We will explain the reviews, reputation, leverage, advantages and disadvantages of using the FX broker Exness. It is a very popular FX company in the world. It is a company that is active in not only foreign exchange but also virtual currency trading, and has a large number of users. We will introduce the safety and reliability of Exness as a company. Traders may also be concerned about whether or not they have a financial license.
- Exness Company information
- Exness Company Information
- Exness’s Security and Customer Management
- About Exness’ Features
- Exness Account Types and Comparison
- Exness Currency Pairs
- Exness Spreads
- Exness Swap Points
- Exness Trading Tools and System Requirements
- Exness Maximum Leverage and Loss Cuts
- Exness Prohibited Activities
- Exness Bonuses and Promotions
- Exness Support
- Exness Deposit and Withdrawal Methods
- Comparing Exness with Other Brokers
- Reviews and Reputation
- Open an account for free
Exness Company information
Exness is a world-famous FX brand founded in 2008 with a global reach. It is a multinational corporate group that has obtained official financial licenses from multiple countries, including European and overseas subsidiaries and affiliates. As of April 2022, it boasts a trading volume of over $2,105 trillion. The company is known for its narrow spreads and narrow maximum pips. The margin is not cut to 0%, making it an FX company with a lot of discretion. Some people try scalping trades with 10,000 yen because of the narrow spreads.
| Operating company | Exness Limited |
| Registration number | 8423606-1 |
| country of registration | Republic of Seychelles |
| company address | 9A CT House, 2nd floor, Providence, Mahe, Seychelles |
| Established | 2008 |
| number of employees | 1054 |
| URL | Home Page |
| telephone number | (+248) 4346767 |
| email address | support@exness.com |
| financial license | Seychelles Monetary Authority |
Exness Company Information
Below is basic company information and an overview of the overseas FX broker Exness. Are you confident in using their financial services? Are they a good value? Check out their official website to make your decision. They offer guarantees and are highly rated by both individuals and corporations, so we recommend them. You trade with them by depositing funds from financial institutions.
📌 About Exness
Exness is a global online FX and CFD broker established in 2008. It operates globally as a multi-asset broker, providing access to multiple financial products (foreign exchange, stock indices, commodities, cryptocurrencies, etc.).
Established: 2008
Main Business: Foreign exchange (FX) and CFD trading platform provision
Customer Number/Trading Size: Used by numerous traders worldwide (hundreds of thousands to millions of active traders)
Tradable Products: A wide range of products, including FX currency pairs, stock indices, commodities, and cryptocurrency CFDs
🌍 Headquarters/Locations (Global Expansion)
Exness is not a single legal entity; rather, it operates through multiple jurisdictions and affiliates, with offices around the world and licenses in each region.
🏢 Main Locations
Headquarters (Central Management):
Limassol, Cyprus — This location is often considered the hub for the European region and is also listed as the headquarters address.
Major Regional Offices/Registered Locations (Affiliates)
Seychelles (Exness (SC) Ltd) — Registered and licensed as a trading entity primarily for international clients.
Curaçao (Exness B.V.) — Registered as a corporation in the Caribbean.
British Virgin Islands (Exness (VG) Ltd) — Holds an investment business license.
Affiliates are also regulated and registered in various parts of Africa, including South Africa and Kenya.
(Note: Service areas and legal entities vary by region.)
📊 Company Size and Track Record
Exness is said to have hundreds of thousands to over one million active traders worldwide, making it one of the largest brokers in the international FX industry.
With extremely large monthly trading volume and scale, it provides a trading environment accessible to many traders.
Exness’s Security and Customer Management
Below, we’ve summarized key points regarding the “security” and customer fund/account management of Exness, a well-known overseas FX broker, based on regulatory systems and actual user feedback (including benefits and points to note).
✅ 1. Regulation and Supervision (Basic Security Framework)
Exness holds financial licenses in multiple countries and regions, and operates as a separate legal entity in each region.
UK FCA (Financial Conduct Authority) – Strict UK regulatory body
Cyprus CySEC (Cyprus Securities & Exchange Commission) – Supervision based on EU standards
South Africa FSCA (Financial Sector Conduct Authority)
Seychelles FSA (Financial Services Authority) and others – Offshore regulations, etc.
Key Points
FCA and CySEC are highly trusted “Tier 1 regulators” in Europe and the UK, providing high levels of capital protection and transparency.
However, because they are not registered with the Japanese Financial Services Agency (FSA), they are not subject to domestic law (as an overseas FX broker).
In some regions, services are provided under offshore regulatory regimes, which may reduce protections.
✅ 2. Client Fund Management (Segregation and Protection)
Exness’s fund management system (important security points) is as follows:
✔ Segregated Accounts
Client funds are managed completely separate from the company’s operating funds.
→ This system prevents client funds from being commingled even in the event of a broker’s bankruptcy.
✔ Negative Balance Protection
If losses exceed the account balance due to market fluctuations, etc., a system has been introduced to prevent claims for the shortfall (applicable conditions vary by regulatory region).
