Exness: How to deposit money into Exness and the reasons why your deposit may not be reflected in FX. A thorough explanation of the latest version.

Exness

This article explains the deposit methods (bank transfer, credit card, online wallet), types, and procedures for Exness transactions. There are so many ways to deposit money into your account, so this is a FX company that is recommended even for beginners. At Exness, there are no deposit fees and there is no upper limit on the maximum deposit amount.

  1. Exness Basic Information
  2. About Exness
    1. ✅ 1. Flexible and High Leverage Settings
    2. ✅ 2. Multiple Account Types
    3. ✅ 3. Competitive Trading Costs
    4. ✅ 4. Diverse Trading Platforms
    5. ✅ 5. Wide Range of Products
    6. ✅ 6. Fast Execution and Execution Environment
    7. ✅ 7. Social/Copy Trading
    8. ⚠️ Points to Note (Not Features, but Points to Keep in Mind)
  3. Overview of Exness Deposit Methods
    1. Domestic Bank Transfer
    2. Credit/Debit Cards
    3. Online Wallets (e.g., bitwallet)
    4. Cryptocurrency (Crypto Assets)
  4. Exness Deposit Rules
    1. ✅ Only the account holder must be the account holder (third parties are not permitted).
    2. ✅ Deposits are available 24 hours a day, 365 days a year.
    3. ✅ Minimum and maximum deposit amounts are set.
    4. 💱 Withdrawals are processed in the same currency.
    5. ✅ Minimum Deposit Amounts by Account Type
    6. Profile Verification and Deposit Limits (Additional Information)
  5. Bank Transfer Procedures and Fees
    1. 💳 1. Bank Transfer Basics
    2. 💡 2. Deposit Procedure (Step by Step)
    3. 💡 3. Notes on Fees
    4. ⚠️ 4. Important Notes
  6. Credit/Debit Card Procedures and Fees
    1. 💳 1. Basic Information
    2. 💡 2. Deposit Procedure (Step by Step)
    3. 💡 3. Fees
    4. ⚠️ 4. Important Notes
  7. Online Wallet Procedures and Fees
    1. 💻 1. Basic Information
    2. 💡 2. Deposit Procedure (Step by Step)
    3. 💡 3. Fees
    4. ⚠️ 4. Important Notes
  8. Cryptocurrency Procedures and Fees
    1. 🪙 1. Basic Information
    2. 💡 2. Deposit Procedure (Step by Step)
    3. 💡 3. Fees
    4. ⚠️ 4. Important Notes
  9. Are there any deposit bonuses?
    1. ❌ No official bonuses (such as deposit bonuses)
    2. 🔁 Not a bonus, but a unique system
    3. 📌 Reasons (Official Statement/Industry Commentary)
  10. Important Points to Note When Depositing with Exness
    1. Use only payment methods in your own name.
    2. Check the deposit currency and account currency.
    3. Deposit Reflection Time and Bank Business Hours
    4. Check the minimum and maximum deposit amounts.
    5. Consistency with Withdrawal Rules
    6. Restrictions based on authentication status
    7. Check Fees and Costs
  11. Which is the recommended sign-up method? Compare and consider.
    1. 🟦 Deposit Method Comparison
    2. 1) Bank Transfer
    3. 2) Credit/Debit Card
    4. 3) Online Wallet (e.g., bitwallet / STICPAY)
    5. 4) Cryptocurrency
  12. Frequently Asked Questions
    1. About Opening an Account
    2. About Deposits
    3. Withdrawals
    4. Trading Accounts and Platforms
    5. Safety and Regulation
    6. Trading Questions
    7. Related

