HFM (formerly HotForex): A comprehensive and up-to-date guide covering deposit methods and procedures, deposit bonuses, FX fees, processing times, troubleshooting, and important points to note.

HFM

This article explains the fees, types and procedures for depositing funds into HFM (credit card, bank transfer, virtual currency, bitwallet, bxone). After opening an account, the next step is to make a deposit. HF Markets offers a variety of deposit methods, making it a very user-friendly company. Here is an article summarizing the types of deposit methods available.

  1. HFM Basic Information
  2. HFM Overview and Features
    1. Main Features
  3. HFM’s Safety and Reliability
  4. HFM Deposit Method Overview
    1. Overview of HFM Deposit Methods
    2. Main Deposit Methods
    3. Basic Deposit Procedure
  5. Bank Transfer Deposit Method and Procedure
    1. Log in to the myHF area
    2. Select “Deposit” from the menu
    3. Select “Bank Transfer” as the deposit method
    4. Enter the deposit amount
    5. Transfer to the displayed recipient account
    6. Confirm Deposit Reflection
  6. Credit Card/Debit Card Deposit Method and Procedure
    1. Log in to myHF
    2. Open the “Deposit” Menu
    3. Select “Credit/Debit Cards”
    4. Enter the deposit amount
    5. Enter card information and complete the payment
    6. Confirm the deposit
  7. Online Wallet Deposit Methods and Procedures
    1. Log in to myHF
    2. Open the “Deposit” menu
    3. Select an available online wallet
    4. Enter the Deposit Amount
    5. Approve Payment on the Wallet Payment Screen
    6. Confirm Deposit Reflection
  8. Cryptocurrency Deposit Method and Procedure
    1. Log in to myHF
    2. Open the “Deposit” Menu
    3. Choose a Cryptocurrency Deposit Method
    4. Enter the type of cryptocurrency and deposit amount
    5. Send funds to the displayed address or QR code
    6. Confirm deposit reflection
  9. Comparison of Deposit Methods
    1. Comparison Table
    2. Which is the best?
  10. Deposit Rules
    1. Deposits are made via myHF (Member Page)
    2. Deposit reflection is restricted until identity verification is complete
    3. Deposit fees are free on HFM’s side
    4. Available deposit methods, amounts, and processing times vary by method.
    5. Avoid deposits under a third party’s name.
    6. Withdrawals are primarily “refunded to the original deposit source.”
  11. Important Points Regarding Deposits
    1. Be Careful About Deposit Reflection Before Identity Verification is Completed
    2. Always Use Your Own Name for Deposits
    3. Even if HFM offers free deposits, external fees may apply.
    4. Minimum/Maximum Amounts and Processing Times Vary by Deposit Method
    5. Be Careful of Currency Conversion for Bank Transfers
    6. Understand the Withdrawal Rules Before Depositing by Card
    7. Cryptocurrency Deposits: Address and Balance Errors are Risky
    8. Check the Time of Day If Deposits Are Slow
  12. Deposit Bonuses and How to Receive Them
    1. Deposit Bonus Overview
    2. How to Receive the Bonus
    3. Important Notes
    4. Related

HFM Basic Information

Company NameHF Markets(SV) Ltd.
Year of establishment2010
Service OverviewA large brokerage providing services in over 180 countries worldwide with millions of registered accounts
Financial products handledForeign Exchange (FX), Stock Indices/Commodities, Stock CFDs/Cryptocurrencies
Trading PlatformMetaTrader 4(MT4)、MetaTrader 5(MT5)
Maximum Leverage2,000x
User SupportMultilingual support
Financial License✔ FCA (UK, Financial Conduct Authority)
✔ FSCA (South Africa)
✔ DFSA (Dubai)
✔ FSA (Seychelles)
Deposit and Withdrawal MethodsBank transfer
Credit/Debit card (VISA/Master/JCB, etc.)
bitwallet / BXONE / Binance Pay / Cryptocurrency
Account TypeCent Account
Premium Account
Pro Account
Zero Account
Top-up Bonus Account

HFM Overview and Features

HFM is an overseas broker handling foreign exchange (FX), CFDs, futures, and other instruments. Its official website describes it as a regulated multi-asset broker, offering trading services to both individual and institutional investors. Its former name was HotForex.