✔ Some Compensation Schemes
Regulated accounts, such as those regulated by the FCA/CySEC, may be eligible for investor compensation schemes up to a certain amount (e.g., FSCS up to £85,000, ICF up to €20,000 (subject to region and conditions)).
✔ External Audits & Security
Regular audits are conducted by an international accounting firm, and data protection measures include SSL encryption and two-factor authentication (2FA).
⚠ Precautions & Risks (Reviews & Experiences)
User feedback online has also revealed the following points of caution and issues (which should be treated as individual cases, but are useful for risk assessment).
⚠ Customer Support & Account Restrictions
Complaints about sudden account freezes and inability to close positions.
There have also been claims of withdrawals being unavailable or restricted under certain conditions.
While these are not necessarily violations of regulations, support responses and understanding of the terms of use can have a significant impact on results.
📌 3. Summary: Security and Management
✅ Strengths
Regulated operations with numerous financial licenses.
Standard fund protection measures, including segregated funds management and negative balance protection.
High-level data security and audit system in place.
⚠ Points to Note
The strictness of regulations varies by location and account type.
There are also reviews reporting actual problems (related to withdrawals and support), so it’s important to understand how to use the service and the terms and conditions.
As it is not registered with the Japanese Financial Services Agency, Japan’s investment protection system does not apply.
About Exness’ Features
The overseas FX broker Exness offers several advantages and differences from other brokers, making it popular with a wide range of traders, from beginners to professional traders. We’ve summarized them below.
Flexible Account Types and Trading Conditions
Exness offers multiple account types to suit traders’ experience and capital needs.
| 口座タイプ | 特徴 |
|---|---|
| Standard（スタンダード） | 最低入金額が低く、初心者向け。スプレッドはやや広め。 |
| Pro / Raw Spread（プロ/ロースプレッド） | スプレッドが狭く、手数料が別途発生するタイプ。中級者〜上級者向け。 |
| Zero / Infinity | ほぼゼロスプレッドを実現する口座。大口トレーダーやスキャルピング向け。 |
| クリプト口座 | ビットコインやイーサリアムなどの暗号資産をCFD取引可能。 |
💡 Points
Spreads, fees, and tradable products vary depending on the account type, so you can choose the one that best suits your trading style.
Opening an account is free and can be completed online, and you can start using it in as little as a few minutes.
Spreads and Fees
Standard Account: Spreads are around 0.3-1.5 pips
Pro Account: Spreads from 0.0 pips (fees apply)
Zero Account: Spreads are 0.0 pips for major currency pairs, but trading fees are around $3.50 per lot.
💡 Points
Compared to other companies, Exness offers many low-spread accounts, making it ideal for short-term trading and scalping.
Leverage Flexibility
Exness stands out by offering unlimited maximum leverage (depending on region and regulatory requirements).
Under EU and UK regulations, leverage is limited to a maximum of 30x, but offshore accounts allow leverage of over 5000x.
Since large trades can be made with small capital, careful risk management is important.
💡 Points
High leverage increases profit potential, but also increases the risk of loss, making capital management essential.
Trading Platform
Provides MetaTrader 4 (MT4) / MetaTrader 5 (MT5)
Available on the web, PC, and mobile app (iOS/Android)
Supports automated trading (EAs) and analytical tools
💡 Points
MT4/MT5 is a global standard platform, offering a wide range of tools and EAs for greater flexibility.
Convenient Deposits and Withdrawals
Supports a variety of deposit and withdrawal methods, including major currencies, electronic wallets, domestic bank transfers, and credit cards.
Withdrawal fees are often free.
Withdrawals are processed in as little as a few minutes to a few hours (depending on account type and region).
💡 Points
Their speed in deposits and withdrawals is often rated among the best among overseas FX brokers.
Security and Fund Management
Customer funds are completely segregated from company funds.
Negative Balance Protection (NBP) available.
Acquired numerous financial licenses (Seychelles FSA, Curacao CBCS, British Virgin Islands FSC, etc.).
Enhanced security with SSL encryption and two-factor authentication (2FA).
💡 Points
Protection varies depending on regulatory region and account type, so it’s important to check before opening.
Tradable Products
Product Details: FX, Currency Pairs, Over 50 Stock Indices (Major, Minor, and Exotic), Major Commodities (US, European, and Asian), Gold, Silver, Crude Oil, and Other Cryptocurrencies. CFDs on BTC, ETH, and XRP are available. Individual stock CFDs are also available (regional restrictions apply).
💡 Points
Trading a wide range of currencies, including stocks, indices, and cryptocurrencies, can be used to diversify your portfolio.
Trader Support
Multilingual Support (Japanese Available)
Chat, Email, and Phone Support
Educational Content, Analysis Reports, Trading Signals, and More
💡 Points
A learning environment is provided for beginners to easily learn and trade.
