FXGT: How to order and trade MT4/MT5 PC and smartphone How to use trading tools, step-by-step explanation

FXGT

FXGT (FXGT) will explain in an article how to log in to the MT4 and MT5 platforms and how to trade on an iPhone or PC. In other words, if you don’t know how to use MT5, you will not be able to trade. Therefore, this article explains how to place an order.

  1. FXGT Basic Information
  2. FXGT Overview and Features
    1. FXGT Overview
    2. 1) Wide Range of Tradable Instruments
    3. 2) Very High Leverage
    4. 3) Multiple Account Types
    5. 4) Different Spread and Commission Structures
    6. 5) Strong Bonus and Campaigns
    7. 6) Supports Copy Trading
    8. 7) Supports MT4/MT5 and Proprietary Apps
  3. How to download and install MT4 and MT5
    1. ① How to Download MT4 on a PC (Windows/Mac)
    2. ② How to download MT5 on your computer (Windows / Mac)
    3. ③ How to download MT4 on your smartphone (iPhone / Android)
    4. ④ How to download MT5 on your smartphone (iPhone / Android)
    5. ⑤ The easiest method: Use the browser version (WebTrader)
  4. How to Use MT4 and MT5
    1. First Things to Remember: The Initial Flow of Using MT4/MT5
    2. ① How to Log In (PC/Smartphone Common Approach)
    3. ② How to View the Screen (Where to Look First)
    4. ③ How to Display Currency Pairs (Symbols)
    5. ④ How to Make Charts Easier to Read
    6. ⑤ How to Place an Order (Most Important)
    7. ⑥ How to Place a Market Order (PC Version)
    8. ⑦ Understanding Quantity (Lots)
    9. ⑧ How to set Stop Loss (SL) and Take Profit (TP)
  5. Differences between MT4 and MT5 on FXGT
    1. If you’re unsure, consider this:
    2. FXGT’s MT4 vs. MT5 Comparison Chart
    3. ① Biggest Difference: MT5 is Newer and More Functional
    4. ② The number of timeframes is significantly different.
    5. ③ MT4 has a strong asset base of EAs and indicators
    6. ④ However, MT4 EAs do not work on MT5 (and vice versa)
    7. ⑤ MT5 is easier for analysis
    8. ⑥ MT5 offers slightly more detailed order handling
    9. ⑦ MT4 is lightweight, MT5 is better overall.
  6. Troubleshooting MT4/MT5 Download Issues
    1. ① If you can’t download from the official FXGT website
    2. ② If you cannot download on Windows
    3. ③ If you can’t download/install on a Mac
    4. ④ If you cannot install MT4/MT5 on your iPhone
    5. ⑤ If You Cannot Install MT4/MT5 on Android
  7. Frequently Asked Questions
    1. Which should a beginner use, MT4 or MT5?
    2. Can MT4 and MT5 be used with the same account?
    3. What do I need to log in to MT4/MT5?
    4. Are my member page password and my MT4/MT5 password the same?
    5. Which server name should I choose?
    6. Where can I check my MT4/MT5 login information?
    7. What should I do if I forget my password?
    8. Why does it say “Authorization Failed”?
    9. The FXGT server doesn’t appear in MT4/MT5
    10. Related

FXGT Basic Information

Operating companyGT Global Ltd.
Head office locationRepublic of Seychelles
Financial services providedFX, CFD (crude oil, gold, stock index, commodities, etc.), virtual currency trading, etc.
LeverageFX currency pairs: up to 5,000x
Cryptocurrency: up to 1,000x
Trading PlatformMetaTrader 4 (MT4)
MetaTrader 5 (MT5)
FXGT’s proprietary web
Account TypeStandard Account
ECN/Pro Account
Crypto Max
Bonus PromotionsNew account opening
Deposit bonuses and limited-time promotions
Financial LicenseSeychelles Financial Services Authority (FSA)
Financial Services Commission of South Africa (FSCA)
Vanuatu (FSC)
Safety and reliabilitySeparate management
Partial compensation system and insurance enrollment
Stop loss and margin callsNo margin calls (negative balance requests) (zero cut)

FXGT Overview and Features

FXGT is a “hybrid” overseas broker that allows you to trade FX, cryptocurrencies, and stock CFDs in a single environment. While its high leverage, cryptocurrency CFD offerings, and numerous bonus programs are particularly noteworthy, there are also points to consider as it is an overseas broker not registered with the Japanese Financial Services Agency.

