🔹 Live Chat

You can ask questions in real time via the chat feature on the official website or client portal.

Initial inquiries are handled via the chatbot, which will connect you to an operator if necessary.

📩 Email Support

Convenient for general inquiries, document submissions, and account management consultations.

Contact us at service@axi.com, and we typically respond within a few hours to one business day.

📞 Phone Support

You can also request a callback in advance.

We offer multiple international phone numbers, including direct support numbers for certain regions (e.g., Australia, Hong Kong, Germany, Singapore, etc.).

🌍 3. Multilingual Support (Including Japanese)

Axi’s support is multilingual, including Japanese.

Official information lists Japanese support hours as 00:00-11:00 (GMT), and other Japanese phone numbers include 0066-33-813350.

Note: In Japan time, the above GMT support hours roughly translate to Japanese support available from early morning to early afternoon on weekdays.

Additionally, information cited on independent support sites suggests that Japanese support is available weekdays from 9:00 AM to 8:00 PM (instant response via chat, WhatsApp, and phone).

🧠 4. Help Center (FAQs and Self-Resolve Resources)

Axi’s official website features a large FAQ and guide page called the Help Center, which compiles information on key questions (including account opening, deposits and withdrawals, platform operation, margin and leverage, etc.).

This is also useful for users who want to research and resolve issues themselves.

Axi Account Types

We’ve compiled an easy-to-understand summary of Axi’s account types (trading account types) based on official information. 👇

💠 1. Standard Account

Axi’s basic, standard account type. Ideal for beginners and professional traders.

Spreads: Relatively wide (e.g., EUR/USD approximately 0.6 pips and up)

Commissions: None (included in spread)

Minimum Deposit: No set amount (starting from $0) *Minimum deposit amount may vary depending on the actual deposit method.

Leverage: Up to approximately 1,000x (depending on the product).
👉 Recommended for beginners and those looking to start with a small investment.

💎 2. Premium Account

Features extremely narrow spreads.

Spreads: Starting from 0.0 pips (lower cost)

Commissions: Approximately $7 round-trip (may vary by account)

Minimum Deposit: Approximately $500.

Also offers up to 1,000x leverage.
👉 For intermediate to advanced traders who want to keep trading costs (spreads) low even if it means paying commissions.

🏆 3. Elite Account (Axi Elite / Elite Account)

Axi’s highest-level VIP account.

Spreads: Starting at 0.0 pips (very tight)

Commission: Approximately $3.50 round-trip, cheaper than the Premium Account.

Terms of Use: Conditions apply, such as a minimum cumulative deposit amount (e.g., $25,000 or more).
👉 Ideal for high-volume, professional traders and traders with large capital bases.

⭐ Additional Information: Swap-Free Account (Swap-Free / Islamic)

This account is for those who do not want to pay or cannot receive swaps (interest rate adjustments and overnight interest) for religious reasons.

You can select the Swap-Free version on a Standard or Pro (Premium) account (availability varies by region).
*Axi officially states that Swap-Free is available for the Standard and Pro (Premium) accounts.

📊 Account Type Comparison (Overview)

口座タイプ	スプレッド	取引手数料	最低入金額	主な特徴
スタンダード	やや広め	なし	なし	初心者向け・使いやすい
プレミアム	0.0pips〜	約7ドル	約500ドル	コスト重視トレーダー向け
エリート	0.0pips〜	約3.5ドル	累計多額入金条件	上級者・プロ向け
Swap‑Free	ベース口座ベース	なし/調整	ベース条件	利息なし設定（宗教対応）

Axi Deposit and Withdrawal Methods

We’ve compiled an easy-to-understand summary of Axi’s deposit and withdrawal methods based on official information. 👇

💰 1. Deposit Method

✅ Basic Process (All via the Client Portal)

To directly fund your Axi trading account, log in to the Axi Client Portal → “Funds” → “Add Funds” and select your preferred method. All deposits are processed through the Client Portal.

📌 Main Deposit Methods (may vary by region)

✔ Bank Transfer

Transfers from Japanese banks are also accepted.

For the first transfer, select and enter your bank transfer information in the portal.

The currency displayed will be based on your country of residence.

✔ Credit/Debit Card (Visa/Mastercard)

Most deposits are almost instantaneous.

✔ E-Wallets

PayPal, Neteller, Skrill, etc. (Availability may vary by region).

✔ Cryptocurrency

Supported for some currencies, including BTC, ETH, LTC, XRP, and USDT.

✔ Regionally Limited Services (by Country)

For example, Bitwallet deposits may be available in Japan.

💳 2. Withdrawal Methods

🔁 Basic Withdrawal Rules

Withdrawal requests are also submitted through the Client Portal.

