You can register as a member at xmtrading and trade on MT, but when will the maintenance period for XM itself occur?I will explain how to deal with it. Since so many people have questions about the operating status of the system, this article will be about the times when XM’s scheduled maintenance will take place.
- XMtrading
- Types and Characteristics of XM Maintenance Window
- What you can and can’t do during XM maintenance
- XM Maintenance Schedule List
- Frequently Asked Questions About XM Maintenance
- ❓1. Can I place orders during maintenance?
- ❓2. When is maintenance performed?
- ❓3. Can I deposit or withdraw funds during maintenance?
- ❓4. What happens to swap points?
- ❓5. What happens to stop losses?
- ❓6. Can I view charts?
- ❓7. How does the EA (automated trading) work?
- ❓8. Will margin and balances change during maintenance?
- ❓9. What about during the New Year holidays?
- ❓10. How do I read important notices?
- Related
XMtrading
| Operating company | Tradexfin Limited Fintrade Limited |
| Head office location | Unit E, F28, Eden Plaza, Eden Island, Republic of Seychelles |
| Founding year | 2009 |
| Financial License | （FSA）SD010：Tradexfin Mauritius Financial Services Commission (FSC：)：Fintrade Limited Cyprus Securities and Exchange Commission (CySEC)：Trading Point of Financial Instruments Ltd |
| Language support | English、日本語、Malay、Thai |
| Platform | MetaTrader 4 (MT4)／MetaTrader 5 (MT5) |
| Service Countries | Over 190 countries |
| Number of users | Over 1 million accounts |
| Max Leverage | 1000x |
| Eligible products | Forex、Metal、Stocks、Equity Indices / Index CFD、Energy CFD、Commodities、Cryptocurrency |
Types and Characteristics of XM Maintenance Window
We’ve compiled a comprehensive list of the types and characteristics of maintenance windows that occur at XM (XMTrading) in a way that’s easy to understand, even for beginners. 👇 We’ll explain in detail as we provide services across a wide variety of financial products. Please contact support for details. Please note that you cannot enter into investment contracts tailored to your needs via a browser.
🔧 1. Regular Maintenance (Mainly on Weekends)
📌 Overview
XM regularly performs maintenance for system maintenance and server updates.
This is primarily performed outside of trading hours (on weekends).
🕑 Implementation Timing (Example)
Forex Currency Pairs: Saturday through Monday before trading opens (depending on time zone).
Precious Metals, Stock Indices, Energy CFDs, etc.: Often performed individually outside of trading hours.
Note: Implementation times vary slightly for each product, so it’s best to check official announcements.
✅ Features
Advance notice (official website and email)
MT4/MT5, member pages, deposits and withdrawals, and general trading will be unavailable during maintenance.
Regular maintenance generally does not have a significant impact.
🕒 2. Daily Maintenance (Swap Calculation Timing)
📌 Overview
Even during XM trading hours, maintenance may be performed for a few minutes to coincide with the New York close.
🕑 Approximate Times (Japan Time)
Winter Time: Approximately 6:50 AM – 7:05 AM
Summer Time: Approximately 5:50 AM – 6:05 AM
*These times often overlap with swap calculation times.
✅ Features
Brief outages may occur even during trading.
During these times, orders, settlements, and changes may be unavailable, and spreads may widen.
Trading to capitalize on immediate price movements increases risk.
🗓 3. Weekly and Product-Specific Maintenance
🔹 Weekly Maintenance for Cryptocurrency CFDs
Cryptocurrency CFDs (e.g., BTC/USD) are available for trading 24/7 on weekends, but are subject to scheduled weekly maintenance periods.
🕑 Example (Japan Time)
Saturday (Daylight Savings Time): Approximately 4:05 PM – 4:35 PM
Saturday (Winter Time): Approximately 5:05 PM – 5:35 PM
✅ Features
Trading of cryptocurrency stocks will be suspended for a certain period of time.
While stop-loss decisions generally do not occur during this time,
beware of sudden fluctuations after resumption.
🚨 4. Temporary/Emergency Maintenance
📌 Overview
If an XM system malfunction or unexpected issue occurs, temporary or emergency maintenance may be performed.
🔎 Features
Service may be suspended without prior notice.
This may last from a short period to several hours.
Trading, deposits, withdrawals, and logins may all be suspended.
Although this occurs less frequently, it may occur outside of weekend hours.
What you can and can’t do during XM maintenance
We’ll clearly explain what you can and can’t do during XM (XMTrading) maintenance, taking into account the type of maintenance.
