XMTrading: Why don’t I receive an email after opening an account? Latest explanation of the reason

XMTrading: Why haven’t I received an email after opening an account? We’ll explain the latest version of the reason why emails aren’t arriving in your folder, how to check your email address for support, and how to resolve the issue. Many users who sign up are unable to trade. We’ve written an article on how to resolve this issue.

XMtrading

Why haven’t I received the XM account opening email?

We’ve compiled a list of the main reasons and solutions for when you don’t receive a confirmation email after opening an XM account. Even beginners can easily check the information. We’ve compiled the information below. You can check the details on each page from the official website’s homepage. You can also change your password. There’s also information on investment deals. Consider the possibility that you may have forgotten your password.

1️⃣ Mistyped email address

Reason

You entered the wrong email address when opening your account.

Solution

Check and correct your registered email address on your My Page.

Resend with the correct email address.

2️⃣ The email has been sorted into your spam folder

Reason

The email may be marked as “spam” due to the settings of your email server or provider.

Solution

Check your spam folder.

Allow emails from “@xm.com” and “@xmtrading.com”

3️⃣ Mail server latency

Reason

Delays may occur due to email server congestion or communication problems.

Solution

Wait 15-30 minutes and recheck.

If you still haven’t received your email, resend it from your My Page.

4️⃣ Carrier or email service restrictions

Reason

Some free email services (such as Gmail and Yahoo! Mail) or carrier email services may have restrictions on receiving emails.

Solution

Re-register using a different email address.

Check your carrier email settings.

5️⃣ The account opening process has not been completed

Reason

Document submission (identity verification and address verification) is incomplete

KYC review is pending

Solution

Check the document submission status on My Page

If there are any issues, submit them and await approval

6️⃣ XM server or system issues

Reason

Temporary issues with XM’s system or email delivery server.

Solution

Wait a few hours and check again.

If the issue persists, contact XM Support.

What to do if you don’t receive the XM account opening email

For details on what to do if you don’t receive the XM account opening email, please see our frequently asked questions for beginner overseas traders. XM is recommended for cryptocurrency and foreign exchange trading, even when compared to other options. Members can access and place orders through the latest platform and app, making it a recommended choice.

1️⃣ Confirm/correct your email address

Cause: You entered the wrong email address when opening your account.

Solution:

Log in to your XM account page.

Check your registered email address.

If it’s incorrect, correct it and resubmit.

2️⃣ Check your spam folder

Cause: Your provider or email software automatically classifies the email as spam.

Solution:

Check your spam folder.

Add “@xm.com” and “@xmtrading.com” to your allowed senders list.

3️⃣ Addressing email server delays

Cause: Server congestion or poor connection conditions

Solution:

Wait for approximately 15-30 minutes

If there is a resend button, resend from My Page

4️⃣ Check your email service and carrier settings

Cause: Reception restrictions on carrier email or free email.

Solution:

Sign up with a different email address.

If using carrier email, check your spam settings and domain permissions.

5️⃣ KYC (identity verification and address verification) not completed

Reason: Documents have not yet been submitted or are incomplete.

Solution:

Check the status of your ID and address verification documents on your My Page.

If there are any errors, correct them and resubmit them.

Once the review is complete, you will receive an account opening email.

6️⃣ System issues on XM’s side

Cause: XM’s email server or system failure

Solution:

Wait a few hours and check again

If you still haven’t received the email, contact XM support.

Points to ensure you receive important emails from XM

We have organized the key points to ensure you receive important emails from XM in an easy-to-understand manner, even for beginners.

1️⃣ Verify the accuracy of your registered email address

• Check that the email address you entered when opening your account is correct.
• Check for typos and full-width characters.
• Register an email address you regularly use to avoid spam and the risk of sending to the wrong address.

2️⃣ Set domain reception permission

• Important XM emails may arrive from the following domains:
  • @xm.com
  • @xmtrading.com
• @xm.com
• @xmtrading.com
• Add these domains to your email service’s allow list.
• If you use carrier email, it’s especially important to check your settings.

3️⃣ Regularly check your spam folder

• Your email filter may automatically filter important emails to your spam folder.
• Check your spam folder for emails related to account opening, deposits, withdrawals, bonus notifications, etc.

4️⃣ Mail server capacity management

• If your mailbox is full, you may not be able to receive new emails.
• Regularly delete unnecessary emails to free up space.

5️⃣ Check email app and browser synchronization

• Reception may be delayed using smartphone apps or PC email software.
• Check your synchronization settings to ensure real-time reception.

6️⃣ KYC/Account Approval Status Check

• If your identity and address verification are incomplete, important emails from XM may be put on hold.
• Check the status of your document submission on My Page and wait for approval.

Frequently asked questions about opening an XM account

We have compiled a list of frequently asked questions (FAQs) about opening an XM account for beginners. By simply checking this, you can cover almost all of the problems and questions you may have when opening an account. Basically, partners can order by tapping and clicking on products on their smartphone or PC screen, making it very easy.

1️⃣ Is there an age limit for opening an account?

• Answer:
• Yes, XM accounts can be opened by anyone aged 18 or over.
• Minors cannot open accounts.

2️⃣ Can I open an account if I live in Japan?

• Answer:
• Yes, Japanese residents can also open an XM account.
• However, you will need to register your TIN (Taxpayer Identification Number, or My Number).

3️⃣ Which account type should I choose?

• • For beginners, we recommend the Standard or Micro accounts, which are eligible for bonuses.
  • The Zero account has lower trading fees, but is not eligible for the account opening bonus.

4️⃣ Can I receive an account opening bonus?

• Receive a $30 bonus when you open an account.
• Trade without deposit.
• However, the bonus is not available for Zero accounts.

5️⃣ What documents are required?

• Identification documents: Passport, driver’s license, My Number card
• Address verification documents: Utility bill, resident registration card, bank statement
• Both documents must be submitted in clear color.

6️⃣ Do I need a TIN (Taxpayer Identification Number)?

• Yes, it’s required for tax reporting purposes.
• For Japanese residents, this applies to your My Number.
• If you are not registered, you may be subject to account opening bonuses and trading restrictions.

7️⃣ What if I don’t receive an email?

• Check your registered email address
• Check your spam folder
• Allow domains to receive emails (@xm.com, @xmtrading.com)
• If KYC is not yet complete, the email will arrive after approval.
• If you still don’t receive the email, contact XM Support.

XMTrading: How to open a real account and the steps, required documents, points to note Latest ver

In this article, we will introduce and explain the methods and procedures for opening a real account with xmtrading, necessary documents, bonuses, and other points to note. XMTrading is the most used Forex company in the world. In order to actually do FX, you need a wide account at a FX company. By the way, opening an account is easy, even for beginners, and there are no fees. Opening an account may sound like a hassle, but it only takes about 10 minutes to fill out the registration form and 30 minutes to authenticate the required documents, so you can start trading from the first day after completing the opening procedure. It becomes possible to start.

www.worldforexintroduction.com

2025.11.26