Main Features

Wide Range of Products: Supports multiple markets including FX, CFDs, and futures.

Abundant Trading Platforms: In addition to its proprietary HFM app, it also supports MT4 and MT5. Its ease of use on smartphones is a major advantage.

Easy-to-Use Account Management Functions: Deposits, withdrawals, account management, performance tracking, and analysis can all be managed through the app or management screen.

Copy Trading Support: Even those who don’t trade frequently themselves can easily refer to other traders’ strategies.

Relatively Extensive Japanese Language Support: Japanese-language pages and support are available.

In Short:
HFM is an overseas FX and CFD broker characterized by its wide range of products, support for MT4/MT5, and ease of use via its smartphone app. This type of broker aims to balance ease of use for beginners with multi-functionality for intermediate and advanced users.

HFM’s Safety and Reliability

The most accurate assessment of HFM’s safety and reliability is that “there are some solid reasons, but there are also points to be aware of as with any overseas broker.”

First, as a positive aspect of its safety, HFM states that it is licensed and supervised by multiple regulatory authorities within its group. Its official website clearly states that its UK subsidiary is licensed by the FCA (Financial Conduct Authority), and its Seychelles subsidiary holds an FSA license. This provides more credibility than an unregistered broker.

Furthermore, HFM emphasizes segregated management of customer funds, explaining that company funds and customer funds are managed separately. The official “Security of Funds” page also states that customer funds are separated from company funds and will not be used to repay creditors in the event of a company default. This is a very important point to consider when evaluating overseas forex brokers.

In terms of reliability, HFM has a long track record of operation and is part of a group that transitioned from the former brand name HotForex to the current HFM. Their official website lists multiple awards, and they have a good reputation within the industry. However, awards themselves are not the sole definitive indicator of safety and should be viewed only as supplementary information.

On the other hand, there are some points to be aware of. HFM operates globally, and the applicable regulations and level of protection may vary depending on which legal entity you open your account with. For example, a legal entity under the jurisdiction of the UK FCA and a legal entity in an offshore region generally do not offer the same level of investor protection. If you are using their services from Japan, you should always confirm which legal entity your account will be opened with.

HFM Deposit Method Overview

Below is a clear and concise overview of HFM’s deposit methods, organized into sections.

Overview of HFM Deposit Methods

HFM offers multiple deposit methods, including bank transfers, credit/debit cards, online payments, and cryptocurrency-based deposits. The official deposit page also states that it supports a wide range of methods, including bank transfers, cards, and electronic payments. Deposit fees are generally free on HFM’s end.

The Japanese-language guide provides detailed explanations, especially for bank transfers and cryptocurrency deposits, making it relatively easy for Japanese users to understand.

Main Deposit Methods

The most common deposit methods at HFM are as follows:

2-1 Bank Transfer

This method involves transferring funds to HFM’s designated account. The Japanese-language page states a minimum deposit of 1,000 yen, a processing time of 10 minutes to 12 hours, and no fees on HFM’s end. Bank transfer fees may be borne by the user.

2-2 Credit/Debit Cards

The official deposit page lists Credit/Debit Cards as a supported payment method. Generally, this is one of the easiest and fastest deposit methods.

2-3 Electronic Payment Services

The official English page indicates that it also supports e-wallets such as Skrill. Available methods may vary depending on the country and account conditions.

2-4 Cryptocurrency

The Japanese article describes deposit procedures using Crypto Payments and Binance Pay. The process involves sending funds from your wallet via address or QR code.

Basic Deposit Procedure

Deposits to HFM are generally made through the myHF area (member page). The process is quite similar for both bank transfers and cryptocurrency deposits.

Log in to myHF

Select “Deposit” from the menu

Choose your desired deposit method

Enter the deposit amount and currency

Complete the payment according to the displayed instructions

This process can be found in both bank transfer and cryptocurrency deposit instructions.