Exness Account Types and Comparison
Exness offers multiple account types for a wide range of traders, from beginners to advanced traders. They are primarily divided into Standard and Professional account types, each with different spreads, fees, and margin requirements, allowing you to choose based on your trading style and cost priorities (spread/fees).
🔹 Standard (for beginners and professional traders)
| 口座名 | 特徴 | スプレッド | 手数料 |
|---|---|---|---|
| Standard Cent | 少額＆低リスクで練習向け（セント口座） | 約 0.3 pips〜 | なし |
| Standard | 最も一般的な口座タイプ | 約 0.2 pips〜 | なし |
➡︎ Beginners can start trading at a relatively low cost. The cost structure is centered around spreads, and there are no commissions.
🔹 Professional (for advanced and cost-conscious traders)
| 口座名 | 特徴 | スプレッド | 手数料 |
|---|---|---|---|
| Pro | 手数料なしで比較的タイトなスプレッド | 約 0.1 pips〜 | なし |
| Zero | 主要ペアでほぼ 0.0 pips スプレッド | 0.0 pips〜 | 約 $0.05〜/lot（片道） |
| Raw Spread | インターバンクに近い 最小スプレッド | 0.0 pips〜 | 約 $3.50/lot（片道） |
➡︎ Professional accounts offer models with extremely low spreads but separate commissions (Zero/Raw), as well as Pro, which offers relatively narrow spreads and no commissions.
📌 Standard Account
Advantages: Low minimum deposit, making it easy for beginners to get started.
Disadvantages: Slightly wider spreads.
👉 Suitable for beginners who want to learn FX trading or trade infrequently.
📌 Pro Account
Advantages: Narrower spreads than standard, with no commissions.
Cons: Deposit amounts can be somewhat high.
👉 Ideal for intermediate to advanced traders looking to reduce spread costs.
📌 Zero Account
Advantages: 0.0 pip spreads available on major currency pairs.
Disadvantages: Fees are charged for each trade.
👉 Suitable for traders who prioritize short-term trading, scalping, and precise entry.
📌 Raw Spread Account
Advantages: Close to interbank prices, consistently low spreads.
Disadvantages: Fees are slightly higher than other accounts.
👉 Advantageous conditions for high-frequency, high-volume traders and automated trading (EA) traders.
📍 Cost Structure
Recommended Account Types: Standard (Wide), No, Beginners/General Traders: Pro (Relatively Narrow), No, Cost-Conscious Intermediates: Zero (Very Narrow), Yes, Short-Term/Precision Trading: Raw Spread (Very Low), Yes, Large/High-Frequency Trading
🧠 How to Choose
Beginners: Standard (Start with a simple trading cost structure)
Cost-conscious: Pro or Zero (For short-term trading and day trading)
High-Frequency/EA Users: Raw Spread (Low Spread + Clear Fee Management)
Exness Currency Pairs
Exness offers a wide variety of CFDs, primarily FX currency pairs. While the offerings vary slightly depending on your account type and platform (MT4/MT5), the basic categories of instruments are listed below.
📊 1. Foreign Exchange (FX Currency Pairs)
Major Currencies: USD/JPY, EUR/USD, GBP/USD, etc.
Minor Currencies: EUR/JPY, AUD/JPY, CAD/CHF, etc.
Exotic Pairs: USD/THB (US Dollar/Thai Baht), USD/RUB (US Dollar/Russian Ruble), etc.
Exness offers over 90-100 currency pairs, covering a wide range of major and exotic pairs.
📈 2. Stock Index CFDs (Indices)
Access major stock indices from around the world. For example:
US500 (S&P 500)
USTEC (NASDAQ 100)
US30 (Dow Jones Industrial Average)
JP225 (Nikkei 225)
DE30 (DAX 30/Germany)
UK100 (FTSE 100)
Many index CFDs are available for swap-free trading, and some are available for 24-hour trading.
🏢 3. Individual Stock CFDs
Available are CFDs linked to the stock prices of popular global companies (e.g., Apple, Amazon, Tesla, Google, etc.)
Stock CFDs primarily focus on US market stocks, with multiple industry sectors to choose from.
Note: Stock CFDs are not physical stocks but CFDs (contract for difference).
🪙 4. Cryptocurrency (Crypto Asset) CFDs
24-hour trading is also available for cryptocurrency valuations. For example:
Bitcoin (BTC)
Ethereum (ETH)
Other altcoins (e.g., Solana, Uniswap, etc.)
It is said that over 30 cryptocurrency CFDs are offered in total, covering the cryptocurrency market along with FX and stock indices.
🛢 5. Commodities (Commodity CFDs)
Precious metals and energy products are also traded:
Precious metals: Gold, Silver, Platinum, etc.
Energy: Crude oil, Natural gas, etc.
CFDs allow you to trade to capitalize on price differences.
Exness Spreads
Exness spreads are an important factor in trading costs and vary significantly depending on the account type. We’ve summarized them below for easy reference.
