In this article, we will explain whether it is possible to re-register an XMTrading account, whether it is possible to cancel the account even if it is dormant or frozen, and the causes and precautions. I’m glad I canceled my XMTrading account, but I still want to do it again. Some people may think so. With XMTrading, you can easily re-register even after canceling or withdrawing your account. Therefore, it is not impossible, so let’s calm down and deal with it.
XMtrading
| Operating company | Tradexfin Limited Fintrade Limited |
| Head office location | Unit E, F28, Eden Plaza, Eden Island, Republic of Seychelles |
| Founding year | 2009 |
| Financial License | （FSA）SD010：Tradexfin Mauritius Financial Services Commission (FSC：)：Fintrade Limited Cyprus Securities and Exchange Commission (CySEC)：Trading Point of Financial Instruments Ltd |
| Language support | English、日本語、Malay、Thai |
| Platform | MetaTrader 4 (MT4)／MetaTrader 5 (MT5) |
| Service Countries | Over 190 countries |
| Number of users | Over 1 million accounts |
| Max Leverage | 1000x |
| Eligible products | Forex、Metal、Stocks、Equity Indices / Index CFD、Energy CFD、Commodities、Cryptocurrency |
XM Features
This summary clearly outlines the main features of XM (XMTrading), making it easy for beginners to understand. We’ll explain the reasons for its popularity as an overseas FX broker, including its advantages and points to note. 👇
✅ 1. Globally Popular FX/CFD Broker
Established in 2009, it’s used by many traders in over 190 countries worldwide.
✅ 2. Extensive Product Lineup
In addition to FX currency pairs, you can trade many financial instruments including stock indices, commodities, precious metals, and cryptocurrency CFDs.
Some sources say they offer over 1,000 instruments.
✅ 3. High Leverage of up to 1,000x
Large trades are possible even with small amounts of capital (※Leverage is limited by account balance and regulations in your region of residence).
✅ 4. Zero-Cut System (No Margin Calls)
Even if your account balance goes negative due to losses during sudden market changes, the balance is reset to zero and you won’t be charged additional fees.
✅ 5. A Wide Variety of Account Types to Choose From
XM offers account types tailored to your needs:
Standard Account (Beginner-friendly)
Micro Account (Small-amount trading)
ZERO Account (Spread-focused)
KIWAMI Account (Optimized trading costs)
✅ 6. Low Minimum Deposit
Micro and Standard accounts allow you to start trading with small amounts (e.g., a few dollars), making it easy for beginners to get started.
✅ 7. Supports Popular Trading Platforms
Supports the globally used MetaTrader 4 and MetaTrader 5 (MT4/MT5). Trading is possible on PCs, smartphones, and browsers.
✅ 8. Japanese Language Support Available
XM offers relatively comprehensive support and informational content for Japanese users, making it easy for beginners to use with confidence.
✅ 9. Deposit Bonuses and Account Opening Bonuses Available
The availability of bonus campaigns, allowing you to start trading with increased capital efficiency, is another reason for its popularity.
⚠️ Points to Note (The Other Side of the Features)
❗ Spreads and Costs
Some users have noted that the spreads on the standard account are slightly wider compared to other companies (if costs are a concern, consider the ZERO account, etc.).
❗ Regulations and Safety
Since it is not regulated by the Japanese Financial Services Agency, it is important to understand that the protection system differs from that of domestic Japanese brokers.
❗ Risk Management is Crucial
While high leverage expands profit opportunities, it also increases the risk of losses, so caution is necessary.
Can I reopen my XM account after closing it?
Even after closing your XMTrading (XM) account, it is possible to reopen it (re-open/re-register) under certain conditions. However, the procedure and points to note vary depending on the situation. 👇
✅ 1. Re-registration is possible even after closing
Even if your account has been closed, you can reopen it through the XM official website.
The reopening process is almost the same as the initial account opening.
Access the official XM “Account Opening Page”
Enter required information (email address, country of residence, etc.)
Resubmit identity verification documents and proof of address (if required)
After email verification, your account will be opened
- It is generally recommended to use the same email address for registration.
⚠️ 2. Time Limit After Cancellation
It may be possible to reactivate your original account within 24 hours of cancellation (operated via the app) *Conditions apply.