Bank Transfer Deposit Method and Procedure

The procedure for depositing funds via bank transfer to HFM generally follows these steps. The official Japanese articles also follow this order.

Log in to the myHF area

First, log in to the HFM member page, myHF, using your registered email address and password.

Select “Deposit” from the menu

After logging in, open “Deposit” from the menu on the member page.

Select “Bank Transfer” as the deposit method

Select “Bank Transfer” from the list of deposit methods displayed.

Enter the deposit amount

Next, enter the amount you wish to deposit. The HFM deposit options page states that bank transfers in Japanese yen have a minimum of 1,000 yen and a maximum of 1,100,000 yen, with a processing time of as little as 10 minutes, and no deposit fees from HFM.

Transfer to the displayed recipient account

Confirm the HFM-specified recipient account information displayed on the screen and make a bank transfer to that account. Here, it’s crucial to avoid errors when entering the transfer name and transfer details. The official article also outlines the procedure for bank transfers, showing you to select “Bank Transfer” from the member page and follow the instructions to complete the transfer.

Confirm Deposit Reflection

Once the transfer is complete, check if the funds have been reflected in myHF or your trading account. While HFM’s deposit page states that bank transfers are reflected in as little as 10 minutes, this may vary depending on the circumstances.

Important Notes

Although HFM states that deposits are free of charge, bank transfer fees may apply separately. Also, available deposit methods and conditions may vary depending on your account’s region settings and the company using the service.

Credit Card/Debit Card Deposit Method and Procedure

Depositing funds into HFM using a credit or debit card basically involves selecting “Card Deposit” from myHF (the member page), entering the amount and card information, and completing the payment. The official HFM deposit page lists card deposits as a supported method, stating that there are no HFM deposit fees and that the processing time ranges from instant to approximately 10 minutes depending on the conditions.

Log in to myHF

First, log in to the HFM member page, myHF. HFM’s FAQ explains that myHF is a member area with wallet functionality used for deposits, withdrawals, and fund transfers.

Open the “Deposit” Menu

After logging in, select “Deposit” from the menu. A list of available deposit methods will be displayed. HFM’s official guide states that available methods may vary depending on the account and region.

Select “Credit/Debit Cards”

Select “Credit/Debit Card” from the deposit methods. The official deposit page clearly indicates the option for card deposits. In Japanese Yen, the minimum deposit amount is ¥750, the maximum is ¥500,000 or ¥3,000,000 depending on the conditions, and the processing time is stated as instant or up to 10 minutes.

Enter the deposit amount

Next, enter the amount you wish to deposit. The screen should display the upper and lower limits and processing time according to your chosen card deposit method. While HFM does not charge a deposit fee, there may be additional charges from your card company.

Enter card information and complete the payment

Follow the instructions and enter your card number, expiration date, and required authentication information to complete the payment. Card company authentication may be required during payment. HFM’s terms and conditions document also states that card deposits may be canceled and refunded to your card due to risk assessments, etc.

Confirm the deposit

After completing the payment, check if the funds have been reflected in myHF or your trading account. The official HFM deposit page states that card deposits take approximately instant to 10 minutes.

Important Note

HFM’s policy is that when you deposit funds using a card, the refund will first be processed to the same card used for the deposit. HFM’s withdrawal FAQ also states that the refund will be processed to the original card used for the deposit first, after which you can withdraw funds using another method. Therefore, if you plan to withdraw funds later, it’s important to remember which card you used for the deposit.

Online Wallet Deposit Methods and Procedures

Depositing funds into your HFM online wallet basically follows these steps:
“Log in to myHF → Select Deposit → Select a supported electronic payment service → Enter the amount → Payment approval by the wallet → Confirm reflection.”

HFM officially recommends alternative payment methods such as Skrill as deposit options, and HFM does not charge any deposit fees. Available methods vary depending on region and account conditions.

Log in to myHF

First, log in to the HFM member page, myHF. Deposits and withdrawals are made from this member area.