📌 Spreads for Major Currency Pairs (e.g., EUR/USD)
| 口座タイプ | スプレッド（EUR/USD） | 手数料 |
|---|---|---|
| Standard Cent | 約 0.3 pips〜 | なし |
| Standard | 約 0.2 pips〜 | なし |
| Pro | 約 0.1 pips〜 | なし |
| Raw Spread | 0.0 pips〜 | 最大 ~$3.50/ロット（片道） |
| Zero | 0.0 pips〜 | 約 ~$0.05〜/ロット（片道） |
⭐ Standard (Standard / Standard Cent)
Cost structure centered on spreads
For beginners and professional traders
Simple trading with no commissions
👉 Costs are somewhat higher, but overall ease of use is an attractive feature.
🚀 Pro Account
Slightly narrower spreads and lower trading costs
No commissions
👉 Suitable for intermediate to advanced traders engaged in day and swing trading.
🏁 Raw Spread Account
Ultra-tight spreads (starting at 0.0)
However, a fixed commission (approximately $3.50/lot) is charged.
👉 Designed for those seeking cost-effective scalping and high-volume trading.
⚡ Zero Account
Achieve 0.0 pips on select instruments (especially major currency pairs).
Low commissions (varies by account).
👉 Designed for automated trading and high-frequency trading, where price accuracy is crucial.
🧠 Spread Dynamics
During periods of high market liquidity (overlap with European and US markets): Spreads tend to narrow.
During news announcements and periods of low liquidity (early mornings and the start of the week): Spreads may temporarily widen.
👉 This widening is common across all brokers.
Exness Swap Points
We’ll explain Exness swap points (interest rate adjustments), including how they work, when they’re earned, and important points to note.
📌 1. What are swap points?
FX swap points are interest rate adjustments incurred when carrying over a foreign exchange position to the next day.
Selling a low-interest currency (short)
Buying a high-interest currency (long)
When holding currency pairs with an interest rate differential, such as those listed above, you may receive the interest differential, or you may have to pay it (e.g., selling a high-interest currency).
📅 2. When Swaps Occur
Swaps generally occur once a day at rollover.
In Exness’ server time system,
→ Winter Time: GMT+0 22:00 → Around 7:00 Japan Time
→ Summer Time: GMT+0 21:00 → Around 6:00 Japan Time
🔁 3. Triple Swap
During the Wednesday rollover, Saturday and Sunday swaps are also adjusted, resulting in a three-day swap (triple).
→ This is to accommodate the weekend market closures.
⚠ 4. Examples of No Swaps: Swap-Free
In Exness, some currency pairs can be traded swap-free (0 swap).
For example:
Certain currency pairs (especially major currency pairs)
Some minor currencies and commodities (e.g., US oil)
Stock index CFDs and other products
May be eligible for swap-free trading.
In addition, in Islamic countries, an Islamic account (swap-free) may be automatically applied.
📉 5. Swap Calculation
Swap is calculated as of the closing price on the day the position is carried over and is calculated using the following basic formula: Swap = Lots × Contract Size × Swap Rate ÷ 365
(Example: If the swap is positive for a USD/JPY long position, the interest differential will be credited daily.)
- Actual figures may vary depending on exchange rates and policy interest rates.
📊 6. Receipt/Payment Examples
Positive swap for a long position → Added to account
Negative swap for a short position → Deducted from account
- The buy/sell swap direction varies depending on the currency pair.
Exness Trading Tools and System Requirements
We’ve put together a clear summary of Exness’ trading tools and system requirements, including the available platforms, key features, and supported operating systems and environment requirements.
📊 1. Available Trading Platforms
⭐ MetaTrader 4 (MT4)
The world’s most popular FX trading platform.
Supports automated trading (EA), a wide range of technical indicators, and custom indicators.
Used by beginners and advanced traders alike.
⭐ MetaTrader 5 (MT5)
The next-generation version of MT4, offering more advanced analytical capabilities and multi-asset support.
Includes more timeframes, technical indicators, and order types, as well as enhanced EA performance.
Supports a wide range of asset classes, including stock CFDs, commodities, and cryptocurrencies.
🌐 WebTerminal (Browser Version)
Trade directly from your browser without installation.
Compatible with MT4/MT5 accounts.
Please note that some features, such as automated trading (EA) and simultaneous multi-chart display, may not be available.
📱 Mobile App (Exness / MT4 / MT5)
Trading and capital management on the go with the dedicated app for iOS and Android.
Features push notifications, one-click ordering, and chart analysis.
📈 2. Exness’s Proprietary App, “Exness Trade”
This official app from Exness allows you to manage your account, deposits, withdrawals, and trades all in one place.
Manage your account from your MT5-based trading function and Personal Area (PA).
Integrated economic news, charts, and analytical tools are also included.
🧠 3. Analysis Tools and Supporting Features
In addition to the trading platform, Exness offers analytical tools and market data features.
Check important economic events with the economic calendar.