FXGT Overview

FXGT is an overseas broker offering multiple asset classes, including FX (foreign exchange), cryptocurrencies, stock indices, energy, metals, and stock CFDs. Its official website strongly emphasizes the ability to trade traditional financial markets and digital assets in the same trading environment.

1) Wide Range of Tradable Instruments

FXGT’s official FAQ and website list the following asset classes:

FX (Foreign Exchange)

Cryptocurrency Pairs

Synthetic Cryptocurrency Pairs

Precious Metals

Energy

Stock Indices

Stock CFDs

Some Proprietary Index Products

A distinctive feature is its high emphasis on cryptocurrencies, resulting in a design that prioritizes the usability of “FX + Cryptocurrency” trading compared to typical overseas FX brokers.

2) Very High Leverage

FXGT offers leverage up to 1:5000 depending on the account type. High leverage is prominently featured on their official website, making it an attractive option for those prioritizing short-term trading or trading with small capital.

However, high leverage also amplifies both profits and losses, making it extremely dangerous for beginners to immediately use maximum leverage. While appealing, it also represents the greatest risk.

3) Multiple Account Types

The official website offers several account types tailored to different purposes. Representative examples include:

OPTIMUS

PRO

ECN ZERO

STANDARD

CRYPTOX (Availability varies by region)

Roughly speaking, the following distinctions are helpful:

Beginner-friendly → Accounts similar to STANDARD/MINI accounts

Cost-conscious → PRO

Minimum spread, suitable for short-term trading → ECN ZERO

Cryptocurrency-focused → CRYPTOX

This is a helpful way to understand the different types.

4) Different Spread and Commission Structures

FXGT’s key feature is its different cost structure depending on the account type.

PRO and STANDARD accounts: Primarily commission-free

ECN ZERO: Narrow spreads, but with separate commissions

In other words,
“A narrow spread doesn’t necessarily mean cheaper.”

While ECN might be suitable for short-term trading, beginners will find accounts with easily understandable total costs easier to use.

5) Strong Bonus and Campaigns

FXGT, like many overseas brokers, prominently features bonus programs. The official FAQ outlines:

Welcome bonuses

Milestone bonuses

Loyalty bonuses

Other reward systems

However, it’s important to note that bonuses themselves are generally treated as trading credit, not withdrawable cash.

While profits can be withdrawn, the bonus itself is generally not. Misunderstanding this can easily lead to disappointment.

6) Supports Copy Trading

The official website highlights Copy Trading as one of its features. Even those who don’t engage in discretionary trading can copy and utilize the strategies of other traders.

However, while copy trading may seem convenient, it’s not a “set-up system that guarantees wins.”

Even high-performing strategies can suddenly collapse when market conditions change.

7) Supports MT4/MT5 and Proprietary Apps

FXGT’s official website offers MT4, MT5, and its proprietary apps (FXGT App / FXGT Trader).

Therefore, it’s designed to accommodate a certain degree of users who:

Want to use automated trading (EAs)

Want to engage in discretionary trading

Want to primarily use it on their smartphones

How to download and install MT4 and MT5

This guide explains how to download MT4 and MT5 from FXGT, clearly categorized for PC (Windows/Mac) and smartphones (iPhone/Android).

In short, the safest method is to download from the “Platform / MT4/MT5” page on the FXGT official website.

We will explain the details for individuals, as you can make investments tailored to your goals. Before starting the service, it is a good idea to understand the process and basics by accessing the support website yourself, and you can also inquire about financial products and methods.