Exness Basic Information

Company NameExness Group (based in Cyprus and other countries)
Year of establishment2008
Eligible productsCFDs (contracts for difference) for FX (foreign exchange), precious metals, energy, stock indexes, stocks, cryptocurrencies, etc.
Supported toolsMetaTrader 4 / MetaTrader 5 (MT4/MT5), Web Terminal, Exness App, etc.
Regulations and LicensesFCA (Financial Conduct Authority)
CySEC (Cyprus Securities and Exchange Commission)
FSA (Seychelles Financial Services Authority)
FSCA (South Africa) / CBCS (Curaçao)
Fund management/protectionCustomer funds are managed separately from the operating company’s funds
Leverage2000 times
Account TypeStandard
Standard Cent
Pro
Raw Spread
Zero
Spread0.2〜0.4 pips
Deposits and WithdrawalsCredit cards, domestic/international remittances, various electronic wallets, cryptocurrencies

About Exness

Below is a clear summary of the main features (benefits and major services) of the overseas FX broker Exness.

✅ 1. Flexible and High Leverage Settings

High leverage settings are available, and depending on the account type and regulatory region, even very high leverage can be selected.
Unlimited leverage is also available under certain conditions.
👉 However, it is important to note that high leverage increases not only profit but also risk of loss.

✅ 2. Multiple Account Types

Exness offers multiple account types to meet trader needs:

口座タイプ特徴
Standard/Cent初心者向け、最小取引単位が小さい、手数料なし
Proより狭いスプレッド、プロ向け
Raw Spread / Zero**最狭スプレッド(0.0 pips)**でスキャルピングや自動売買向け

👉 Each account has different minimum deposit amounts, fees, and other conditions.

✅ 3. Competitive Trading Costs

Exness is characterized by extremely low spreads (sometimes as low as 0.0 pips) and a relatively clear spread and fee structure.

In many cases, there are no deposit or withdrawal fees, and no inactivity fees, making it cost-effective.

✅ 4. Diverse Trading Platforms

Exness supports the following platforms:

MetaTrader 4 (MT4) — A user-friendly and robust trading environment

MetaTrader 5 (MT5) — More functionality and a wide range of analytical tools

WebTrader / Mobile App — Trading can be done from a browser or smartphone

This makes it suitable for a wide range of traders, from beginners to advanced users.

✅ 5. Wide Range of Products

Exness offers not only FX but also a variety of CFDs:

Currency Pairs (Major, Minor, and Exotic)

Precious Metals and Energy (Crude Oil, etc.)

Stock CFDs and Stock Indices

Cryptocurrencies (Cryptocurrencies) *Some are available 24/7.

✅ 6. Fast Execution and Execution Environment

Exness is known for its fast order execution speeds and stable trading conditions.

It particularly emphasizes an environment that supports short-term trading and scalping.

✅ 7. Social/Copy Trading

It has a feature that automatically copies the strategies of other traders,
which is especially useful for beginners and side-hustlers who want to learn from professional strategies.

⚠️ Points to Note (Not Features, but Points to Keep in Mind)

Some have commented that the educational content and beginner support are somewhat weaker than those of other companies.

Some users have expressed dissatisfaction with withdrawals and customer service (details are case-specific and require confirmation). *This exists as an opinion on an online message board.

Overview of Exness Deposit Methods

Below is an overview of Exness deposit methods (focusing on the most common options for Japanese residents).

Domestic Bank Transfer

Features: Deposit funds via direct transfer from a Japanese bank.

Supported Currencies: JPY (Japanese Yen) and USD (US Dollar)

Deposit Time: Minimum 20 minutes – Maximum 24 hours (varies depending on bank business hours)

Fees: Free from Exness (transfer fees are borne by the user)

Note: Deposits may be delayed during bank business hours or holidays.

👉 Domestic transfers are relatively simple, but it’s important to ensure the name and transfer ID are entered correctly.

Credit/Debit Cards

Supported Card Brands: JCB, other card brands accepted (subject to availability)

Currency: JPY, USD, EUR, RUR, etc.

Deposit Time: Instant

Fees: Generally free

Minimum Deposit Amount: Approximately USD 10 equivalent

Note: Visa and Mastercard deposits may be temporarily suspended (subject to availability)

Online Wallets (e.g., bitwallet)

Supported Examples: bitwallet, STICPAY, etc.

