This article will introduce and explain the withdrawal methods and withdrawal refusals for easyMarkets so that you can see whether they are safe. Withdrawals can be made in the same way as deposits. There are rules for withdrawal methods, so please be careful as withdrawals will be refused if these are not followed.
- easyMarkets Company Information and Features
- easyMarkets Withdrawal Methods
- easyMarkets Withdrawal Rules
- How to Withdraw via Bank Wire
- Withdrawals Using e-Wallets
- How to Withdraw Cryptocurrency
- Tips for Avoiding Withdrawal Rejections
- 1️⃣ Complete KYC (Know Your Customer)
- 2️⃣ Ensure consistency between deposit and withdrawal methods
- 3️⃣ Ensure account names match.
- 4️⃣ Avoid fraudulent activity or violations of bonus terms.
- 5️⃣ Check the Withdrawal Amount and Minimum Withdrawal Amount
- 6️⃣ Enter accurate information when requesting a withdrawal.
- 7️⃣ Comply with trading history and trading rules.
- How to Resolve Withdrawal Issues
easyMarkets Company Information and Features
Below is company information and features for easyMarkets, a well-known online FX and CFD broker.
🏢 Company Overview
easyMarkets is an online securities and financial trading services company (broker) founded in 2001, providing a trading environment for a wide range of financial products to traders worldwide.
Founded: 2001 (Originally called “Easy Forex”)
Headquarters: Limassol, Cyprus
Parent Company: Blue Capital Markets Ltd (Cyprus)
Industry: Financial Services/Online Trading (FX/CFD)
Official Website: easy-markets.com
🌍 Trading Products
easyMarkets offers online trading of a wide variety of financial products, including:
Foreign Exchange (FX)
CFDs (Contracts for Difference)
Stock Indices
Stocks
Commodities (Metals, Energy, etc.)
Cryptocurrencies (Bitcoin, etc.)
Vanilla Options
Specialized trading methods, including our unique easy trading system (easyTrade)
🔐 Regulation and Trustworthiness
easyMarkets is regulated by multiple financial authorities. Regulated and licensed (regulators vary by region):
Cyprus Securities and Exchange Commission (CySEC)
Australian Securities and Investments Commission (ASIC)
Seychelles Financial Services Authority (FSA)
British Virgin Islands Financial Services Commission (FSC)
South African Financial Sector Conduct Authority (FSCA), etc.
✅ 1. Easy-to-Use Platform
easyMarkets offers a unique web and app platform that is intuitive even for beginners. It also supports popular platforms such as MT4, MT5, and TradingView.
✅ 2. Risk Management Tools
Unique trading support features include:
dealCancellation: Allows you to cancel a trade within a certain period of time after it has been executed (paid option).
Freeze Rate: Allows you to pause the rate and place an order.
Guaranteed Stop Loss: Allows you to execute stop losses without slippage (web/app only).
Negative Balance Protection: Prevents your account from going negative.
✅ 3. Beginner-Friendly Trading Environment
Low Minimum Deposit: Start trading from around $25 (low entry level)
Educational Content: Provides educational materials, market analysis, and more.
Multilingual customer support available 24/5.
✅ 4. Awards and Recognition
easyMarkets has received multiple industry awards, including “Best FX/CFD Broker” and “Best Fixed Spread Broker.”
⚙️ Trading Environment Key Points
Fixed spreads (variable spreads on some platforms)
Mobile compatibility allows trading anytime, anywhere
Wide selection of instruments (over 200 financial products)
Multiple fiat accounts and deposit/withdrawal methods (cards, banks, e-wallets, etc.)
easyMarkets Withdrawal Methods
We’ve put together an easyMarkets withdrawal method, steps, and important points to note. 👇
*As overseas FX brokers vary by region and regulations, please be sure to check the official website or support for the latest withdrawal conditions.
📌 Basic Withdrawal Rules
✅ Withdrawal methods generally follow the deposit method.
→ Withdrawals will be made using the same method used to deposit funds into your account (e.g., card, wallet, bank transfer).
Example:
Deposit by credit card → Refund to the card first.
Any profits beyond that are often transferred to another method, such as bank transfer.
💸 Main Withdrawal Methods
The main withdrawal methods are listed below. *Availability may vary depending on your country and account conditions.
🏦 1. Bank Transfer
Features: The most common withdrawal method.
Processing Time: Usually takes approximately 3-10 business days.
Handling Fees: Generally free for easyMarkets. However, additional fees may be charged by the receiving bank (covered by the bank).
💳 2. Credit/Debit Card
Features: Refunds are made to the card used for deposit.
Processing Time: Usually 1-2 business days (a few days including card company processing).
Fees: Free on easyMarkets.