① How to Download MT4 on a PC (Windows/Mac)

Steps

  1. Log in to the FXGT official website

Go to the member page or the FXGT official website’s “Trading Platform” → “MT4”.

  1. Select your OS

Usually choose one of the following:

Windows version MT4

Mac version MT4

  1. Open the downloaded file

After downloading, launch the installer and follow the on-screen instructions.

  1. Launch MT4

Once the installation is complete, click the MT4 icon on your desktop to launch it.

FXGT’s instructions also indicate that for the PC version, you should launch MT4 after installation.

  1. Logging into your FXGT account

After opening MT4:

Click the “File” menu at the top

→ “Login to Trading Account”

Then, enter the following:

Server: FXGT-Live / FXGT-Live2 / FXGT-Demo

Login ID

Password

This procedure is also used to log in to FXGT.

② How to download MT5 on your computer (Windows / Mac)

Steps

  1. Go to the MT5 page on the FXGT official website

Open the Member Page, or “Trading Platform” → “MT5”.

  1. Download the version that matches your OS

Windows version MT5

Mac version MT5

Choose one of these.

  1. Install and launch

Open the downloaded file, install it, and launch MT5 after completion.

  1. Add the FXGT server and log in

After opening MT5:

Click the “File” menu in the upper left corner

→ “Open Account”

Next, enter “FXGT” in the search bar, select FXGT from the displayed results, and press “Next.”

This is also described in the official FXGT user guide.

Then,

Enter your account number

Password

Server
and log in.

③ How to download MT4 on your smartphone (iPhone / Android)

Steps

  1. Open the app store

iPhone → App Store

Android → Google Play

  1. Search for “MetaTrader 4” or “MT4”

Install the official MT4 app.

The FXGT guide also states that the smartphone version of MT4 should be installed from the App Store / Google Play.

  1. Launch the app

After installation, open the MT4 app.

  1. Proceed to the “New Account” or login screen

The FXGT guide states the following steps for the smartphone version of MT4.

Launch the MT4 app.

Tap “New Account”.

Select your brokerage firm.

Select your trading server.

Enter your login information.

  1. Search for FXGT.

Enter “FXGT” in the search bar and select the FXGT server.

  1. Enter your login information.

The following information is required:

Login ID

Password
Server Name

You can now use the MT4 app on your smartphone.

④ How to download MT5 on your smartphone (iPhone / Android)

Steps

  1. Search for “MetaTrader 5” on the App Store / Google Play.

Install the official MT5 app.

  1. Launch the app.

After installation, open MT5.

  1. Find FXGT in the broker search.

Search for “FXGT” on the login screen.

  1. Enter your account information and log in.

Enter the following:

Account Number

Password
Server Name

As with the PC version, you will need your FXGT account information.

⑤ The easiest method: Use the browser version (WebTrader)

If you find installation troublesome, or if you want to open it immediately, WebTrader is much easier.

WebTrader offers the following advantages:

No software installation required

Starts immediately in your browser

Easy to use on a PC

In other words, for your first time, it’s perfectly fine to “start with WebTrader → install MT4/MT5 once you’re comfortable”

How to Use MT4 and MT5

This guide provides a clear and concise explanation of the basic usage and procedures for MT4/MT5, assuming you’re using FXGT, focusing on “what to press first.”

In short, for beginners, knowing these five things is sufficient: “Login → Display Chart → Select Currency Pair → Place Order → Close Position.”

FXGT’s official guide also requires your account number, password, and server name to log in.

First Things to Remember: The Initial Flow of Using MT4/MT5

Initially, just remember this order.

Log in to your FXGT account

Display the Market Watch (Currency List)

Open the Chart

Place an Order

Check Profit/Loss and Close Position

The basic usage of both MT4 and MT5 is quite similar.

The difference is that MT5 has a slightly newer appearance and some newer features.

① How to Log In (PC/Smartphone Common Approach)

These three things are necessary when logging into MT4/MT5 with FXGT.