Currency: JPY, USD, and multiple other currencies

Deposit Time: Instant

Fees: Generally free (fees may be charged by each wallet service)

Advantages: Easy deposits via smartphone, often instant deposits

Note: STICPAY may be temporarily suspended at certain times

Cryptocurrency (Crypto Assets)

Supported Currencies: Major coins such as BTC (Bitcoin)

Deposit Time: Instant to several hours (depending on network conditions)

Fees: Free for Exness, but cryptocurrency transfers may require a fee. Network fees are borne by the user.

Features: May support large deposit amounts.

Exness Deposit Rules

We’ve summarized Exness’ deposit rules (basic rules and important points) in an easy-to-understand manner, based on official guidelines.

✅ Only the account holder must be the account holder (third parties are not permitted).

Payment methods used for deposits (bank accounts, cards, wallets, cryptocurrencies, etc.) must be in the account holder’s name.
Deposits from third-party funds are not permitted.

✅ Deposits are available 24 hours a day, 365 days a year.

Exness accepts deposit requests 24 hours a day, 365 days a year, regardless of the time of day or day of the week. However, processing times vary depending on the payment method.

✅ Minimum and maximum deposit amounts are set.

Minimum deposit amount: Each payment method has its own minimum deposit amount. While minimum deposit amounts are typically low (e.g., $10), initial minimum amounts may be higher depending on the account type (e.g., Pro account).

Deposit limits (per transaction): These are set for each payment method, and you may need to make multiple deposits.

(Note: The exact amount varies depending on your payment method and registered region, so please check your Personal Area (PA) for details.)

💱 Withdrawals are processed in the same currency.

The currency selected for deposit must also be used for withdrawals. Withdrawals in a different currency may require currency conversion.

👉 Match your trading account currency and check the exchange rate before depositing to avoid unnecessary costs.

✅ Minimum Deposit Amounts by Account Type

The minimum initial deposit amount may vary depending on the account type you select.

For example, professional accounts may have higher minimum deposit amounts.

Profile Verification and Deposit Limits (Additional Information)

Note: Some third-party sources have reported that deposit limits may be limited depending on the progress of identity verification (profile verification, address verification, etc.).

(Note: This may be set by Exness depending on the region or regulations, so it is best to check the situation in your PA.)

Bank Transfer Procedures and Fees

We’ve clearly outlined the procedures and fees for depositing funds via bank transfer on Exness. This information is for residents of Japan.

💳 1. Bank Transfer Basics

項目内容
反映時間約20分〜24時間程度(銀行営業時間による)
手数料Exness側は無料、銀行側の振込手数料は利用者負担
最低入金額通常 10USD相当〜(口座タイプや地域で変動)
通貨JPY(日本円)・USDなど
注意点入金名義は必ず口座登録者本人と一致すること

💡 2. Deposit Procedure (Step by Step)

Step 1: Log in to your Personal Area (PA)

Log in to your PA from the Exness official website or app.

Select the “Deposit” tab.

Step 2: Select Bank Transfer

Select “Bank Transfer” from the list of deposit methods.

Select the deposit currency (e.g., JPY).

Step 3: Enter Deposit Amount

Enter the amount you wish to deposit.

For first-time deposits, please note the minimum deposit amount for each account type.

Step 4: Confirm Transfer Information

Exness will issue your designated bank account information (bank name, branch name, and account number).

The sender’s name must be the same as the registered account holder.

Step 5: Transfer from Bank

Transfer funds from your own bank account to your Exness designated account.

Depending on the bank, you can transfer funds via online banking, ATM, or counter.

Step 6: Confirm Deposit Status

Return to PA and check the deposit status.

In most cases, the deposit will be reflected within 20 minutes to several hours, but it may be delayed during bank hours or on holidays.