As a general rule, withdrawals must be made via the same route as the deposit (Return to Source: RTS).

Example: Deposit via bank transfer → Withdrawals must also be sent to the same bank account.

📌 Main Withdrawal Methods

✔ Bank Transfer (Global/Local)

Withdrawals are made via bank transfer to your own bank account.

Please pay attention to the bank’s receiving conditions (currency support, etc.).

✔ Credit/Debit Card Refunds

Available depending on your country of residence and card company conditions.

✔ E-Wallets (Locally Supported)

PayPal, Skrill, Neteller, etc. (Available in regions where available).

✔ Cryptocurrency Withdrawals

Withdrawals may be available in applicable currencies such as BTC, ETH, and USDT.

✔ Regional Options (e.g., for Japan)

Residents of Japan can withdraw funds using Local Money Transfer (bank transfer).

Withdrawals require prior bank account registration and identity verification (statement).

🕐 3. Processing Time and Fees

⏱ Estimated Processing Time

Method: Processing Time
Bank Transfer: Deposits: Instant to up to 2-3 business days (depending on bank processing)
Card: Deposits: Instant to a few minutes
E-Wallet: Often instant to a few hours
Cryptocurrency: A few minutes to an hour
Bank Transfer: Withdrawals: 1-3 business days (depending on bank processing)
E-Wallet: Almost instant to a few hours
Cryptocurrency: A few minutes to an hour

💸 Fees

Axi does not charge fees for many deposit and withdrawal methods (e.g., bank transfer, card, e-wallet, cryptocurrency).

However, banks, card companies, and e-wallets may impose their own fees (outside of Axi’s control).

⚠️ 4. Notes and Rules

❗ Same Name, Same Route Principle

Deposits from accounts other than your own or from third parties are prohibited. This is a strict anti-money laundering measure.

❗ Withdrawals prioritize the deposit route.

Withdrawals must be made via the same route as the deposit (return to source).
(Example) Card deposit → card refund, e-wallet deposit → withdrawal to the same e-wallet account.

❗ Be careful not to make a click error or apply to a different account.

Selecting the wrong bank account or wallet may result in reprocessing or delays.

About Bonuses and Campaigns

This article provides a summary of Axi’s current and past bonus and campaign information.

🎁 1. Basic Policy (Official Announcement)

Axi officially states that “bonuses and promotions may be offered irregularly.”

Eligible users are notified by email or WhatsApp when a campaign begins.

However, there are generally no “permanent bonuses” that are offered uniformly to all users at all times.

In addition, in some regulated regions (e.g., those under the jurisdiction of the Dubai Financial Services Authority), financial regulations prohibit the offering of bonuses.

📌 2. Recent Campaign Examples (Limited-Time Offer)

🟡 Deposit Bonus (50% Campaign)

Axi implemented a limited-time campaign offering a 50% bonus on deposits.

For example, a bonus of up to US$2,500 (approximately JPY 380,000) was offered.

Basic Requirements (Example)

Eligible for standard account holders and existing users who meet the eligibility criteria during the campaign period.

Up to 50% of the deposit amount

Bonuses may be subject to certain conditions (e.g., minimum number of trades, etc.).

• The campaign period and eligibility conditions vary depending on the campaign.

📊 3. Past Campaign Examples (Types and Trends)

Axi has occasionally offered the following bonuses and campaigns in the past:

🔹 First Deposit Bonus (100%)

100% of the first deposit amount is awarded in trading credits.

In the past, there have been examples where bonuses of up to $500 (approximately ¥75,000) were awarded.

🔹 Account Opening Bonus

An example of a bonus credit worth several thousand yen to several tens of dollars was awarded upon opening a new account and verifying identity.

🔹 Trading Cashback

A program offering cash back based on trading volume (trading volume is a condition).

🔹 Raffle/Giveaway Campaign

An example of a campaign where participants who fulfill certain conditions are entered into a raffle to win a cash prize (e.g., $200).

User Reviews and Reputation

We’ve compiled user reviews and opinions from multiple reviews and forums about Axi. There are positive reviews, but also critical and dissatisfied comments, so it’s important to take both into consideration. 👇

👍 1. Positive Reviews and Ratings

⭐ Overall Rating/User Satisfaction

Some data shows that review sites tend to favorably rate the service, with overall ratings generally favorable (e.g., 4.5/5). The majority of reviews are between 5 and 4 stars.

💬 Popular Points (User Feedback)

✔ Relatively Narrow Spreads
→ Reviews praise the low trading costs, especially the spreads on FX currency pairs.

✔ Fast Deposits/Stable Trading Experience
→ Reviews note that bank transfers are quickly reflected and rates remain stable even during market fluctuations.