Login ID (Account Number)

Trading Password

Server Name

Real Account: FXGT-Live / FXGT-Live2

Demo Account: FXGT-Demo

Where to Check on FXGT My Page

According to FXGT’s instructions, login information can be found on My Page → “Account” → “…” for the target account → “Account Information”.

Note

The FXGT member page password and
MT4/MT5 trading password are different.

Many people make this mistake.

② How to View the Screen (Where to Look First)

When you open MT4/MT5, you will mainly use these four areas.

Frequently Used Areas on PC Version

Quotes (Upper Left)

This is a list of prices for currency pairs and gold, etc.

Example:

EURUSD

USDJPY

XAUUSD (Gold)

Chart (Center)

This screen shows price movements.

You will enter trades while looking at this.

Navigator (Bottom Left or Left Side)

This is where you manage your accounts, indicators, EAs, etc.

Terminal / Toolbox (Bottom)

This is where you check:

Open Positions

Profit/Loss

Order History

Balance

③ How to Display Currency Pairs (Symbols)

It’s recommended to start by looking at USD/JPY (US Dollar/Japanese Yen) or EUR/USD (Euro/US Dollar).

PC Version Procedure

MT4/MT5 Common

Look at “Market Watch” in the upper left corner

Find the symbol you want to see

Right-click

“Show Chart”

This will display the chart.

If it’s not displayed

If you can’t find the symbol:

Right-click on Market Watch

“Show All”

This often increases the number of options.

④ How to Make Charts Easier to Read

Charts can be difficult to read at first, so adjusting these settings will make it much easier.

Things to Change First

Timeframe (Candlestick Unit)

Use M1 / ​​M5 / M15 / H1 / H4 / D1 at the top of the screen.

Here’s what they mean:

M1 = 1-minute chart

M5 = 5-minute chart

M15 = 15-minute chart

H1 = 1-hour chart

H4 = 4-hour chart

D1 = Daily chart

Beginner’s Guide

Viewing Short-Term Trends → M5 / M15

Viewing Overall Trends → H1 / H4

Initially,
“Viewing Trends with H1 → Entering with M15”

This is sufficient.

Switch to Candlestick Charts

Select Candlestick Chart Display from the icon at the top of the chart.

This is more common than line charts.

Zoom In/Out

You can adjust the chart width using the magnifying glass + / – buttons.

⑤ How to Place an Order (Most Important)

This is the core of trading.

MT4/MT5 primarily uses two types of orders.

The two you should learn first:

Market Order

“Buy/Sell immediately at the current price” order

Limit/Stop Order

“Buy/Sell when the price reaches this level” pending order

Initially, it’s enough to just use market orders.

⑥ How to Place a Market Order (PC Version)

Steps

Open the chart you want to trade on.

Click “New Order” at the top.

The order screen will open.

Enter the following:

What to Enter

Symbol (Example: USDJPY)

Quantity (Lots)

Stop Loss (SL)

Take Profit (TP)

Order Type → Market Order

“Buy” for buying

“Sell” for selling

That completes the order.

⑦ Understanding Quantity (Lots)

This is extremely important.

This is where beginners are most likely to make mistakes.

Examples

0.01 lot → Very small amount

0.10 lot → Slightly small

1.00 lot → Quite large

Beginners should start with 0.01 lot.

Especially with FXGT, high leverage is available, so increasing the lot size too much can be dangerous in an instant.

⑧ How to set Stop Loss (SL) and Take Profit (TP)

It’s safer to set these from the beginning when placing an order.

Terminology

SL (Stop Loss) = Stop Loss

→ Automatically stops losses

TP (Take Profit) = Take Profit

→ Automatically locks in profits

Example (Buy Order)

For example, if you want to buy USDJPY at 150.000:

SL: 149.700

TP: 150.500

You can set it like this.

In short:

Cut your losses if the price falls

Take profits if the price rises

For beginners, holding positions without a stop-loss is dangerous.