❌ What you can’t do during maintenance
① New orders/settlements
Market orders
Limit/Stop orders
Closing existing positions
👉 Completely prohibited
② Changing/canceling orders
Stop Loss (SL)/Take Profit (TP) changes
Modifying/deleting limit/stop orders
👉 Cannot be changed during maintenance, even if already set
③ Executing automatic orders/stop orders
Stop Loss/TP/Trailing Stop
New EA (Automated Trading) orders/settlements
👉 May not be executed even if the price is reached
👉 Transactions may be processed at the rate after resumption
④ Deposit/Withdrawal Procedures
Credit Card
Bank Transfer
Cryptocurrency Deposit/Withdrawal
👉 Not possible due to the member page being down
⑤ Account Management Operations
Opening an Account
Changing Account Type
Changing Leverage
Creating an Additional Account
👉 Member page functions are generally unavailable
✅ What you can do during maintenance
① View charts (conditions apply)
If you are logged in to MT4/MT5
👉 Viewing and analyzing historical charts is possible
However,
Rate updates may stop
Display delays may occur
② Technical analysis and verification
Display indicators
Drawing horizontal and vertical lines
Verifying past market trends (for backtesting)
👉 Useful for preparing for trading
③ Prepare for trading after reopening
Create entry scenarios
Lot calculations
Consider stop-loss and take-profit points
④ Check the status of existing positions
Check whether or not you have an open position
Check lot size and opening price
Check margin status (display only)
※ Display may be suspended
XM Maintenance Schedule List
Here is a list of currently available XM maintenance schedules.
*Since not all schedules are officially published, we have compiled a list of commonly known maintenance schedules. 👇
🕐 ① Weekly Maintenance (General FX/CFDs)
🗓 Basic Regular Maintenance Schedule
FX Currency Pairs and Many CFD Products
Daylight Saving Time (Summer Time)
🕔 Saturday 5:50 AM – Monday 6:00 AM (Japan Time)
Winter Time (Standard Time)
🕕 Saturday 6:50 AM – Monday 7:00 AM (Japan Time)
👉 This time period is for maintenance (trading suspension)
*Charts will not function as maintenance starts and ends outside of trading hours.
🕒 ② Regular Cryptocurrency CFD Maintenance
Cryptocurrency CFDs (e.g., BTC/USD) are generally available for trading 24/7, but undergo maintenance once a week.
📍 Short Downtime on Saturdays
Summer Time: 4:05 PM – 4:35 PM Japan Time
Winter Time: 5:05 PM – 5:35 PM Japan Time
※ Trading is unavailable for approximately 30 minutes due to maintenance.
🗓 ③ Temporary/Additional Maintenance
When there is an official announcement (e.g., server updates for deposits and withdrawals):
🕘 Example) Server Time: 9:45 AM – 10:35 AM (GMT+3): Deposit and withdrawal pages will be temporarily unavailable (Announcement will be provided).
※ Temporary maintenance may occur at irregular intervals.
※ Please check the “Important Notices” on the official website and emails.
🗂 ④ Other (Short-Term/Localized Maintenance)
In some cases, even during trading hours, the following may occur:
Server communication updates
Member page maintenance
Brief platform outages
These may occur (with or without prior notice).
Frequently Asked Questions About XM Maintenance
Below are frequently asked questions (FAQs) about XM (XMTrading) maintenance and their answers. We’ve compiled them to help you resolve any trading queries you may have. 👇
❓1. Can I place orders during maintenance?
→ No.
During maintenance, all order entry, settlement, order modifications, and cancellations to the platform (MT4/MT5) will be suspended.
Stop Losses/Take Profits (SL/TP) and stop-loss orders may also be suspended.
- Execution may be at the rate after the restart.
❓2. When is maintenance performed?
→ There are both regular and irregular maintenance periods.
The main ones are:
Weekly (weekend) maintenance: Saturday to Monday morning (FX/many CFDs suspended)
Short-term maintenance for cryptocurrency CFDs: around 30 minutes on Saturdays (trading suspended)
Unscheduled maintenance: Occurs with or without prior notice
- Trading hours and maintenance times vary depending on summer/winter time.
❓3. Can I deposit or withdraw funds during maintenance?
→ In most cases, not.
Since the member page and trading platform will be down, deposits and withdrawals will also be unavailable.
- Depending on the type of maintenance, some systems may still function, but generally, it is not possible to perform these procedures.
❓4. What happens to swap points?
→ They will be calculated as usual.
Swap points are calculated at the New York close, so they are awarded and collected independently of maintenance.
However, if maintenance overlaps with that time, the display timing may be delayed.
❓5. What happens to stop losses?
→ They will be determined at the rate after trading resumes.
If the market suddenly changes during maintenance, the MT4/MT5 display will stop, but actual stop losses will be determined at the latest rate after trading resumes.
❓6. Can I view charts?
→ Charts may or may not be available.
During scheduled weekend maintenance → Charts often freeze or are temporarily unavailable.
Short-term maintenance → Historical data analysis is possible (real-time updates are suspended).
❓7. How does the EA (automated trading) work?
→ Orders will not be placed or settled during maintenance.
Even if the EA is running, the trading function itself is suspended, so position operations are disabled.
It will only function once conditions are met after resumption.
❓8. Will margin and balances change during maintenance?
→ Generally, they will not change.
Price movements, open positions, and margin maintenance rates will not be updated.
They will be recalculated based on actual rates after resumption.
❓9. What about during the New Year holidays?
→ A special schedule will be implemented.
XM’s trading hours and maintenance times will be different from normal during the New Year holidays. Please be sure to check the official trading hours and announcements.
❓10. How do I read important notices?
→ Check the “Announcements/News” section of the XM member page.
Maintenance and system update information is often officially announced in advance, so
be sure to check the “Important Announcements” after logging in.
コメント