✔ Friendly Customer Service
→ Comments mention fast and friendly email responses.

✔ Flexible Withdrawal Policy
→ Some users have experienced the benefit of being able to request multiple withdrawals.

👎 2. Negative Reviews/Complaints

⚠ Withdrawal Complaints

Some users have commented that the withdrawal process is slow or doesn’t go smoothly.

Some users have reported difficulties withdrawing funds or confusion during the process.

⚠ Criticism of Customer Service/Service

While there are positive reviews of support, there are also complaints about slow responses or inability to resolve issues (e.g., withdrawal issues, customer service complaints).

⚠ Security/Distrust (Social Media)

On overseas message boards, users have also complained that their orders wouldn’t work properly during trading, that the app wasn’t responding, resulting in losses, and that unauthorized withdrawals were made from their accounts (see user posts on Reddit, etc.).
*These are personal posts, and the actual facts and authenticity are unknown, but it can be inferred that there are a certain number of people who are concerned.

Open an account for free

You can open an account for free. You can open an account by clicking the button below. To start, you will need a phone number or email address where you can be contacted. New users can also fill out the form in real life and create an account individually if they agree. In business, investors can trade now with basic knowledge. Start with a small amount.

🖥 1. Account Opening Process (Basic Steps)

Step 1: Access the Official Website

First, access the Axi official website.

Step 2: Go to the account opening form.

Click the “Open an Account” or “Open an Account Now” button on the homepage.

You can choose between a “Live Account” and a “Demo Account.”

Step 3: Enter Your Personal Information

Enter your name, address, email address, phone number, etc.

Japanese is available.

Step 4: Select a Trading Account

Select your account type (e.g., Standard, Premium, etc.)

Select your platform (MetaTrader 4 / MetaTrader 5)

Select your currency (JPY / USD / EUR, etc.)

You can also set your desired leverage.

Step 5: Submit Identification Documents

Upload your passport or driver’s license

Submit address verification documents (utility bill or resident registration card)

These documents are required for account activation.

Step 6: Account Opening Complete

After your documents are approved, you will receive your account number and login information. You will receive an email with the details.

You can then deposit and start trading.

🆓 2. About Fees

Opening an account is completely free.

There are generally no account maintenance fees.

Deposit and withdrawal fees may apply, but account opening itself is free.

💡 3. How to Try with a Demo Account

If you want to try trading without investing real money, we recommend a demo account.

Experience realistic market conditions with MetaTrader 4/5.

You can try everything from account opening to trading for free.

⚠️ 4. Important Points

Withdrawals are not possible unless you submit identification documents.

If you open multiple accounts, you can create them under the same name and email address. However, regulations may require one account per person.

For promotions and bonuses, please check the terms and conditions after opening your account.

💡 Summary

Click “Open an Account” on the official website.

Enter your personal information and select your account type.

Submit identification documents.

Receive your login information via email.

That’s it! You can create a free Axi account and start trading right away.

Documents Required for Account Opening and Important Notes

We’ve compiled a comprehensive list of the documents and important points you need to know to open an Axi account. Read it before you open or consider opening an account. Unlike other domestic industries, Axi has fewer restrictions on scalping and hedging. Make money by taking advantage of the three types of accounts and the wide range of stocks. Another attractive feature is that you can start trading with a small amount of money.

📝 1. Documents Required for Account Opening

Axi requires identity verification (KYC) and address verification. These documents are required for deposits, transactions, and especially withdrawals after account opening, so preparing them in advance will ensure a smooth process.

① Identification Document (ID)

Passport (Valid)

Driver’s License (Issued in Japan)

My Number Card (Front Only)

A valid document with a clearly visible photo is required.

② Address Verification Document (Proof of Residence)

Utility Bill/Receipt (Electricity, Water, Gas, etc., Issued Within 3 Months)

Resident Registration Card (Issued Within 3 Months)

Bank Account Statement (Includes Home Address, Issued Within 3 Months)

Submit scanned or photo copies of documents. Documents with unclear content may be rejected.

⚠️ 2. Important Points to Note When Submitting Documents

Name Matching

The name on your ID and account name must match.

The address on your address verification document must also match the registered address for your account.

Document Clarity

Photograph the entire document so that it is visible.

Shadows, reflections, or cut-off areas will not be accepted.

Submission Format

JPG, PNG, PDF, and other file formats are recommended.

Pay attention to size restrictions (instructions are provided on the portal).

Foreign FX Regulations

Incomplete or false documents may result in your account being frozen.

It is especially important that your address verification document is up-to-date.

When Opening Multiple Accounts

While it is possible to open multiple accounts under the same name, Axi recommends only one account per person.

This may also affect the eligibility for bonuses and promotions.