Differences between MT4 and MT5 on FXGT

In short, the difference between MT4 and MT5 used on FXGT is:
“MT4 = Standard, lightweight, and with a wealth of EAs and indicators”
“MT5 = Newer, highly functional, with strong analysis and usability”

While FXGT itself supports both, the accounts are separate and not compatible. Therefore, it’s crucial to understand that MT4 accounts can only be used with MT4, and MT5 accounts with MT5.

If you’re unsure, consider this:

Beginners starting out → MT5

Want to use many EAs (automated trading) and older indicators → MT4

Prioritize lightness and standard feel → MT4

Prioritize extensive functionality and ease of analysis → MT5

Honestly, if you’re starting fresh now, MT5 is the safer choice.

However, since many EAs and indicators distributed online are still geared towards MT4, choosing MT4 is less likely to result in a mistake unless you already know which tools you want to use.

FXGT’s MT4 vs. MT5 Comparison Chart

比較項目MT4MT5
位置づけ旧世代の定番新世代の標準
動作軽いより高速・高機能
時間足9種類21種類
標準インジケーター少なめ多め
板情報(Depth of Market)なし / 弱いあり
注文機能基本的より細かい
EA言語MQL4MQL5
EA / インジの数とても多い増えているがMT4より少なめ
これから始める人向け

This comparison aligns with FXGT’s official platform comparison and FXGT’s Japanese explanatory articles. In particular, the timeframes (MT4 has 9, MT5 has 21), and the fact that MT5 has stronger analysis and execution capabilities are clear.

① Biggest Difference: MT5 is Newer and More Functional

MT5 is designed as the successor to MT4 and is easier to use as FXGT’s newer standard platform.

These are the main differences.

It has many chart analysis functions.

It allows for detailed use of timeframes.

Order book information is available.

It has newer processing.

Backtesting and multi-instrument analysis are easier.

In short, MT5 is generally easier to use.

If you’re starting discretionary trading with FXGT, you’ll likely encounter very few problems with MT5.

② The number of timeframes is significantly different.

This is a difference that even beginners can easily understand.

MT4

9 types

M1

M5

M15

M30

H1

H4

D1

W1

MN

MT5

21 types
In addition to the above,

M2 / M3 / M4 / M6 / M10 / M12 / M20 / H2 / H3 / H6 / H8 / H12 etc. are available.

What is this useful for?

For example,

If a 5-minute chart is too detailed

If a 15-minute chart is a bit too rough

In such cases, MT5 allows you to use 10-minute or 12-minute charts.

In other words, MT5 makes it easier to create the “just right” way to view the chart.

③ MT4 has a strong asset base of EAs and indicators

This is MT4’s greatest strength.

Because MT4 has been used for many years,

Free EAs

Paid EAs

Custom indicators

Online tutorials

YouTube tutorials

There is an abundance of these.

④ However, MT4 EAs do not work on MT5 (and vice versa)

This is quite important.

MT4 and MT5 are not compatible.

That is,

MT4 EAs → Cannot be used on MT5

MT4 indicators → Cannot be used on MT5

MT5 EAs → Cannot be used on MT4

FXGT’s Japanese guide also clearly states that automated trading is separated into MT4 and MT5 versions and is not compatible. Therefore, if you plan to install an EA later, it’s important to confirm which platform’s EA you’ll be using before creating an account.

⑤ MT5 is easier for analysis

FXGT’s official website highlights the following features of MT5:

38 built-in indicators

22 analysis tools

46 drawing objects

21 timeframes

Market Depth (DOM)

On the other hand, MT4 is positioned as a simple and standard analysis environment.

⑥ MT5 offers slightly more detailed order handling

FXGT’s official comparison states that MT5 offers greater order flexibility than MT4.
In particular, MT5 makes it easier to handle more detailed orders, such as Stop Limit orders.

However, beginners will mostly only use these two types of orders initially:

Market orders

Limit orders / Stop orders

Therefore, there isn’t much difference at the initial stage.
The difference becomes apparent once you become more familiar with the platform.