Support strategy development with signal and analytical features such as Trading Central.
🖥️ 4. System Environment (Supported OS & Requirements)
✅ PC (Desktop)
Windows: Windows 7 or later (Windows 10/11 recommended)
macOS: macOS 10.12 or later (MT4/MT5 compatible)
2GB or more of RAM is recommended, with 4GB or more recommended for smoother operation.
📱 Mobile
Android: Version 5.0 or later (MT5 compatible), 4.0 or later (MT4 compatible).
iOS: iOS 11.0 or later (MT5 compatible), 9.0 or later (MT4 compatible).
🌐 Web Terminal
Compatible with modern web browsers (Chrome, Firefox, Safari, Edge, etc.).
A stable internet connection is required (5 Mbps or higher recommended).
📌 5. Server Connection/VPS Usage
Exness also offers VPS (Virtual Private Server) services, allowing you to run MT4/MT5 reliably.
Up to five MT4/MT5 platforms can be run on a VPS per account.
Exness Maximum Leverage and Loss Cuts
This article summarizes Exness’s maximum leverage and loss cut (forced liquidation) rules in an easy-to-understand manner, even for beginners.
Maximum Leverage
🔹 Basic Overview
Exness’s maximum leverage varies depending on account type and regulatory region.
Generally, its key feature is its unlimited leverage.
🔹 Guide
Account Type Maximum Leverage Standard / Standard Cent: Unlimited to approximately 2000x (depending on capital); Pro / Zero / Raw Spread: Unlimited to approximately 2000x (for small capital); Regulated Accounts (Europe/UK, etc.): Up to 30x (ESMA compliant)
💡 Key Points
Leverage may be automatically limited as your account balance increases.
High leverage allows you to take large positions with a small amount of capital, but caution is required as it also increases the risk of loss.
Loss Cut (Forced Liquidation) Level
Loss cut is a mechanism that forcibly closes a position when the margin maintenance ratio falls below a certain level.
🔹 Exness Loss Cut Level
Account Type: Loss Cut Level. All accounts: Automatic liquidation (loss cut) occurs when the margin maintenance ratio falls below 30%. For some MT4/MT5 products: Margin maintenance ratio may fluctuate between 5% and 30%.
💡 Key Points
When the margin maintenance ratio falls below 30%, the system automatically closes positions to prevent negative balances.
When trading with high leverage, the margin before a loss cut is small, making capital management extremely important.
The Relationship Between Leverage and Stop Losses
The higher the leverage, the lower the margin maintenance rate even with small price fluctuations.
For example, if you hold a position with 1000x leverage, a 1% backlash could wipe out your margin.
Trading with low leverage increases your margin margin and allows for more stable trading.
Is additional margin (margin call) required before a stop loss?
Exness does not require additional margin (margin call).
Negative Balance Protection (NBP) ensures that your account balance will never go negative.
This protects you from the risk of losing more than your capital.
Exness Prohibited Activities
Exness tends to have fewer prohibited activities and trading restrictions than other overseas FX brokers. However, there are still some activities that are clearly prohibited or that violate the rules. Violating these may result in penalties such as account freezing, account suspension, and withdrawal denial.
🔹 Market manipulation
Insider trading
Price manipulation (spoofing, front-running, etc.)
Market manipulation such as pump-and-dump
Unfair market advantage (using fraudulent algorithms, etc.)
→ These activities are prohibited as they undermine a fair trading environment.
🔹 Fraudulent and fraudulent activities
Providing false or false information (account balance, trading status, etc.)
Misuse of illegal or inside information
Use of illegal activities such as money laundering and terrorist financing
→ Violation of laws, regulations, and terms of service will result in account suspension and legal action.
🔹 Abuse of the Service
Unauthorized duplication, distribution, or analysis of service content (scraping, reverse engineering, etc.)
Using access methods that interfere with or overload infrastructure
→ Infringement of the service using automated technology is also prohibited.
🔹 Unauthorized Account Use
Using accounts under someone else’s name
Account sharing/lending
Unauthorized creation of multiple accounts
In addition, violations of the Terms of Service, fraud prevention of suspicious transactions, and suspicious account activity are also monitored.
📌 How are arbitrage and hedging handled?
Exness officially recognizes that common trading methods such as hedging, arbitrage, and scalping, which are often prohibited by other overseas FX brokers, are permitted.
Hedging (opposite positions in the same direction for the same currency pair) is not explicitly prohibited.
The FAQ clearly states that arbitrage is not prohibited within Exness.
Therefore, it is considered relatively rare for a strategy or methodology itself to constitute a prohibited trading activity at Exness.
📌 Examples of Prohibited Activities (Cases Where You Should Not Do This)
Category Specific Examples Impact/Reasons Manipulation Price manipulation, insider trading Undermining a fair trading environment Fraud/falsification Providing false information, false trading Violation of laws and regulations/loss of trust Account fraud Multiple accounts, violation of agency trading terms and conditions, evasion of monitoring Platform abuse Copying of services, scraping Negative impact on service stability
All of these are clearly prohibited in the Exness Terms and Conditions, and severe action will be taken in the event of violation.
