Bank transfer and credit card are famous deposit methods at XMTrading. However, it is an FX company that allows you to trade virtual currencies such as Bitcoin and Ripple in all trading accounts. Therefore, many users would like to deposit money with virtual currency. I’ll show you how to deal with it.
- XMtrading
- Overview of Cryptocurrency Deposits to XM Accounts
- How to Deposit Cryptocurrency
- Cryptocurrency Deposit Fees and Reflection Times
- Important Points to Note When Depositing Cryptocurrency
- ① Network (Chain) Incorrect [Most Important]
- ② XRP “Tag (Memo)” not entered
- ③ Do not reuse addresses
- ④ Do not send below the minimum deposit amount
- ⑤ Deposit amount discrepancies due to price fluctuations
- ⑥ Consider transfer fees (gas costs)
- ⑦ Reflection time = Not immediate
- ⑧ Transfer complete = Not received in XM
- If you can’t deposit cryptocurrency into your XM account
XMtrading
| Operating company | Tradexfin Limited Fintrade Limited |
| Head office location | Unit E, F28, Eden Plaza, Eden Island, Republic of Seychelles |
| Founding year | 2009 |
| Financial License | (FSA)SD010:Tradexfin Mauritius Financial Services Commission (FSC:):Fintrade Limited Cyprus Securities and Exchange Commission (CySEC):Trading Point of Financial Instruments Ltd |
| Language support | English、日本語、Malay、Thai |
| Platform | MetaTrader 4 (MT4)/MetaTrader 5 (MT5) |
| Service Countries | Over 190 countries |
| Number of users | Over 1 million accounts |
| Max Leverage | 1000x |
| Eligible products | Forex、Metal、Stocks、Equity Indices / Index CFD、Energy CFD、Commodities、Cryptocurrency |
Overview of Cryptocurrency Deposits to XM Accounts
XM’s cryptocurrency (crypto asset) deposits are characterized by their “bankless, relatively fast, and funded overseas FX account.”
Here, we’ll provide a quick overview so even first-time users can understand the overall picture. Customers can deposit funds to any account number at any time. Deposits are available for different types and demo accounts. Please also check the terms of use and handling.
① What is XM’s cryptocurrency deposit?
XM allows you to deposit some cryptocurrencies directly into your trading account.
Key Features
No bank transfer or credit card required
24-hour deposits available
No overseas remittance hassle
Ideal for replenishing zero-cut accounts
👉 Particularly popular with those trading high-leverage, index, and cryptocurrency CFDs
② Main Cryptocurrencies Available (Representative Examples)
- The actual supported currencies are those displayed on the XM member page.
Commonly used cryptocurrencies are: 👇
BTC (Bitcoin)
USDT (Tether)
ETH (Ethereum)
XRP (Ripple)
👉 If you’re concerned about price fluctuations,
USDT (Stablecoin) is a safe bet
③ Basic Deposit Flow (Overview)
Step 1: Log in to the XM Membership Page
Select “Deposit Funds”
Step 2: Select “Cryptocurrency” as your deposit method
Select a supported cryptocurrency
Step 3: Issuance of a Deposit Address
XM will display a dedicated deposit address
👉
⚠ This address may not be the same every time
⚠ Always confirm each time
Step 4: Send from your wallet/exchange
Send to the displayed address
Make sure the network (chain) matches
👉 This is the biggest risk factor
Step 5: Posted to your account
Posted after blockchain approval
Takes effect within a few minutes to a few tens of minutes (may be delayed during busy periods)
④ Understanding Fees and Deposit Times
Fees
XM Deposit Fees: Free
However
👉 Fees are charged on the sender’s side (exchange/wallet)
Deposit Time
BTC/ETH: Approximately several tens of minutes
XRP/USDT (TRC20, etc.): Relatively fast
- Varies depending on network congestion
⑤ Understanding Minimum Deposit Amounts
👉 Minimum deposit amounts are set for each currency
If the amount is too small, it may not be reflected
👉 We recommend a generous amount for your first deposit
⑥ Benefits of Depositing Cryptocurrency
✔ Avoid bank/credit card restrictions
✔ Faster than international transfers
How to Deposit Cryptocurrency
Below, we’ll explain the specific steps for depositing cryptocurrency into XM, including steps and points to note that will ensure success even for first-time users.
① Log in to the XM Membership Page
XM Official Website
Log in to the Membership Page (My Page)
From the menu,
👉 Select “Deposit Funds”
② Select “Cryptocurrency (Crypto Assets)” as your deposit method
From the list of deposit methods,
Click “Crypto”
Available cryptocurrencies will be displayed.
Popular Currencies 👇
BTC (Bitcoin)
USDT (Tether)
ETH (Ethereum)
XRP (Ripple)
👉 USDT is recommended for those who want to avoid price volatility
③ Select the cryptocurrency and network to deposit
After selecting a cryptocurrency,
👉 Supported networks (chains) will be displayed.
Example:
USDT → ERC20 / TRC20, etc.
ETH → Ethereum network
XRP → Ripple network (tag required)
⚠ This is the most important point.
👉 Match the sender exactly.
④ Check the XM Deposit Address
XM will display your dedicated wallet address.
Displayed as a QR code or text string
⚠ Note
This address may not be the same every time.
Be sure to copy it each time.
⑤ Send from an Exchange/Wallet
Example:
Domestic Exchange (bitFlyer, Coincheck, etc.)
International Exchange
Personal Wallet (MetaMask, etc.)
Input Information:
Destination Address: Displayed by XM
Network: Matches the address specified by XM
Amount: Above the minimum deposit amount
👉 A small test transfer is recommended for the first time.
⑥ Blockchain Approval → Update to Account
Automatically updates after approval.
Estimated Time
XRP / USDT (TRC20): A few minutes to 10 minutes
BTC / ETH: 10 minutes to 10 minutes
- Delays may occur during busy periods.