Open the “Deposit” menu

After logging in, select “Deposit” from the menu. A list of available deposit methods will be displayed. HFM offers bank transfers, cards, and online wallet methods as alternatives.

Select an available online wallet

From the list, select an online wallet payment method such as Skrill. The official HFM deposit page lists alternative deposit methods, including those that are processed instantly and those that take up to 10 minutes. Note that the specific methods displayed will vary depending on your account region and terms of use.

Enter the Deposit Amount

Next, enter the amount you wish to deposit. The HFM deposit page offers alternative methods, including those with a minimum deposit of 30 USD and instant processing, as well as methods available from 1,000 yen. Minimum and maximum amounts and processing times vary by method, so it’s best to check the screen display directly.

Approve Payment on the Wallet Payment Screen

Once you’re redirected to your chosen online wallet screen, log in, confirm the payment details, and approve the payment. Depending on your wallet balance and authentication settings, additional authentication may be required.

Confirm Deposit Reflection

After the payment is complete, check if the funds have been reflected in myHF or your trading account. The official HFM website states that some alternative methods are processed instantly, while others take up to 10 minutes.

Important Notes

While HFM does not charge fees for online wallet deposits, wallet providers may charge fees and exchange rate costs. Furthermore, due to HFM’s policy, withdrawals are prioritized and refunded to the original deposit source. Therefore, it’s important to keep track of which wallet you used for your initial deposit, especially if you plan to withdraw funds later.

Cryptocurrency Deposit Method and Procedure

The basic procedure for depositing cryptocurrency into HFM is as follows:
“Log in to myHF → Select Deposit → Select Crypto Payments or Binance Pay → Enter currency and amount → Send to the displayed address/QR code → Confirm reflection”

This procedure is also used in HFM’s official Japanese articles.

Log in to myHF

First, log in to myHF, the HFM member page. HFM’s FAQ explains myHF as a member area with wallet functionality used for deposits, withdrawals, and fund transfers.

Open the “Deposit” Menu

After logging in, select “Deposit” from the menu. Available deposit methods will be displayed here. HFM’s official website states that the displayed deposit methods may vary depending on account conditions and region.

Choose a Cryptocurrency Deposit Method

HFM’s official Japanese articles describe Crypto Payments and Binance Pay as cryptocurrency deposit methods. Select the method you wish to use. Please note that the options displayed may vary depending on your account conditions.

Enter the type of cryptocurrency and deposit amount

Next, enter the type of cryptocurrency and the amount you wish to deposit. HFM’s official deposit page states that HFM does not charge a deposit fee. Minimum deposit amounts and processing times vary depending on the method, so it’s important to check the conditions displayed on the screen.

Send funds to the displayed address or QR code

Clicking “Deposit” will display the recipient address and QR code. Send funds from your cryptocurrency wallet to this address. This procedure is clearly stated in HFM’s official Japanese articles. It is crucial to avoid errors when specifying the address and network during the transfer.

Confirm deposit reflection

After the transfer is complete, check if the funds have been reflected in myHF or your trading account. Reflection times vary depending on the currency, blockchain, and confirmation status. HFM’s official website assumes that processing times differ depending on the deposit method.

Points to Note

When depositing cryptocurrency, common problems include incorrect recipient address entry, use of unsupported networks, and sending amounts below the minimum deposit amount. HFM’s official Japanese article also provides information on the “reasons why cryptocurrency deposits might fail” and “points to note.”

Comparison of Deposit Methods

When comparing HFM’s deposit methods, the easiest way to understand them is to categorize them as follows: Card or online wallet for speed, bank transfer for security, and cryptocurrency for experienced users. The official HFM deposit page states that HFM does not charge any deposit fees, but minimum amounts and processing times vary depending on the method.