💡 3. Notes on Fees

Exness Fee: Free

Bank Fee: Varies depending on the transfer amount and bank (e.g., several hundred to several thousand yen)

Currency Conversion: If the account currency and transfer currency differ, conversion may be performed by your bank or Exness.

⚠️ 4. Important Notes

If the name on the remitter’s account does not match the name on the account, the deposit may not be reflected or may be delayed.

When making a transfer, be sure to enter the transfer ID or memo number displayed in PA (if instructed).

If the deposit is delayed, check the “Deposit History” in PA and contact support if necessary.

For large transfers or international bank transfers, you may be asked to provide additional information (such as a reason for remittance).

Credit/Debit Card Procedures and Fees

We’ve organized the procedures and fees for credit/debit card deposits at Exness for Japanese residents.

💳 1. Basic Information

項目内容
対応カードJCB、Visa、Mastercard(状況により利用可否が変わる場合あり)
通貨JPY、USD、EUR など
反映時間即時(稀に数分かかる場合あり)
手数料Exness側は無料(カード会社の海外決済手数料は利用者負担)
最低入金額約10USD相当〜(口座タイプ・地域により変動)
注意点入金名義は口座登録者本人と一致が必須

💡 2. Deposit Procedure (Step by Step)

Step 1: Log in to your Personal Area (PA)

Log in to your PA from the Exness official website or app

Select the “Deposit” tab

Step 2: Select Credit/Debit Card

Select “Credit Card/Debit Card” from the Deposit Methods list

Check Supported Card Brands

Step 3: Enter Deposit Amount

Enter the desired deposit amount

For first-time deposits, please note the minimum deposit amount for each account type.

Step 4: Enter Card Information

Enter your card number, expiration date, cardholder name (your name), and security code (CVV)

In some cases, 3D Secure authentication (entering the authentication code) is required

Step 5: Confirm Deposit

Click “Deposit” to process the payment and it will be reflected immediately.

If it is not reflected, check the “Deposit History” in your PA.

💡 3. Fees

Exness Fee: Free

Card Issuer Fee: For international payments, there may be a 1-3% fee (depending on the card issuer).

Currency Conversion: If the account currency and card currency differ, the card issuer’s rate may be used.

⚠️ 4. Important Notes

Only cards in your name can be used.
Cards in other people’s names cannot be used and may result in deposit failures or withdrawal issues.

Deposit limits may be set depending on the card and account type.

If 3D Secure authentication fails, the deposit will not be completed, so be sure to enter the authentication code sent by SMS or email accurately.

If you deposit with a credit card, the deposit amount will generally be refunded to your card.

Online Wallet Procedures and Fees

We have compiled information on the procedures and fees for depositing funds into Exness’ online wallets (e.g., bitwallet, STICPAY, etc.) for Japanese residents.

💻 1. Basic Information

項目内容
対応サービスbitwallet、STICPAY など(時期によって利用可否が変わる場合あり)
通貨JPY、USD、EUR など複数対応
反映時間即時(ほとんどの場合数分以内)
手数料Exness側は無料(ウォレット側の手数料は利用者負担)
最低入金額約10USD相当〜(口座タイプ・地域で変動)
注意点入金名義は口座登録者本人と一致が必須


Note: The deposit name must match the account registrant.

💡 2. Deposit Procedure (Step by Step)

Step 1: Log in to your Personal Area (PA)

Log in to your PA from the Exness official website or app

Select the “Deposit” tab

Step 2: Select an Online Wallet

Select a wallet, such as bitwallet or STICPAY, from the list of deposit methods

Check Supported Currencies and Available Balance

Step 3: Enter Deposit Amount

Enter your desired deposit amount

For first-time deposits, check the minimum deposit amount for each account type.

Step 4: Enter your wallet account information

Enter your wallet ID and email address

Some wallets require one-time password (OTP) authentication.

Step 5: Confirm your deposit

Press the deposit button for immediate processing.

