When logging in to the XM Trading member page, use the same ID and password as MT4/MT5. You cannot change your ID, but you can easily change your password. XM recommends two-factor authentication because there is a risk that a third party may reset your password without permission.
- XMtrading
- What is XMTrading Two-Factor Authentication (2FA)?
- ◆ 2FA format adopted by XM
- How to set up two-factor authentication on XMTrading
- Login steps using two-step authentication
- Two-Step Verification FAQ
- Q1. What is two-factor authentication (2FA)?
- Q2. What authentication method does XM use?
- Q3. Is it necessary to set up 2FA?
- Q4. How does enabling 2FA change the way I log in?
- Q5. I can’t log in because the code from my authentication app doesn’t match.
- Q6. What if I lose or damage my smartphone?
- Q7. What should I do if I change my smartphone?
- Q8. Can I use 2FA on multiple devices?
- Q9. What if I want to disable 2FA?
- Related
XMtrading
| Operating company | Tradexfin Limited Fintrade Limited |
| Head office location | Unit E, F28, Eden Plaza, Eden Island, Republic of Seychelles |
| Founding year | 2009 |
| Financial License | （FSA）SD010：Tradexfin Mauritius Financial Services Commission (FSC：)：Fintrade Limited Cyprus Securities and Exchange Commission (CySEC)：Trading Point of Financial Instruments Ltd |
| Language support | English、日本語、Malay、Thai |
| Platform | MetaTrader 4 (MT4)／MetaTrader 5 (MT5) |
| Service Countries | Over 190 countries |
| Number of users | Over 1 million accounts |
| Max Leverage | 1000x |
| Eligible products | Forex、Metal、Stocks、Equity Indices / Index CFD、Energy CFD、Commodities、Cryptocurrency |
What is XMTrading Two-Factor Authentication (2FA)?
XMTrading’s (XM) Two-Factor Authentication (2FA) is a system that strengthens account protection by requiring you to enter an additional authentication code in addition to your password when logging in. It significantly reduces security risks (such as unauthorized access and theft of funds).
🔐 2FA Overview
Normally, you only need two authentication factors to log in:
Email address (ID)
Password
But with 2FA enabled, you’ll need an additional authentication factor:
◆ 2FA format adopted by XM
The following methods are available on XMTrading’s official membership page:
Details are below. It’s easy to use, and all of their services are free and available for immediate use. Currently, it’s recommended for all investments, including those who want to use these charts on their personal smartphones or those using automated trading (EA).
📱 Authentication App (Example)
- Google Authenticator
- Microsoft Authenticator
- Authy
Enter the 6-digit one-time code displayed on your authentication app (refreshes every 30 seconds).
◆ Benefits of two-factor authentication (2FA)
| Merit | Explain |
|---|---|
| Enhanced security | Almost completely prevents unauthorized logins |
| Protect your valuable funds | Minimize the risk of fraudulent withdrawals and fund transfers |
| A secure trading environment | Increased reliability in overseas FX security |
This is an essential measure to protect users, especially in overseas FX.
◆ Why it’s better to set up 2FA
- The risk of hacking and high-value fraudulent remittances is increasing worldwide.
- Email and password leaks are common.
- Many people use the same passwords on multiple sites.
→ With 2FA, your account can be protected even if your password is leaked.
◆ 2FA setup procedure (general flow)
- Log in to the XM member page
- Open security settings (Two-Factor Authentication)
- Scan the QR code with your smartphone’s authentication app
- Enter the 6-digit code displayed in the app
- Settings complete
◆ If you lose your authentication app
- It’s important to keep a backup code (it may be issued during setup).
- If you lose your authentication device, submit your identity verification documents to XM Support to reset it.
How to set up two-factor authentication on XMTrading
Below we have outlined the steps to set up two-factor authentication (2FA) on the XMTrading (XM) member page in a step-by-step format that is easy to understand even for beginners.
*The screen display can be switched between English and Japanese, but the operations are the same. You can set up one-time passwords and other features, so you can set it up like a cryptocurrency exchange. You can also place price orders with peace of mind.
STEP 1: Log in to the XM member page (My XM)
- Open the official XM website.