Comparison Table

入金方法HFM側の手数料反映時間の目安向いている人
銀行送金無料最長10分初心者、無難さ重視
クレジット・デビットカード無料即時〜最長10分早く入金したい人
オンラインウォレット無料即時〜最長10分普段から電子決済を使う人
仮想通貨無料方法・ネットワーク次第暗号資産に慣れている人

The official HFM page provides examples in Japanese yen, stating that bank transfers are ¥1,000 to ¥1,100,000 with a maximum processing time of 10 minutes, cards are ¥750 and above with instant or up to 10 minutes processing time, and alternative (online wallets) are instant or up to 10 minutes processing time.

Which is the best?

2-1 If speed is your priority:

Credit cards/debit cards or online wallets are strong contenders.

Officially, cards offer instant to 10-minute transactions, and some alternatives also offer instant to 10-minute transactions, making these two strong choices for those who want to trade immediately.

2-2 If security is your priority:

Bank transfer is the safest option.

It’s easy to use even for those unfamiliar with the process, and depositing in Japanese yen is a strong point. While HFM fees are free, bank transfer fees may apply.

2-3 If convenience is your priority:

Online wallets are very convenient.

If you have a wallet balance, transactions are fast, and in some cases, you don’t need to enter card information every time. However, you should check the fees and exchange costs charged by the wallet provider. HFM’s “free” refers only to HFM’s deposit fees.

2-4 For experienced users:

Cryptocurrency deposits are the best option.

While the transfer process is smooth, errors in specifying the address or network can easily lead to complications, making it less suitable for beginners. Even in HFM’s official deposit list, there’s an instant reflection method as part of the Alternative options, but the actual display method varies depending on the region and account.

Deposit Rules

In short, HFM’s deposit rules are: “Deposits must be made in your own name, after verification is complete, via myHF, and withdrawals are generally returned to the original deposit source.” This is the most important point.

Deposits are made via myHF (Member Page)

At HFM, your myHF account acts as your wallet, and deposits, withdrawals, and fund transfers are all done through this member page. Funds are managed through myHF first, rather than directly to your trading account.

Deposit reflection is restricted until identity verification is complete

HFM’s FAQ states that deposits will not be reflected in your account until the submitted documents are approved and your myHF account is activated. This means that even if you create an account, you may not be able to use it smoothly until identity verification is complete.

Deposit fees are free on HFM’s side

The official deposit options page clearly states that HFM does not charge deposit fees. Bank transfers, cards, and alternative methods are all listed as free on HFM’s side. Please note that bank and payment service fees may apply separately.

Available deposit methods, amounts, and processing times vary by method.

On the HFM deposit page, for example, using Japanese yen as an example, bank transfers have a minimum of 1,000 yen and a maximum processing time of 10 minutes, while card payments have a minimum of 750 yen and are instant or take a maximum of 10 minutes. In other words, the conditions are not the same for all methods.

Avoid deposits under a third party’s name.

HFM’s FAQ includes a warning stating that they do not permit third parties to collect funds. Essentially, deposits, withdrawals, and payments are assumed to be made under your own name and through your own account. It is safer to avoid using cards, accounts, or wallets under the names of family members or acquaintances.

Withdrawals are primarily “refunded to the original deposit source.”

This is quite important. HFM clearly states its policy of returning funds to the original deposit source. Especially with card deposits, the funds are first refunded to the same card, and only after the full amount has been returned can withdrawals be made using other methods. 7. Card withdrawals have specific conditions.

Important Points Regarding Deposits

When depositing funds into HFM, it’s crucial to understand the following points beforehand: “Identity Verification,” “Name Matching,” “Differences in Conditions by Method,” and “Refund Rules for Withdrawals.” Overlooking these points can lead to unexpected problems later, even if the deposit is successful.

Be Careful About Deposit Reflection Before Identity Verification is Completed

HFM’s FAQ states that deposits will not be reflected in your account until document approval and myHF activation are complete. This means that even if you send funds, you may not be able to use them smoothly if identity verification is not yet complete.

Always Use Your Own Name for Deposits

Deposits and withdrawals should ideally be made using bank accounts, cards, and wallets in your own name. HFM explicitly states its policy of returning funds to the original source as an anti-money laundering measure. Using a family member’s name or someone else’s name can easily lead to problems after depositing or withdrawing funds.