Check your PA deposit history for the status.

In most cases, your account balance will be updated within a few minutes.

💡 3. Fees

Exness Fees: Free

Wallet Service Fees: May apply depending on the service (e.g., bitwallet is free to deposit, STICPAY is 0.5-1.5%)

Currency Conversion: If your account currency and wallet currency differ, the wallet’s conversion rate will be applied.

⚠️ 4. Important Notes

Only wallets in your own name can be used.
Using a wallet in someone else’s name may result in failed deposits or withdrawal issues.

Deposit limits are set for each wallet.
Large deposits may require multiple payments.

Enter the authentication code and OTP correctly.
If authentication fails, the deposit will not be completed.

Withdrawals should generally be made to the same wallet as the deposit.
Withdrawals made using a different method may not be reflected.

Cryptocurrency Procedures and Fees

We have summarized the procedures and fees for depositing cryptocurrencies (crypto assets) on Exness for residents of Japan.

🪙 1. Basic Information

項目内容
対応通貨BTC(ビットコイン)、ETH(イーサリアム)、USDT(テザー)など主要暗号資産
反映時間即時〜数時間(ブロックチェーンの状況に依存)
手数料Exness側は無料(ネットワーク送金手数料は利用者負担)
最低入金額約10USD相当〜(通貨・口座タイプ・地域で変動)
注意点入金名義は口座登録者本人である必要はなく、ウォレットアドレス指定に従う

💡 2. Deposit Procedure (Step by Step)

Step 1: Log in to your Personal Area (PA)

Log in to your PA from the Exness official website or app

Select the “Deposit” tab

Step 2: Select a cryptocurrency

Select “Cryptocurrency” from the list of deposit methods

Select a supported currency (BTC, ETH, USDT, etc.)

Step 3: Enter the deposit amount

Enter the amount you wish to deposit (e.g., in USD equivalent)

Check the minimum deposit amount depending on your account type and region

Step 4: Obtain a remittance address

Exness-issued Check your wallet address (QR code is also acceptable)

It’s important to send the correct cryptocurrency.

Step 5: Send cryptocurrency

Send from your wallet or exchange to the specified address.

Check the transaction ID (TXID) for safety.

Step 6: Confirm the deposit has been reflected.

After blockchain approval is complete, the deposit will be reflected in your PA account balance.

It usually reflects immediately or within a few hours, but network congestion may cause delays.

💡 3. Fees

Exness Fees: Free

Network Transfer Fees: Charged depending on the cryptocurrency type and transfer timing (BTC may be equivalent to several hundred to several thousand yen).

Currency Conversion: When converting cryptocurrency to USD or JPY, the Exness conversion rate is applied.

⚠️ 4. Important Notes

Do not select the wrong cryptocurrency.
Sending ETH to a BTC deposit address may result in the loss of funds.

Make a small test transfer.
We recommend making a small initial transfer to ensure it is properly reflected.

Wallet and exchange transfer restrictions.
Transfer limits and minimum transfer amounts depend on the wallet.

Withdrawals should generally be made in the same currency.
If you deposit in BTC, the general rule is to withdraw in BTC.

Are there any deposit bonuses?

To put it simply, Exness does not officially offer common promotional bonuses such as “account opening bonuses” or “deposit bonuses.”
This is clearly stated in official support information and on multiple commentary sites.

❌ No official bonuses (such as deposit bonuses)

✔ Account opening bonuses (no deposit bonuses)
→ Not officially offered by Exness.

✔ Deposit bonuses (a system in which additional funds are awarded based on the amount deposited)
→ Not currently offered.

✔ Trading bonuses (bonuses awarded based on trading volume)
→ Not an official promotion.

Even the official Exness support page clearly states that “Exness does not offer any type of bonus, such as a deposit bonus or welcome bonus.”