📌 Penalties
Exness’ Terms and Conditions stipulate the following measures for violating prohibited activities:
Account suspension/freezing
Account deletion/permanent suspension
Profits/balance confiscation/withdrawal refusal
Legal action (if necessary)
It also clearly states that once suspended for prohibited activities, there are cases where resumption is not possible.
📌 Acceptable Trading Methods
Exness is relatively tolerant of trading methods, and the following types of trading are generally permitted (unless they violate the terms of service):
Automated trading (EA/robot trading)
Hedging
Scalping/Short-term trading
Arbitrage trading (within the same broker)
Trading during economic indicator releases
However, fraudulent or manipulative use of these methods may violate prohibited practices, so be sure to check the trading terms and conditions.
Exness Bonuses and Promotions
Exness’s bonus and promotional offerings differ significantly from those of other overseas FX brokers. To put it simply, Exness does not officially offer standard bonuses or promotions.
❌ No official bonuses.
No account opening bonus (no deposit required).
No first-time deposit bonus.
No deposit match bonus (e.g., 100% bonus).
No regular cashback campaigns.
→ Exness does not offer “bonuses or promotions for new users” as a general rule.
This is clearly stated in the official description. Exness prioritizes the quality of its trading environment (low spreads, fast execution, and flexible leverage) and does not adopt short-term bonus strategies.
✔ Exness Rewards (Loyalty Program)
Exness offers a reward system called Exness Rewards to select users, based on trading activity.
Depending on your trading volume and status, we may offer benefits other than bonuses, such as:
✔ Priority support
✔ Dedicated manager and market analysis
✔ Other exclusive benefits
However, these programs are not available to all users; they are only offered to select clients.
🧠 Past Promotions (Historically)
Although not currently officially implemented, the following promotions have been held irregularly in the past:
Past Cashback Campaigns (Limited Time Offer)
Special Incentive Events for High-Volume Traders
(However, these are no longer held regularly and should be used as historical examples only.)
Exness Support
We’ve put together an easy-to-understand summary of Exness’s customer service structure based on official information.
📞 1. Basic Support System
🌐 Multilingual Support & 24-Hour Support
Exness offers multilingual support for traders worldwide.
Support is available in over 14-15 languages (English, Chinese, Thai, Vietnamese, Arabic, Hindi, etc.)
Available 24 hours a day, 5-7 days a week (major languages)
👉 Multilingual support means you can contact us in languages other than Japanese. Support response times may vary slightly depending on the language and region.
💬 2. Contact Methods
Exness offers multiple contact methods:
📩 Email Support
You can contact the official support email address.
This is ideal for detailed questions or cases with attached documents.
Responses are usually received within 24 hours.
💬 Live Chat
Chat in real time via the website or your personal area.
Excellent for immediate responses and short questions.
☎ Phone Support
You can speak directly to support using international and regional phone numbers.
This is a conversational way to communicate your issues smoothly.
🎫 Support Hub (Tickets)
You can access the Support Hub from your Personal Area and create a ticket for each issue.
Tickets are categorized by topics such as trading, VPS, deposits and withdrawals, and account management.
🧠 3. Self-Help and Information Tools
📚 Help Center
A wide range of official FAQs and guide articles are available, allowing you to search for solutions on your own.
The Help Center covers a wide range of topics, from platform usage to deposits and withdrawals and authentication methods.
🇯🇵 4. Japanese Support
We also have a Japanese support desk, which can assist you with the following (unofficial summary):
✔ Live chat (weekdays 8:00 AM – 12:00 AM Japan Time)
✔ Email (24/7, responses within one business day)
✔ Phone support (weekdays 8:00 AM – 12:00 AM)
✔ Access to Japanese FAQ and Help Center articles
*Please confirm actual response times and availability with the official support desk.
🧩 5. What to Expect in Actual Support
Exness support can assist you with the following:
✔ Account opening, login, and identity verification inquiries
✔ Questions about the trading platform (MT4/MT5/Exness Trade)
✔ Deposit/withdrawal methods and processing status
✔ Order and trading history support, error troubleshooting
✔ VPS, API, and tool integration inquiries
✔ Technical troubleshooting
(*Please prepare the necessary information in advance: account number, screenshots, etc.)
Exness Deposit and Withdrawal Methods
We’ve put together a clear summary of Exness’s deposit and withdrawal methods, including the main options, fees, processing times, and important points to note. *Available methods vary depending on your account’s registered region and the completion status of identity verification, so it’s important to check the actual options in your Personal Area.
💰 Deposit Methods (Adding Funds to Your Trading Account)
Main Methods
Domestic Bank Transfer
Deposit funds directly into your account via bank transfer.
Multiple currencies, including JPY (Japanese Yen), are supported.