Even if HFM offers free deposits, external fees may apply.

HFM officially states that deposits are free of charge. However, bank transfers incur transfer fees, and online wallets and cryptocurrencies may incur service fees and transfer costs. Even if it appears “free,” the actual total payment amount may differ slightly.

Minimum/Maximum Amounts and Processing Times Vary by Deposit Method

The conditions are not the same for all methods. For example, while HFM’s official guide shows a minimum of 1,000 yen and a maximum processing time of 10 minutes for bank transfers, Japanese articles also show 10 minutes to 12 hours. Because there are differences depending on display conditions, region, and timing, it’s safest to prioritize checking the information displayed within myHF.

Be Careful of Currency Conversion for Bank Transfers

The Japanese guide states that bank transfers are handled in JPY, and conversions for foreign currency accounts are based on the exchange rate at that time. If you are using a dollar or euro account, the actual amount may differ slightly from what you expect.

Understand the Withdrawal Rules Before Depositing by Card

When depositing by card, HFM’s policy is to first refund to the same card. In some cases, you may not be able to freely withdraw funds through other means until the original deposit amount has been fully refunded. If you choose a service based solely on deposit options, you’re likely to feel later that the withdrawal options are limited.

Cryptocurrency Deposits: Address and Balance Errors are Risky

Typical problems with cryptocurrency deposits include incorrect recipient addresses, deposits below the minimum amount, insufficient wallet balance, and overlooking network or transaction fees. Address errors, in particular, can make it impossible to recover your funds. HFM’s Japanese articles also strongly emphasize this point.

Check the Time of Day If Deposits Are Slow

HFM’s Japanese articles state that deposits may take longer to process during peak hours, outside of business hours, or on weekends. Cryptocurrency deposits, in particular, require processing by HFM after confirmation, so they may take a little longer than inter-wallet transfers.

Deposit Bonuses and How to Receive Them

HFM’s deposit bonuses are typically a permanent 20% deposit bonus and a 100% deposit bonus offered periodically.

Deposit Bonus Overview

  1. 20% Deposit Bonus

The HFM official blog explains that a 20% bonus is awarded for the amount transferred to the Top-up Bonus account. The maximum bonus amount is $5,000 USD (approximately 750,000 yen in the Japanese article). While the bonus itself is not withdrawable, it is described as having a cushioning function.

  1. 100% Deposit Bonus

The Japanese article on the HFM official blog explains that the 100% deposit bonus is awarded as a campaign based on the “initial fund transfer amount or initial deposit amount to the Top-up Bonus account.” The most recent Japanese article I could find indicated that this campaign had ended, suggesting it’s not a permanent offer.

How to Receive the Bonus

  1. Prepare a Top-Up Bonus Account

First, as a prerequisite, the HFM official blog states that only Top-Up Bonus Accounts, not regular accounts, are eligible. Therefore, if you want to receive the bonus, you need to open or select an eligible account.

  1. Deposit or Transfer Funds to the Eligible Account via myHF

HFM manages funds through myHF, the member page. The Japanese article explains that the bonus is awarded based on the amount transferred to the Top-Up Bonus Account. In other words, the key is not just making a deposit, but transferring funds to the eligible account.

  1. The Bonus is Awarded Upon Meeting the Conditions

The 20% deposit bonus is awarded based on the amount transferred to the eligible account. The 100% deposit bonus article states that the first deposit or first fund transfer is eligible, and the article explains the process as automatic awarding.

Important Notes

  1. Bonuses Cannot Be Withdrawn

The 20% deposit bonus article states that the bonus itself cannot be withdrawn. It’s best understood as being usable as margin.

  1. Eligible Accounts are Limited

The bonus is only available for top-up bonus accounts. Simply depositing into a regular account may not qualify you for the same bonus.

  1. The 100% Bonus is Likely Not Permanent

As of March 2026, the official Japanese blog clearly states that the 100% deposit bonus has ended. Therefore, if you want to secure a bonus now, the 20% deposit bonus is currently the better option.

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