🔁 Not a bonus, but a unique system

Exness offers rewards and benefits programs based on trading volume (e.g., Exness Rewards/Premier Program), but these do not add margin to trading accounts as bonuses, and instead focus on non-cash benefits such as priority support and market analysis.

📌 Reasons (Official Statement/Industry Commentary)

Exness has adopted a policy of prioritizing transparency regarding spreads and trading conditions by avoiding bonuses.

Multiple commentaries have pointed out that instead of offering bonuses, they place a premium on providing a low-cost trading environment.

Important Points to Note When Depositing with Exness

We’ve compiled a list of important points to note when depositing with Exness. These points take into account the rules for each account type and deposit method, and are essential for starting trading safely.

Use only payment methods in your own name.

Bank accounts, credit cards, online wallets, cryptocurrencies, etc. must all be registered in your name.

Using funds in the name of a third party may result in deposit failures or withdrawal issues.

We particularly strictly check the name match for bank transfers and card deposits.

Check the deposit currency and account currency.

If the deposit currency differs from the account currency, currency conversion will occur.

Currency conversion may result in unfavorable rates, so match the account currency or understand the conversion costs in advance.

The same applies to cryptocurrency deposits; incorrect selection of BTC/ETH/USDT can result in the loss of funds.

Deposit Reflection Time and Bank Business Hours

Bank transfers may take 20 minutes to 24 hours to be reflected, depending on bank holidays and business hours.

Credit cards, debit cards, online wallets, and cryptocurrencies are generally reflected immediately.

It is safest to make a small test deposit for your first deposit.

Check the minimum and maximum deposit amounts.

Each deposit method has a minimum deposit amount and a single limit.

The minimum initial deposit amount may vary depending on the account type.

You may need to make multiple deposits.

Consistency with Withdrawal Rules

Deposits and withdrawals should generally be made using the same method.

Bank transfer → Bank transfer

Credit card deposit → Deposit refunded to card

Online wallet → Same wallet

Cryptocurrency → Same cryptocurrency

If the deposit and withdrawal methods are different, the transaction may not be reflected or may be delayed.

Restrictions based on authentication status

If KYC and address verification are not completed, the deposit limit may be set low.

To avoid trading or withdrawal issues after depositing, it is recommended to complete the authentication process before making your first deposit.

Check Fees and Costs

Exness charges no fees for most deposit methods.

Bank transfers incur bank fees, card deposits incur international transaction fees, and cryptocurrency incur network fees.

To minimize costs, confirm which method is most advantageous before depositing.

Which is the recommended sign-up method? Compare and consider.

We’ve compiled a list of recommended Exness deposit methods, comparing the pros and cons of each major method to help you make your decision.
We also offer recommendations based on your goals, such as “for beginners,” “low fees,” and “instant deposits.”

🟦 Deposit Method Comparison

入金方法反映速度手数料特徴総合評価
銀行送金⏳ 遅め(20分〜24h)🏦 銀行手数料のみ安心・手堅いが時間がかかる⭐⭐⭐☆☆
クレカ/デビット⚡ 即時💳 カード海外決済手数料すぐ取引開始可能⭐⭐⭐⭐☆
オンラインウォレット⚡ 即時📲 無料〜サービス側手数料スマホで簡単・即時⭐⭐⭐⭐☆
仮想通貨⚡ 即時〜数時間⛓ ネットワーク手数料高額対応・匿名性高い⭐⭐⭐☆☆

1) Bank Transfer

Advantages

Most common and reliable

Less issues with large deposits

Disadvantages

Slow posting (depending on bank hours)

Bank transfer fees apply

👉 Recommended for

Beginners and cautious users

Want to safely deposit large amounts of funds

📌 Points

Make sure the name on the transfer matches the registered name

Be sure to enter the memo number (if requested)

2) Credit/Debit Card

Advantages

Deposits are almost instant.

Simple process (just enter your card number).

Disadvantages

International card transaction fees may apply.

Card brands may be temporarily restricted.