However, depending on the situation, such as having multiple accounts, reactivation may not be possible.
❌ 3. Bonuses are generally not available upon reactivation
Account opening bonuses and deposit bonuses received before account closure will not be restored.
Generally, bonuses will not be awarded again with a new account.
📌 4. In the case of dormant or frozen accounts
If your account is dormant or frozen because it was left inactive without being closed, it may be possible to log in again. Dormant accounts can also be reactivated through deposits or small trades.
How to Re-register XM
This guide provides a clear and easy-to-understand explanation of how to re-register with XM (XMTrading), including reusing an existing account or creating a new one, specifically for beginners. The procedure may vary slightly depending on your situation.
1️⃣ Cases Requiring Re-registration
You want to start trading again after closing your account.
You want to reopen an account that you haven’t logged into for a long time.
You want to re-register after changing your email address or profile information.
*Depending on the situation, you may need to contact support.
2️⃣ Basic Re-registration Procedure (After Account Closure/New Registration)
Access the XM official website.
Go to the XM official account opening page.
Enter the required information in the new account opening form.
Name, address, email address, phone number
Select account type (Standard, Micro, ZERO, etc.)
Select desired account currency (JPY, USD, EUR, etc.)
Register profile information.
Set your “email address” and “password”.
Agree to the terms and conditions and click the “Open Account” button.
Email Verification
A verification email will be sent to the registered email address.
Click the link in the email to complete verification.
Submit Identity Verification Documents and Address Verification Documents (KYC)
Identity document (driver’s license, passport, etc.)
Address verification document (utility bill, bank statement, etc.)
After submission, you can start trading once the review is complete.
3️⃣ Re-registration (Integration Procedure) for Existing Accounts
If you already have an XM account but want to change your email address or reuse an account that has been inactive:
Contact XM Support
State “I would like to re-register/integrate my existing account”
Required information: Old email address, account number, name, new email address
Follow support’s instructions to update your profile
After integration, you can log in with your email address and password
⚠️ Note
Even after re-registration, previously received bonuses will not be restored.
MT4/MT5 login information will not be changed.
How to Reactivate a Dormant XM Account
This guide provides a clear and easy-to-understand explanation of how to reactivate a dormant XM (XMTrading) account, especially for beginners. Knowing how to reactivate a dormant account is useful, as leaving it inactive can incur fees.
1️⃣ What is a Dormant Account?
An account that has not been logged into or traded for 90 days or more is called a “dormant account.”
A monthly account maintenance fee of approximately $5 may be deducted from the balance of a dormant account.
Even in a dormant state, the account itself is not deleted and can be reactivated.
2️⃣ Conditions for Reactivating a Dormant Account
The account must have a valid balance (if the balance is 0, a deposit can be made to reactivate it).
The identity verification documents must be valid (if KYC documents have expired, resubmission is required).
The account must not be frozen.
3️⃣ How to Reactivate (3 Easy Steps)
Step 1: Log in to the XM Member Page
Even with a dormant account, you can log in using your MT4/MT5 account number and password.
Access the Member Area (XM Member Area) and select your account.
Step 2: Make a trade or deposit
Dormant accounts are automatically activated after just one trade.
If you are unable to trade, you can reactivate your account by making a small deposit.
Note: A deposit is required if your account balance is 0.
Step 3: Resubmit KYC documents if necessary
If your account has been dormant for a long time or your documents have expired, you may be asked to resubmit your identity verification documents and address verification documents.
After submission and approval by XM, you will be able to trade as usual.
4️⃣ Important Points
Even while your account is dormant, a monthly fee equivalent to $5 will be deducted from your balance.
→ You will not go into negative balance due to insufficient funds (due to the zero-cut system).
Bonuses on dormant accounts are retained, but some campaigns may not be reactivable.
If left inactive for a long period, you may need to log in again or contact support.
Troubleshooting When You Can’t Re-register
This guide outlines troubleshooting steps for when you can’t re-register with XM (XMTrading) or can’t reactivate your profile or account. The procedure varies depending on the cause, so checking them in order will ensure a smoother process.