*Please note that it may take some time for the funds to be reflected depending on the card company’s processing policy.
💼 3. Online Wallet (eWallet)
Examples: Skrill, Neteller, etc.
Processing Time: Usually immediate to within 1 business day.
Fees: While easyMarkets is often free, wallet fees may apply.
This is a popular and convenient method for quickly receiving funds.
🪙 4. Cryptocurrency (Crypto Assets)
Supported by some accounts.
Processing Time: From a few hours depending on network conditions.
Cryptocurrency price fluctuation risk and network fees may apply.
📤 Withdrawal Procedure (Common)
Login: Log in to your easyMarkets account.
Go to the Withdrawal Page: Go to the “Funds Management” or “Withdrawal” menu.
Select Method: Choose from available withdrawal methods.
Enter Amount/Request: Enter the withdrawal amount and request.
Waiting for Processing: Usually within 48 hours (back-office processing).
Waiting for Funds: Wait for the financial institution’s processing time for the selected method (bank transfers, etc., may take several days).
🧾 Withdrawal Requirements
✅ KYC Documents Required
→ Passport, ID, and proof of address (such as a bill or bank statement from the last 6 months) are often required.
Withdrawal requests may not be processed if verification is not complete, so be sure to submit them in advance.
⏱️ Estimated Withdrawal Processing Time
⏳ Back-office Processing: Usually within 48 hours.
→ After submitting your request, the status will progress from “Processing” to “Application Completed.”
⏳ Time it takes for funds to arrive
Bank transfer: 3-10 business days
Card refund: 1-7 business days (including card company processing)
eWallet: Instant to within 1 business day
Cryptocurrency: A few hours to network dependent
easyMarkets Withdrawal Rules
We’ve summarized easyMarkets’ withdrawal rules in an easy-to-understand manner. It’s important to understand the following rules to ensure a smooth withdrawal process.
📌 1. KYC (Know Your Customer) is Required Before Withdrawing
👉 KYC (Know Your Customer) documents are required to withdraw funds.
Your withdrawal request will not proceed unless they are submitted.
Examples of required documents:
Identification (passport, driver’s license, etc.)
Proof of address (utility bill, bank statement, etc., issued within the last 6 months)
In some cases, you may be asked to submit additional documentation, such as a credit card statement.
📌 2. Withdrawal Methods are “Basically the Same as Deposits”
At easyMarkets, withdrawals are generally made using the same method used for deposits, as a general rule, to prevent money laundering.
Examples (Deposit Method → Withdrawal Method):
Credit Card Deposit → Refund to the Same Card
eWallet (Online Wallet) Deposit → Return to the Same Wallet
Bank Wire Deposit → Transfer to the Same Bank Account
💡 Profits exceeding the deposit amount will be refunded via another method, such as bank wire.
📌 3. Minimum Withdrawal Amount/Limits
🔹 Credit Card/Debit Card / eWallet
→ No Minimum Withdrawal Amount (No Limit)
🔹 Bank Wire
→ A minimum withdrawal amount of USD 50 (approximately JPY 7,000) may be required (varies depending on the method).
*The minimum withdrawal amount may vary depending on the region and payment method.
📌 4. Withdrawal Processing and Deposit Time
💰 Application Processing Time (easyMarkets)
→ Withdrawal requests are usually processed within 1-2 business days (approximately 48 hours).
💰 Actual Arrival Time (Processed by Financial Institution)
Bank Transfer: Approximately 3-10 business days
eWallet: Instant to within a few business days
Credit Card: A few days or more (Depending on card company processing)
*Processing times vary depending on the method and bank used.
How to Withdraw via Bank Wire
We’ve outlined easyMarkets’ bank wire withdrawal method in a way that’s easy even for beginners. Bank wire is a convenient method for withdrawing profits all at once, but there are a few rules to follow.
1️⃣ Requirements for Bank Wire Withdrawals
Complete KYC (Know Your Customer)
Passport, driver’s license, or proof of address (utility bill or bank statement)
Withdrawal requests will not be processed if they are not submitted.
Consistency with deposit method
Withdrawals of profits exceeding the deposit amount will be made via bank wire.
Deposits may be refunded to the card or wallet used for deposit.
Minimum Withdrawal Amount
Bank wires typically start at USD 50 (approximately JPY 7,000).
May vary by bank and region.
2️⃣ Withdrawal Procedure (Bank Wire)
Step 1: Log in
Log in to your easyMarkets account
Go to the “Funds” or “Withdrawal” menu
Step 2: Select Bank Wire
Select “Bank Wire” as your withdrawal method. Select “Transfer (Bank Transfer)”
Step 3: Enter Bank Information
Required Information Examples:
Recipient Bank Name
Branch Name/Address
SWIFT Code (for international transfers)
Account Number
Recipient Name (Must match account name)
Step 4: Enter Withdrawal Amount
Enter Desired Withdrawal Amount
If you are withdrawing profits in excess of your deposit via bank transfer, specify this here.