- Click “Member Login” in the upper right corner.
- Enter your registered email address and password to log in.
STEP 2: Go to the security settings page
- After logging in, select “Account Settings” or “Security Settings” from the top menu.
- Click “Two-Factor Authentication.”
STEP 3: Prepare an authentication app
Install one of the following authenticator apps on your phone:
| App | OS |
|---|---|
| Google Authenticator | iPhone / Android |
| Microsoft Authenticator | iPhone / Android |
| Authy | iPhone / Android |
👉 Recommended: Google Authenticator
STEP 4: Scan the QR code
- A 2FA QR code will appear on the XM screen.
- Open your authentication app and select “+ Add” → “Scan QR Code.”
- Scan the QR code to display a 6-digit one-time code.
STEP 5: Enter the verification code
- Enter the 6-digit code displayed on your authentication app into the XM screen.
- *The code is updated every 30 seconds.
- Click “Enable” to complete the setup.
Login steps using two-step authentication
Below is a list of the steps to log in using two-factor authentication (2FA) at XMTrading (XM).
This assumes that the setup is complete. Please check the official website. For questions, downloads, and management, please contact the official website.
STEP 1: Access the member login page
- Open the XM official website.
- Click “Member Login” in the upper right corner of the screen.
STEP 2: Enter your login information
On the login screen, enter:
| item | content |
|---|---|
| email address | XM Registration Email |
| password | XM login password |
👉 Press the “Login” button
STEP 3: The screen for entering the two-step authentication code will appear
Next, you will be prompted to enter your 2FA authentication code.
- Display example：
Two-Factor Authentication Code
Enter the 6-digit authentication code
STEP 4: Open the authentication app
Launch the 2FA app on your smartphone:
| App | memo |
|---|---|
| Google Authenticator | Recommendation |
| Microsoft Authenticator | Replaceable |
| Authy | Backup possible |
👉 Check the 6-digit verification code that appears under your XM account name
The code changes every 30 seconds.
STEP 5: Enter the 6-digit code into XM
- Enter the verification code correctly.
- Click “Verify” or “Submit.”
Two-Step Verification FAQ
Below is a collection of frequently asked questions (FAQs) about XMTrading’s (XM) Two-Factor Authentication (2FA).
It covers items that users are particularly concerned about, such as security settings and troubleshooting.
Q1. What is two-factor authentication (2FA)?
When logging in, you enter a 6-digit code displayed by the authentication app in addition to your password.
This is highly effective in preventing unauthorized access, as it makes it impossible to log in with just your password.
Q2. What authentication method does XM use?
One-time code via the following apps:
| App | memo |
|---|---|
| Google Authenticator | Most common |
| Microsoft Authenticator | Can be used as a replacement |
| Authy | Backup function included |
Q3. Is it necessary to set up 2FA?
Although it is not mandatory, it is strongly recommended to set it up to protect your funds.
Overseas FX accounts are often targeted, so setting it up can significantly reduce the risk.
Q4. How does enabling 2FA change the way I log in?
In addition to your ID (email address) and password, you will need to enter the 6-digit code from your authentication app.
Q5. I can’t log in because the code from my authentication app doesn’t match.
Make sure that:
| Cause | solutuion |
|---|---|
| The time on my smartphone is out of sync | Change to “Automatic” and synchronize the time |
| Enter expired code | Enter a new 6-digit code |
| App registration error | Resetting is required (contact XM support) |
Q6. What if I lose or damage my smartphone?
If you have a backup: You can restore and log in.
If you don’t have a backup: Contact XM Support and use your ID to cancel.
👉 We recommend saving backup codes or using Authy.
Q7. What should I do if I change my smartphone?
Account transfer within the authentication app.
Authy makes it easy with cloud synchronization.
For Google Authenticator, use the “Account Transfer” function.
Q8. Can I use 2FA on multiple devices?
Yes, you can (Authy is recommended).
Google Authenticator is limited to one device.
Q9. What if I want to disable 2FA?
You can disable it on the 2FA settings screen on the member page.
If you can’t log in, contact XM Support to verify your identity.
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