👉 Recommended for

People who want to start trading immediately.

People who want to deposit small amounts.

📌 Points

Withdrawals are generally processed as follows: “Deposit amount refunded to card, remaining balance paid by other means.”

3) Online Wallet (e.g., bitwallet / STICPAY)

Advantages

Instant deposits.

Easy to process from your smartphone.

Fees are often low or free.

Disadvantages

Wallet service fees may apply.

Wallet funds must be added separately.

👉 Recommended for

People who want to quickly deposit funds using their smartphone.

People who want to minimize fees.

📌 Points

Ensuring a wallet balance in advance makes the process smoother.

4) Cryptocurrency

Advantages

Instant – within a few hours

Relatively low fees even for large international transfers

Blockchain transparency

Disadvantages

Network fees apply

Transfer errors (misuse of the wrong currency) can lead to lost funds

👉 Recommended for

People who own crypto assets and want to use them

People who don’t want to worry about international transfers

📌 Points

Currency errors, such as sending ETH to a BTC address, are strictly prohibited.

Frequently Asked Questions

We have compiled a list of frequently asked questions (FAQs) about Exness for Japanese residents. It covers a wide range of topics, from opening an account to deposits, withdrawals, and the trading environment. Customers can move from the home screen to deposit funds. Please wait until the funds have been fully deposited.

About Opening an Account

Q1. What documents are required to open an account?

Identity verification documents (driver’s license, My Number card, passport, etc.)

Address verification documents (utility bill receipt, resident registration card, bank statement, etc.)

You must be 18 years of age or older.

Q2. Is opening an account free?

Yes, opening an account with Exness is completely free.

Q3. How long does it take to open an account?

Generally, it takes between a few minutes and an hour.

Depending on identity and address verification approval, it may take between a few hours and a day.

About Deposits

Q4. What deposit methods are available?

Bank Transfer

Credit/Debit Card

Online Wallet (bitwallet, STICPAY)

Cryptocurrency (BTC, ETH, USDT, etc.)

Q5. Are there any fees for deposits?

Exness is free.

Bank transfers may incur bank fees, card deposits may incur international transaction fees, and cryptocurrency may incur network fees.

Q6. What if my deposit isn’t reflected in my account?

Bank transfers may be delayed depending on banking hours.

Credit card/wallet/cryptocurrency deposits are usually instant.

Check your “Deposit History” in your PA and contact support if necessary.

Q7. Are there any deposit bonuses?

As of 2026, there are no official deposit or account opening bonuses.

Withdrawals

Q8. Are withdrawal methods the same as deposit methods?

In principle, withdrawals are made using the same methods as deposits.

Credit card deposits are refunded to the card.

The remaining balance can be withdrawn via bank transfer, online wallet, etc.

Q9. How long does it take to withdraw?

Credit Card → Instant to a few business days

Bank Wire → Approximately 1-3 business days

Wallet → Instant

Cryptocurrency → Instant to a few hours

Trading Accounts and Platforms

Q10. What types of trading accounts are available?

Standard Account (for low spreads and small trades)

Pro Account (for ECN environments and low-cost trading)

Cent Account (for beginners and small practice amounts)

Q11. What trading platform do you use?

MetaTrader 4 (MT4)

MetaTrader 5 (MT5)

Exness’s proprietary WebTrader and mobile app are also available.

Safety and Regulation

Q12. Is Exness secure?

Financial licenses in major countries held

Customer funds are segregated (segregated accounts)

Rated as a reliable broker

Q13. Is my personal information safe?

Secured by SSL encryption and identity verification.

Data will not be shared with third parties without permission.

Trading Questions

Q14. What is the minimum trading unit?

Standard account: 0.01 lots (micro lots)

Cent account: 0.01 lots (1 cent = 1 unit)

Q15. What leverage can I choose?

Up to 1:2000 is available depending on the account type and capital amount.

Residents of Japan may be subject to certain restrictions due to legal regulations.

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