Step 5: Submit Request
Click “Withdraw Request” to complete.
Requests are usually processed within 1-2 business days.
3️⃣ Time it takes for funds to arrive
Bank transfers: Usually 3-10 business days
Delays may occur depending on the processing status of financial institutions and intermediary banks.
If your funds are slow to arrive, contact support.
4️⃣ Fees
easyMarkets is basically free.
Bank fees (intermediary fees and receiving fees) may be borne by the user.
To save on fees, consider transferring funds to a domestic bank or using an online wallet.
5️⃣ Important Points to Note
The withdrawal recipient’s name must match the account holder’s name.
If KYC documents are not submitted, your application will be put on hold.
Any profits exceeding the amount deposited will be refunded via bank transfer.
Additional verification documents may be required for large withdrawals.
Withdrawals Using e-Wallets
We’ve put together a clear summary of easyMarkets’ e-wallet (electronic wallet) withdrawal methods. Funds often arrive faster than bank transfers, making them ideal for small to medium-sized withdrawals.
1️⃣ Requirements for e-wallet withdrawals
KYC (Know Your Customer) verification completed
Passport, driver’s license, or other identification
Address verification (utility bill, bank statement, etc.)
Consistency with the deposit method
Refunds to the same wallet account used for deposits
Profits may be withdrawn via wallet or bank transfer
Minimum Withdrawal Amount
Most wallets have no minimum withdrawal amount.
However, wallet service providers may impose fees or limits.
2️⃣ Examples of supported e-wallets
Skrill
Neteller
Other major wallet services in regions supported by easyMarkets
Available wallets may vary by region.
3️⃣ Withdrawal Procedure (eWallet)
Step 1: Log in
Log in to your easyMarkets account
Go to the “Funds Management” → “Withdrawal” menu
Step 2: Select an eWallet
Select your desired wallet from the available options
Step 3: Enter your account information
Enter the email address or ID used when registering your wallet
Enter the amount
Step 4: Submit your request
Click “Withdrawal Request”
easyMarkets typically processes your request within 24 hours
Step 5: Confirm receipt
The funds are reflected in your eWallet
Usually arrives immediately to within 1 business day
4️⃣ Fees and Deposit Time
Item Description: Fees: Free on easyMarkets (wallet fees may apply). Deposit Time: Usually arrives immediately to 1 business day. No minimum withdrawal amount (subject to the wallet service’s terms and conditions).
💡 Key Points: Funds arrive faster than bank transfers and are suitable for small withdrawals.
5️⃣ Important Notes
Withdrawal destination wallet: Use the same wallet account used for deposits.
If your profits are large, they may be split between your wallet and bank transfer.
Withdrawal requests will be put on hold if KYC is not completed.
Additional verification documents may be required for large withdrawals or multi-currency withdrawals.
How to Withdraw Cryptocurrency
We have summarized how to withdraw cryptocurrency (crypto assets) from easyMarkets. Overseas FX and CFD brokers only support cryptocurrency withdrawals for certain accounts and regions.
1️⃣ Requirements for Cryptocurrency Withdrawals
Complete KYC (Know Your Customer)
Identification such as a passport or driver’s license
Address verification documents (utility bill, bank statement, etc.)
Consistency with the deposit method
Withdraw to the same wallet as the cryptocurrency address used for deposit
Profits exceeding the deposit can be transferred to the same wallet
Minimum Withdrawal Amount/Limits
Minimum withdrawal amounts may be set for each cryptocurrency.
Network fees (transfer fees) are the user’s responsibility.
2️⃣ Examples of Supported Cryptocurrencies
Bitcoin (BTC)
Ethereum (ETH)
Other Major Altcoins (Varies by account and region)
Note: Not all currencies are supported for Japanese residents.
3️⃣ Withdrawal Procedure (Cryptocurrency)
Step 1: Log in
Log in to your easyMarkets account
Go to the “Funds Management” → “Withdrawal” menu
Step 2: Select “Cryptocurrency”
Step 3: Enter your remittance information
Enter the wallet address you want to send to
Enter the withdrawal amount
Step 4: Submit your request
Click “Withdrawal Request”
Approved by easyMarkets (usually within one business day)
Step 5: Posted on the blockchain
The funds will arrive within minutes to hours, depending on the blockchain network status.
4️⃣ Fees and Deposit Time
Item Description: Fees: easyMarkets is free, but network fees are borne by the user. Deposit Time: Minutes to several hours, depending on network conditions. Minimum Withdrawal Amount: Set for each currency (e.g., approximately 0.001 BTC for BTC).
