Will XMTrading offer any deposit bonuses or promotions for FX trading during Golden Week? We provide information. As a company, business hours will be irregular during long holidays. Every year, as Golden Week approaches, announcements regarding business hours will be made on the official website, so be careful. In addition, as trading volatility decreases, chart movements may be different from usual.
- XMtrading
- XM Golden Week Support and Trading Hours
- XM Golden Week Bonus Campaign
- Important Notes on Deposits and Withdrawals During Golden Week
- ✅ 1. Pay attention to the timing of deposits.
- ✅ 2. Bank transfers (regular deposits) are prone to delays.
- ✅ 3. Withdrawal requests are possible, but bank processing is only available on business days.
- ✅ 4. Trading hours generally do not change during holidays.
- ⭐ 5. Practical Advice for Avoiding Deposit/Withdrawal Delays
- Frequently Asked Questions about XM Golden Week
- Q1. Can I trade during Golden Week?
- Q2. What are the trading hours during Golden Week?
- Q3. What about XM support during Golden Week?
- Q4. What if I need emergency support?
- Q5. Are there any special bonuses during Golden Week?
- Q6. Can anyone participate in the Golden Week-exclusive bonus?
- Q7. Are swaps awarded during Golden Week holidays?
- Q8. Will trading hours change?
- Q9. Can I make deposits and withdrawals during Golden Week?
- Related
XMtrading
| Operating company | Tradexfin Limited Fintrade Limited |
| Head office location | Unit E, F28, Eden Plaza, Eden Island, Republic of Seychelles |
| Founding year | 2009 |
| Financial License | （FSA）SD010：Tradexfin Mauritius Financial Services Commission (FSC：)：Fintrade Limited Cyprus Securities and Exchange Commission (CySEC)：Trading Point of Financial Instruments Ltd |
| Language support | English、日本語、Malay、Thai |
| Platform | MetaTrader 4 (MT4)／MetaTrader 5 (MT5) |
| Service Countries | Over 190 countries |
| Number of users | Over 1 million accounts |
| Max Leverage | 1000x |
| Eligible products | Forex、Metal、Stocks、Equity Indices / Index CFD、Energy CFD、Commodities、Cryptocurrency |
XM Golden Week Support and Trading Hours
Below is a summary of XMTrading’s support system and trading hours (trading availability and changes) during Golden Week. 👇 You can check each page for free from the operator’s homepage. Members can also view information on available services, fund additions, campaigns, and more. It’s a highly secure broker, and customers can place orders through the platform.
🟢 ◆ 1. Trading Hours During Golden Week (Basically Normal)
✅ Even During Golden Week in Japan
XM does not generally suspend trading or close due to Japan’s national holidays (Golden Week).
In other words,
👉 FX currency pairs and CFDs can be traded as usual during Golden Week (as overseas markets are open).
Example: Major FX pairs such as USD/JPY and EUR/USD are
Available almost 24 hours a day from Monday through Friday (as long as the market is open from the beginning of the week through the weekend).
Closed as usual on Saturdays and Sundays (waiting for the market to open the following week).
The normal FX trading schedule will be maintained during Golden Week.
*For some products, such as stock CFDs, trading hours may change for each product due to the actual exchange’s holidays and closures (this applies not only to Golden Week but also to regular holiday changes).
⏱ ◆ 2. XM’s Regular Trading Hours (Same as Golden Week)
🔹 FX Currency Pair (Major) Hours
Summer Time: Monday 6:05 AM – Saturday 5:50 AM (JST)
Winter Time: Monday 7:05 AM – Saturday 6:50 AM (JST)
*Excluding weekend maintenance hours.
*Trading will remain largely unchanged during Golden Week.
📞 ◆ 3. Support During Golden Week
📌 Japanese Support Hours
According to XM’s official announcement (as of Golden Week 2025):
Trading hours will remain unchanged during Golden Week.
The announcement also states that Japanese support hours may differ from normal (including holidays).
Specifically:
✔ Trading will be available as usual
✔ Support (live chat, email, etc.) may be closed or shortened on some days
*For details on support during Golden Week (hours and holidays vary each year, so please check the “Announcements” section on the official website for the latest information), please refer to the official website.
⚠ Important Notes (Possible Impact During Golden Week)
🔹 ✳️ Exchange-Dependent Stocks
Trading hours for stock indexes and stock CFDs may change depending on the closing days of each country’s exchange.
(For example, if the US and European markets are closed at the same time.)
Even if the Japanese market is closed during Golden Week, the US market is open for trading on other markets.
XM Golden Week Bonus Campaign
Below are the details and key points of XM’s Golden Week (GW) special bonus campaign.
🔹 ① New Account Opening Bonus (No Deposit Required)
Open a new real account and complete identity verification to receive a bonus.
In 2025, there will be a 15th anniversary campaign where the bonus will be increased from the usual ¥3,000 to ¥15,000.
*Bonus can be used as margin, and profits can be withdrawn.
🔹 ② Permanent Deposit Bonus Campaign
Bonus awarded based on deposit amount.
Consists of two tiers: a 100% bonus (up to $500) and a 20% bonus (up to $10,000).
A cumulative total of up to $10,500 worth of bonuses can be received.
🔹 ③ XM Trading Contest
Regularly held trading contests.
An event where top winners receive prize money (in dollars).
🔹 ④ Friend Referral Program (Referrals)
Earn referral bonuses when you refer a friend.
2025 will see a campaign to celebrate our 15th anniversary with increased rewards (e.g., $150 per referral).