1️⃣ Main Reasons Why You Can’t Re-register
| 原因 | 説明 |
|---|---|
| メールアドレスが既に使用されている | XMでは1つのメールアドレスで1つのプロフィールしか登録できません。 |
| 以前の口座が未解約 | 既存口座がある状態では新規プロフィールと統合できない場合があります。 |
| KYC（本人確認）未完了 | 以前の口座で本人確認が済んでいないと、再登録や新規開設がブロックされる場合があります。 |
| 国・地域制限 | 居住国によってはXMでの口座開設・再登録が制限されることがあります。 |
| アカウント凍結・ペナルティ | 過去に規約違反や不正取引があった場合、再登録できません。 |
2️⃣ Basic Troubleshooting When You Can’t Re-register
Step 1: Email Address Verification
Try re-registering with a different, valid email address.
If you want to use the email address from your existing account, request integration from support.
Step 2: Contact XM Support
If you are unable to re-register, contacting official support is the most reliable option.
Information to include in your message:
Name (Account Name)
Email address you wish to register
Existing account number (if any)
Problem description (e.g., re-registration error, login impossible)
📩 XM Support (Japanese language support)
XM Official Support
Step 3: Resubmission of Identity Verification Documents
If your previously submitted KYC documents have expired, resubmission is required.
Please prepare and submit a valid passport, driver’s license, and proof of address.
Step 4: Account Management
If you have old or dormant accounts, activate or close them through trading, deposits, or support.
Account management will make re-registration or new account opening smoother.
3️⃣ Important Notes
If you are unable to re-register, avoid creating multiple new accounts, as this violates the terms of service.
Creating a separate account using a different email address without contacting support carries the risk of account freezing later.
Past bonuses cannot be carried over upon re-registration.
Frequently Asked Questions
This page compiles frequently asked questions (FAQs) about XM (XMTrading). It focuses on topics that beginners often find confusing.
1️⃣ Account Opening/Re-registration Related
Q1: How many XM accounts can I open?
Up to 8 accounts can be opened per individual.
Account types can be freely combined (Standard, Micro, ZERO, etc.).
Q2: What documents are required to open an account?
Identity verification documents: Passport, driver’s license, My Number card
Address verification documents: Utility bill, bank statement, resident registration certificate, etc.
Documents must be clear and within their validity period.
Q3: Can a closed account be reopened?
In principle, it can be re-registered as a new account.
If you have an existing account, you will need to contact XM support to merge them.
2️⃣ Deposit/Withdrawal Related
Q4: What is the minimum deposit amount?
Standard/Micro accounts: From approximately $5-10
ZERO account: Varies slightly depending on the account type.
Q5: What deposit methods are available?
Domestic Bank Transfer (Domestic Payment Service)
Credit Card/Debit Card
Electronic Wallet (bitwallet, STICPAY, etc.)
Q6: How long does it take for withdrawals to be reflected?
Electronic Wallet: Same day to 24 hours
Credit Card: 3-5 business days
Domestic Bank Transfer: 1-3 business days
3️⃣ Trading & Platform Related
Q7: What products can I trade on XM?
FX currency pairs, stock indices, precious metals (gold, silver), energy products (crude oil), cryptocurrency CFDs, etc.
Q8: What trading platforms can I use?
MetaTrader 4 (MT4)
MetaTrader 5 (MT5)
Trading is possible on PC, smartphone, and browser.
Q9: What is the maximum leverage?
Maximum 1,000x (subject to account balance and regional regulations)
4️⃣ Account Management & Dormancy Related
Q10: What is a dormant account?
Accounts that have not been traded or logged into for more than 90 days.
A monthly fee equivalent to $5 may be deducted from the balance.
Q11: How do I reactivate a dormant account?
Log in to the member page.
Automatically activate with a small trade or deposit.
Resubmit identity verification documents if necessary.
Q12: How do I re-register my profile?
Register your profile on the official website with a new email address.
If you have an existing account, request integration from support.
Complete with email verification and submission of identity verification documents.
5️⃣ Bonus and Campaign Related
Q13: Can I receive the account opening bonus even if I re-register?
If you have closed your account once, the bonus will generally not be reinstated.
If there is a new campaign, it may be awarded to the new account.
Q14: How do I receive the deposit bonus?
Automatically awarded after deposit.
Identity verification must be completed to receive the bonus.
コメント