💡 Key Points: Funds arrive instantly or quickly, and international transfers are hassle-free.
5️⃣ Important Points
Make sure the withdrawal wallet is the same as the address used for the deposit.
When sending profits, pay attention to wallet capacity and transfer fees.
Additional verification documents may be required for large withdrawals.
Beware of the risk of cryptocurrency price fluctuations.
Tips for Avoiding Withdrawal Rejections
We’ve compiled a list of tips for avoiding withdrawal rejections at easyMarkets. Withdrawal issues are one of the most common problems with FX brokers, but they can be prevented by following the rules in advance.
1️⃣ Complete KYC (Know Your Customer)
Passport, driver’s license, or other identification
Proof of address (utility bill, bank statement, etc.)
If depositing by credit card, submit a copy of both sides of the card.
Withdrawal requests will be suspended or rejected if KYC is not completed.
Be sure to upload the required documents and obtain approval before requesting a withdrawal.
2️⃣ Ensure consistency between deposit and withdrawal methods
Withdrawals must be made using the same method used for deposits.
Example:
Credit card deposit → Refund to card first
E-wallet deposit → Refund to the same wallet
Profits exceeding the deposit → Use a different method, such as a bank transfer
Specifying a withdrawal method different from the one used for deposits may result in your request being suspended or rejected.
3️⃣ Ensure account names match.
The name on the withdrawal account, wallet, and card must match the account owner’s name.
Withdrawals cannot be made to a proxy or third party.
4️⃣ Avoid fraudulent activity or violations of bonus terms.
Unauthorized use of multiple accounts.
Failure to meet bonus withdrawal requirements.
Transactions suspected of money laundering.
These will result in immediate withdrawal denial.
When using a bonus, be sure to follow the terms and conditions and fulfill the requirements before submitting a withdrawal request.
5️⃣ Check the Withdrawal Amount and Minimum Withdrawal Amount
Bank transfers and cryptocurrencies may have minimum withdrawal amounts.
Withdrawals below the minimum amount may be held or rejected.
6️⃣ Enter accurate information when requesting a withdrawal.
Enter the amount, account information, SWIFT code, wallet address, etc. correctly.
If there are input errors, the withdrawal may be held, delayed, or rejected.
7️⃣ Comply with trading history and trading rules.
When using bonuses or promotions, meet trading terms and rollover requirements.
Unnatural transactions (such as large simultaneous orders or violations of scalping prohibitions) may result in withdrawal denial.
How to Resolve Withdrawal Issues
We’ve compiled a guide to troubleshooting withdrawal issues with easyMarkets. While withdrawal issues are common even for beginners, most cases can be resolved by following the correct procedures and key points.
1️⃣ Withdrawal Processing is Slow or Put on Hold
Cause
KYC (Proof of Identity) Not Approved
Deposit and Withdrawal Methods Inconsistent
Bank, E-Wallet, or Cryptocurrency Network Delays
Solution
Check Withdrawal Status in My Account
If KYC is Incomplete, Submit Documentation
Check and Correct the Deposit Route and Withdrawal Method
Check the Estimated Processing Time (Bank Transfer: 3-10 Business Days, E-Wallet: Instant-1 Business Day)
Contact Support if the Delay is Long
2️⃣ Withdrawal Rejected
Cause
Violation of Bonus Terms or Terms of Use
Suspected Fraud or Money Laundering
Deposit and Withdrawal Amounts Inconsistent
Withdrawal Destination Name is Different from Account Owner
Solution
Confirm the Reason for Withdrawal Rejection with Support
Submit Additional Required Documents (KYC, Card Copy, etc.)
Confirm Bonus and Campaign Terms and Conditions
Enter the Withdrawal Destination Information (Bank Account Name, Wallet Address) Correctly
3️⃣ If you cannot withdraw more profit than you deposited
Cause
Deposits are refunded to the original method, and profits are withdrawn via a different method.
You are experiencing restrictions on bank transfers or e-wallets.
Solution
Check your withdrawal method (profits are often withdrawn via bank transfer).
Check the minimum withdrawal amount and fees for profits.
Adjust the withdrawal amount and resubmit.
4️⃣ Withdrawal information entered incorrectly.
Cause
Incorrect bank account number, SWIFT code, or wallet address.
The name on the deposit route and the name on the withdrawal destination do not match.
Solution
Recheck the information you entered.
If you made a mistake, contact support and request a correction.
Submit your withdrawal request again.
5️⃣ Key points to remember when contacting support
Include your withdrawal request ID, request date, and withdrawal method.
If you have already submitted KYC, attach that information.
Contact support via chat or email for inquiries.
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