🔹 ⑤ Limited-Time Deposit Bonus Promotion
Special deposit bonuses are offered to coincide with seasonal and special events.
Silver Week 100% Deposit Bonus Promotion (Previously held)
Summer 100% Deposit Bonus Promotion (Previously held)
*The dates and details of these bonuses vary from year to year.
🔹 ⑥ Christmas Deposit Bonus Campaign
For a limited time, earn 100% + 50% bonuses based on your trading volume.
Get a chance to win a deposit bonus worth up to $25,000.
🔹 ⑦ New Year’s Gift Promotion
New Year’s gift promotions held from the end of the year to the beginning of the new year.
Bonus raffles and distribution events with large total amounts of money.
Important Notes on Deposits and Withdrawals During Golden Week
Here’s a clear summary of important points to note when making deposits and withdrawals at XM (XMTrading) during Golden Week, taking into account the impact of Japanese national holidays and bank holidays. 👇
✅ 1. Pay attention to the timing of deposits.
💡 Deposit methods that can be expected to be reflected immediately and important notes.
Quick deposits (online instant deposits) are usually reflected immediately even during Golden Week, but
Delays may occur due to bank/payment service holidays.
Sometimes, the deposit may not be reflected until you complete the entire process (e.g., by clicking the “Complete” button on a pop-up).
→ Please note that Golden Week bank hours and maintenance may also affect your account (brokers’ general rules).
💡 Important Notes
✔ XM operates a 24-hour system.
✔ During bank holidays, the deposit may be delayed due to the operation itself.
✅ 2. Bank transfers (regular deposits) are prone to delays.
⚠️ Important Notes on Bank Transfers
During Golden Week (April 29th, May 3rd-6th, etc.), bank deposits and reconciliations are not possible.
As a result, funds may not arrive or be reflected on XM’s account until the next business day (bank business day) after Golden Week.
📌 For example, if a transfer is made between May 3rd and May 5th,
→ it may not be reflected until May 6th (a bank business day) at the earliest, or it may be delayed even further.
💡 Countermeasures
Prioritize quick deposits during Golden Week.
For bank transfers, send funds early (before a holiday).
✅ 3. Withdrawal requests are possible, but bank processing is only available on business days.
💼 Withdrawal Requests at XM
Withdrawal requests at XM are possible during Golden Week (the system will accept them).
However, actual transfer processing, such as bank transfers, will occur on bank business days.
📌 In other words:
✔ You can request withdrawals within XM even during Golden Week.
✔ Bank transfers and deposits are processed on bank business days.
→ Posting will be delayed during bank holidays (Golden Week).
💡 Withdrawal Time
Bank Transfer: After processing by XM, it will take several bank business days.
✅ 4. Trading hours generally do not change during holidays.
XM’s FX, CFD, and other trading hours will remain the same during Golden Week, in line with overseas markets. (Note: Holidays for Japan will not affect this.)
However, support may be available on a holiday schedule (see official announcement).
⭐ 5. Practical Advice for Avoiding Deposit/Withdrawal Delays
🟡 Deposits
✔ If possible, use quick (online) deposits for immediate processing.
✔ Complete bank transfers and bank transfers on weekdays or before Golden Week.
✔ Credit cards and e-wallets are also options.
🔵 Withdrawals
✔ Apply early (banks are more likely to process on business days).
✔ Processing congestion occurs just before and after Golden Week.
Frequently Asked Questions about XM Golden Week
Below are answers to frequently asked questions (FAQs) about XM (XMTrading)’s Golden Week (GW). We’ve compiled helpful information for those considering trading, support, or campaigns during the Golden Week period. 👇
Q1. Can I trade during Golden Week?
Yes.
At XM, overseas markets (FX and CFDs) are generally available for trading as usual, even during the Golden Week holiday in Japan. Trading is not suspended due to Japanese holidays.
Q2. What are the trading hours during Golden Week?
Currency pairs (FX) are available for trading nearly 24 hours a day, just like on weekdays (from the start of the week through the weekend).
Even during Golden Week, overseas markets will trade according to their market standards.
Q3. What about XM support during Golden Week?
Japanese support services may be subject to some changes during Golden Week.
During Golden Week, live chat will be closed and only email support will be available on certain days as follows:
April 29th: Email support only (chat closed)
May 3rd: Email support only
May 5th and 6th: Email support only
Normal business hours will be maintained on all other days.
Q4. What if I need emergency support?
Email support is available during Golden Week.
English and other language support may be available, so please consider this option if necessary.
Q5. Are there any special bonuses during Golden Week?
In the past, there have been Golden Week-only 100% deposit bonus campaigns, but these are not guaranteed to be held every year. Please check the official website for the latest information.
Q6. Can anyone participate in the Golden Week-exclusive bonus?
When a bonus is held, it is usually open to all traders with real XM accounts, and participants can participate if they meet the conditions.
Q7. Are swaps awarded during Golden Week holidays?
XM awards swap points as usual, but they may not be awarded on weekends or market holidays. Swaps will be granted even on Japanese holidays as long as overseas markets are open.
Q8. Will trading hours change?
Generally, overseas markets operate as usual during Golden Week, but trading hours may vary depending on the product. In particular, stock CFDs and commodity CFDs may be closed or have different hours to coincide with overseas exchange holidays.
Q9. Can I make deposits and withdrawals during Golden Week?
Deposit requests: Deposits are accepted during Golden Week, but bank transfers may be delayed due to bank holidays.
Withdrawal processing: Withdrawals can be requested through XM, but actual bank processing is based on bank business days.
👉 Banks are closed during Golden Week.
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