Deposit Time: Typically a few minutes to several business days (depending on bank processing time).
Fees: Free from Exness (bank fees may apply).
Credit/Debit Card (e.g., JCB)
Typically immediate.
Fees: Free from Exness.
*Card payments are only accepted in your own name. Third-party cards are not accepted.
Online Wallets (e.g., bitwallet)
Deposits are accepted from bitwallet and other cryptocurrencies.
Deposits: Usually instant or within a few hours.
Fee: Free on the Exness side.
Cryptocurrency (Crypto Assets)
Deposits are accepted in BTC, USDT, USDC, TRX, etc.
Deposits: Instant or up to a few hours depending on blockchain processing.
Fee: Free on the Exness side (mining fees are borne by the sender).
💸 Withdrawal Methods (Withdraw Funds from Trading Account)
Withdrawals are available via multiple methods, generally 24/7 (processing time varies depending on the method).
- Domestic Bank Transfer
Trading Account → Transfer funds to a domestic bank account in your name.
Deposit Time: Approximately 1-3 business days (depending on bank processing).
Fee: Free on the Exness side.
Note: The account name must match the name registered with Exness.
- Credit/Debit Card
Withdrawals will be made as a refund to the card used for deposit.
Posting time: 1-14 business days (maximum 30 days).
Profits cannot be withdrawn via card. → Please select another withdrawal method for the remaining amount.
Withdrawals are limited to the cumulative deposit amount.
- Online Wallet (e.g., bitwallet)
Withdraw directly to bitwallet, etc.
Posting time: Instant to several hours.
Fees: Free on the Exness side.
Profits can also be withdrawn.
- STICPAY
Withdrawals can also be made to a STICPAY account (multi-currency supported).
Posting time: Almost instant to several hours.
Profits can also be withdrawn, no fees.
- Cryptocurrency (Crypto Assets)
Transfer to wallets such as BTC, USDT, USDC, and TRX.
Deposit Time: Up to 72 hours (depending on blockchain processing).
Fees: Free for Exness (additional blockchain fees may apply).
📌 Withdrawal Rules and Notes
✅ KYC (Know Your Customer) must be completed.
You must submit and approve identity verification documents in your Personal Area before withdrawing.
✅ Withdrawals to third-party accounts are not permitted.
Payments and withdrawals must be made using the same payment method and account name as your Exness account.
✅ First-in-First-Out Method (Priority Withdrawal Rules)
Withdrawals are made in a set order for each deposit method. Credit card amounts are refunded first (up to the amount deposited), followed by profits via other methods.
✅ Withdrawals in the same currency as the deposit are recommended.
To avoid the hassle of currency conversions, it is best to deposit and withdraw in the same currency whenever possible (specify this in your PA).
⏱️ Approximate Processing Times
Method: Bank Transfer: 1-3 business days; Credit/Debit: 1-14 business days; Online Wallet: Instant to several hours; Crypto Assets: Several minutes to up to 72 hours
*Actual arrival time may vary depending on the bank and blockchain environment.
Comparing Exness with Other Brokers
Below is a summary of the key differences and features of the global FX broker Exness compared to other brokers, particularly the well-known “XM Trading.” This article focuses on the key points often compared when choosing an overseas FX broker.
📊 Basic Comparison of Exness and Other Brokers (Especially XM)
| 比較項目 | Exness | XM Trading |
|---|---|---|
| 最大レバレッジ | 最大 無制限（条件付き）※高い資金効率重視 | 最大 1:1000（レバレッジ制限あり） |
| スプレッド | 非常に狭い（Raw/Zero で 0.0pips〜） | 比較的広め（Ultra Low でも 0.6pips〜） |
| 口座タイプ | 多彩（Standard, Cent, Pro, Raw, Zero など） | シンプル（Micro, Standard, Ultra Low, Zero など） |
| 最低入金額 | 極めて低い（$0〜~$10程度） | 比較的低い（$5〜） |
| ボーナス/キャンペーン | 公式のボーナスは基本なし（取引条件重視） | 口座開設ボーナス・入金ボーナスあり |
| 入出金利便性 | 即時入出金・高い利便性（仮想通貨等も対応） | 多様な方法対応も処理に時間がかかる場合あり |
| 教育コンテンツ | 基本的なサポートあり | 充実した教育リソース多数（ウェビナー等） |
| サポート体制 | 24時間サポートなど柔軟対応 | 24/5 サポート中心（言語対応あり） |
| 初心者向き度 | ○（条件・ツール次第） | ◎（ボーナス・教育ありで初心者向け） |
| 中・上級者向き度 | ◎（高レバレッジ・低コスト条件） | ○（安定性・サポート重視） |
🔹 1. Leverage Flexibility
📌 Exness Advantages
Unlimited leverage is available if certain conditions are met (for advanced traders who prioritize advanced trading conditions).
Provides an environment where even small amounts of capital can be used to take high positions.
📌 XM Features
A maximum of 1:1000 is high compared to other overseas FX platforms.