Cryptocurrency Deposit Fees and Reflection Times
Below, we’ll explain the “fees” and “reflection times” for cryptocurrency deposits at XM in an easy-to-understand manner, including estimates for each currency, reasons for delays, and tips to avoid mistakes.
① How Deposit Fees Work
XM Fees
👉 Completely Free (0 yen)
No deductions are made from the deposit amount
100% reflected directly in your account balance (excluding exchange rate fluctuations)
Remitter Fees (Exchange/Wallet)
👉 Always Charged
This is a network (miner) fee set by domestic exchanges
overseas exchanges
personal wallets
not by XM.
② Estimated Reflection Times by Cryptocurrency
※ May vary depending on network congestion.
| 仮想通貨 | 反映時間の目安 | 特徴 |
|---|---|---|
| XRP | 数分〜10分 | 非常に速い |
| USDT(TRC20) | 数分〜10分 | 速くて手数料が安い |
| USDT(ERC20) | 10分〜30分 | 混雑時は遅延 |
| ETH | 10分〜30分 | ガス代高騰時は遅い |
| BTC | 10分〜60分以上 | 混雑時は1時間超も |
③ Why do reflection times vary?
There are three main reasons for this.
① Blockchain congestion
BTC and ETH are prone to congestion.
During congestion, confirmation wait times are prolonged.
② Set transfer fees
Fees that are too low
👉 Approvals are delayed
Automatic settings are generally safer
③ Differences in the number of required confirmations
Each cryptocurrency has its own rules: “Postponement after ◯ number of approvals.”
Important Points to Note When Depositing Cryptocurrency
Below, we will explain the important points to note when depositing cryptocurrencies (crypto assets) with XM, divided into “Things to Avoid” and “Safe Use Tips.”
*These are listed in order of the most common mistakes beginners make. We will provide detailed explanations of frequently asked questions. There are certain conditions for valid transfers, some of which do not apply to debit or credit cards.
① Network (Chain) Incorrect [Most Important]
Example
USDT
ERC20
TRC20
BEP20
XRP (Ripple)
👉 The network selected by XM must exactly match the network from which the transfer is being made.
❌ If the network is incorrect, funds will not be returned.
② XRP “Tag (Memo)” not entered
When sending XRP, both the destination address and the tag (memo) are required.
❌ Tag not entered
👉 XM cannot identify the deposit
👉 Not reflected/in the worst case lost
③ Do not reuse addresses
Cryptocurrency deposit addresses
Cryptocurrency deposit addresses are not always the same
Sending to an old address may not reflect
👉 Always obtain a new address for each deposit
④ Do not send below the minimum deposit amount
Each cryptocurrency has a minimum deposit amount.
If you send below the minimum amount,
👉 your deposit may not be reflected
⚠ Sending too small an amount is dangerous
⑤ Deposit amount discrepancies due to price fluctuations
Prices fluctuate even during transfer
The yen equivalent may be less than expected
Solution:
Use stablecoins such as USDT
⑥ Consider transfer fees (gas costs)
XM has no deposit fees
However,
👉 Sender fees are deducted
Examples:
ETH (ERC20): Expensive
USDT (TRC20): Cheap
👉 Set the amount including fees.
⑦ Reflection time = Not immediate
Reflections
After blockchain approval
Normally take several minutes to several tens of minutes.
❌ Not reflected within a few minutes = Trouble
Not true.
⑧ Transfer complete = Not received in XM
“Withdrawal complete” message displayed on exchange
≠
Reflected in XM account
👉 Check confirmation status with TXID (transaction ID)

If you can’t deposit cryptocurrency into your XM account
Below, we’ll explain “things to check immediately” and “solutions” for cases where you can’t deposit or receive cryptocurrency into your XM account.
*These are listed in order of most common causes. You can check your limit on the service screen, so make use of it. Try doing it once in your own name using bitwallet, bxone, or sticpay.
① Still in “waiting approval” status (actually normal)
Situation
“Withdrawal Completed” on the exchange
Not reflected in XM account
Cause
👉 Blockchain approval not completed
This is common with BTC and ETH.
Solution
Check the TXID (transaction ID)
In Blockchain Explorer
If it says “Pending,” just wait.
Guideline:
XRP / USDT (TRC20): 10-30 minutes
BTC / ETH: 30-90 minutes (during busy periods)
② Network (chain) error [Most important]
Example
Send USDT (ERC20) instead of USDT (ERC20)
👉 Send USDT (TRC20)
Network mismatch with specified network
Result
❌ Not automatically reflected in principle
❌ Funds may not be returned
Solution
Immediately contact XM support
Submit the TXID, transfer date and time, and amount
※ Recovery may vary (not guaranteed)
③ XRP tag (memo) missing or incorrect
Situation
XRP transfer
Address is correct but not reflected
Cause
👉 Tag (memo) is blank or Error
Solution
Contact XM Support
Submit TXID and correct tag information
- It may take some time, but recovery is possible.
④ Sending below the minimum deposit amount
Circumstances
Small transfer
Not reflected
Cause
👉 The minimum deposit amount for each currency is exceeded
Solution
Send an additional amount above the minimum
This may be reflected in the combined total (depending on the currency)
⑤ Using an old/invalid deposit address
Cause
Reusing a previously displayed address
Use an address saved in a screenshot
Solution
Contact XM Support
Submit TXID and request confirmation
👉 Always obtain a new address every time
⑥ The transfer fee (gas fee) is too low
Circumstances
“Unconfirmed” for a long time
Especially BTC/ETH
Solution
Wait until approval is confirmed
Next time,
Use automatic or standard fee settings



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