However, restrictions become stricter as your balance increases.
🔹 2. Trading Costs (Spreads and Fees)
📌 Exness
Raw/Zero accounts offer extremely tight spreads starting from 0.0 pips.
Suitable for scalpers and high-frequency traders who want to minimize costs.
📌 XM
Spreads are somewhat wider, making them easier for beginners to use, but the minimums tend to be higher than Exness.
🔹 3. Account Types and How to Choose Them
📌 Exness
Multiple account types are available, catering to a wide range of traders from beginners to professionals.
Start with a small amount, such as a Cent account.
📌 XM
Account types are simple. Designed for beginners, with an emphasis on education and support.
🔹 4. Bonuses and Campaigns
📌 Exness
Official bonuses are generally not offered.
→ Focus on good trading conditions.
📌 XM
Promotions such as account opening bonuses and deposit bonuses are available.
→ Benefits: Beginners can get started with less risk.
🔹 5. Deposits and Withdrawals/Support
📌 Exness
Features instant deposits and withdrawals, and accepts a wide range of payment methods (banks, cards, wallets, and cryptocurrencies).
📌 XM
Offers a variety of deposit and withdrawal methods. Processing times tend to be longer than Exness.
📌 Support
Exness offers 24-hour support and a wide range of language options.
XM also offers Japanese support, but some comparisons suggest that Exness’s response times and system are slightly better.
Reviews and Reputation
Exness’ reviews (user opinions) on public review sites and social media (such as Reddit) contain both positive and negative reviews. We’ve summarized them below.
👍 Positive Reviews
⭐ High Overall Rating
The average rating on major review sites is 4.8/5, a very high score (based on tens of thousands of reviews).
→ This rating indicates that many users are satisfied with the platform, support, and trading conditions.
📈 Main Positive Points
✔ Trading Conditions and Fees
Many users comment that the spreads are narrower than those of other companies, resulting in low trading costs.
✔ Ease of Use of the Platform
Reviews state that the website and app are intuitive, easy to use, and smooth to operate.
✔ Fast Deposit and Withdrawal Processing
Many users comment that deposits and withdrawals are processed relatively quickly.
✔ Support
Some users have commented that customer support was friendly, prompt, and courteous.
👎 Negative Reviews and Critical Opinions
On the other hand, there are also critical reviews and complaints posted on review sites and social media.
❌ Withdrawal and Support-Related Complaints
Several users have posted complaints about withdrawals not proceeding as requested, and about support being slow to respond or lacking appropriate answers.
❌ Trade Execution and System Glitches
Some users have reported issues such as “**Execution delays” and “Positions could not be closed.”
❌ Concerns about Transparency and Reliability
In the worst cases, users have reported strong criticisms such as “Withdrawals were rejected” and “Account restrictions,” as well as posts questioning whether the service is a scam.
Actual Criticisms
“My deposit wasn’t reflected, and the response was slow.”
“There were problems with the trading system, resulting in losses.”
“Support only gave perfunctory answers, and the service never resolved the issue.”
Open an account for free
You can open an account with Exness for free. Although there are no bonuses, the spread is very narrow, making it very suitable for scalping trades, so it can be said that it is a highly recommended FX company for all traders.
🆓 1. Opening an Account is Free
✅ There are no fees for opening a trading account.
Exness does not charge any account creation, maintenance, or account opening fees.
🧾 2. Account Opening Process (Basic Steps)
➤ Step 1: Register a Personal Area
Country/Region of Residence
Email Address
Password
Enter your password to create a “Personal Area (membership page).”
➤ Step 2: Profile Verification (Identity Verification)
To fund and trade your account, you must submit the following documents (for legal and AML purposes):
Valid ID (passport, driver’s license, etc.)
Proof of current address (utility bill, etc.)
※ If verification is not completed, deposit and withdrawal amounts will be limited.
➤ Step 3: Select Account Type (Free)
After verifying your identity, you can open an account by selecting the following:
✔ Trading Platform (MT4/MT5)
✔ Account Type (Standard, Pro, Zero, Raw, etc.)
✔ Base Currency and Leverage Settings
✔ Account Password
This entire process is also free of charge.
🎯 3. Estimated Opening Time
Creating a Personal Area → Approximately a few minutes to 5 minutes
Identity Verification → Depending on the documents submitted, it usually takes a few minutes to a few hours, or up to several days (weekdays).
📌 4. Important Notes
💡 Profile Verification Required
If you do not complete identity verification, your deposit, trading, and withdrawal amounts will be restricted.
💡 18 Years of Age or Older
You must be 18 years of age or older to open an account.
💡 Opening an account is not available in some countries and regions.
Opening an account may not be possible if you live in an area that is not covered by the account verification system, such as the United States, Canada, or many EU countries.
🆚 Free Demo Account
Exness also offers a free demo account (a virtual fund account for trial trading), allowing you to test out the trading environment without identity verification.
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