⑦ MT4 is lightweight, MT5 is better overall.

In short:

Want it to run smoothly even on an older PC? → MT4

Want it to run comfortably on a newer environment? → MT5

FXGT comparison articles generally state that MT4 is lightweight and easy to use, while MT5 is 64-bit based and has high processing performance.

Troubleshooting MT4/MT5 Download Issues

When you can’t download MT4/MT5 from FXGT, it’s often not that you “can’t download” it, but rather that:
① You’re not accessing the official website
② Your OS or device is incompatible
③ The download is blocked by security or store settings

① If you can’t download from the official FXGT website

This is the most basic troubleshooting step.

Troubleshooting Steps

A. Change your browser

If your current browser isn’t working, try:

Chrome

Edge

Safari (Mac/iPhone)

B. Open in Incognito/Private Mode

Browser cache and cookies can sometimes cause buttons to be unresponsive or pages to display outdated information.

Reopening in incognito mode may resolve the issue.

C. Reload the page

This is simple, but surprisingly effective.

Ctrl + F5 (Windows)

Shift + Reload

Force Reload (Mac)

This will clear the cache and refresh the page.

D. Avoid FXGT Maintenance Times

FXGT’s guidelines state that service may be disrupted during regular maintenance and server maintenance. It’s especially safer to avoid Monday nights (Japan time).

② If you cannot download on Windows

Common Causes

Security software is blocking the download

Incorrect permissions in the download folder

Outdated browser settings are interfering

Proxy/VPN interference

Attempting to open a file that is not for Windows

Solutions

A. Temporarily check your security software

Antivirus software or Windows Defender may block the file as an “unfamiliar executable.”

B. Change the download location to “Desktop”

Folder permission issues may prevent saving.

Try saving the file to a different location, such as:

Desktop

Downloads

Documents

C. Disable VPN/Proxy

In some environments, VPN or corporate network restrictions may prevent the download of .exe files.

This is especially common on company and school PCs.

D. Run with administrator privileges

If you were able to download the file but can’t open it,

right-click the installer

select “Run as administrator”

This may help.

③ If you can’t download/install on a Mac

Macs often have “cannot open” problems rather than download problems.

Common messages:

“Cannot open because the developer cannot be verified”

“Blocked because it’s not from the App Store”

This is not a malfunction, but a standard macOS protection.

Solutions

A. Allow it from “System Settings”

The procedure is roughly as follows:

System Settings

Privacy & Security

At the bottom, you’ll see

“Open Anyway” or “Allow”

Open the app again

This type of block is quite common on Macs.

B. Check if you are using the Mac version

This is surprisingly common.

Trying to open the Windows version of MT4/MT5 on a Mac

Confused about Intel/Apple Silicon

Always follow the Mac-specific instructions.

C. Check your storage space

If you have insufficient storage space,

the download may stop midway

or the installation may fail

As a guideline, delete unnecessary files and free up at least several GB for peace of mind.

④ If you cannot install MT4/MT5 on your iPhone

On iPhones, the problem is often with the App Store or Apple ID/device settings.

Note that the MetaTrader 4/5 iOS apps themselves are currently available on the App Store. MetaQuotes is also reported to be available again on the App Store.

Solutions

A. Search for the official name in the App Store

These are safe search terms:

MetaTrader 4

MetaTrader 5

Searching only for “MT4” or “MT5” may result in other apps with similar names being included.

B. Check your Apple ID restrictions

The following may be the cause:

Age Restrictions

Purchase Restrictions

Screen Time Restrictions

Family Sharing Restrictions

If you can install other apps from the App Store but not MT4/MT5, you should suspect this.

C. Update iOS

An older iOS version may fail due to store display or compatibility issues.

Settings

General

Software Update

You can check this there.

D. If Direct Installation from the App Store Fails, Restart

This is quite primitive, but it works.

Restart iPhone

Restart App Store

Re-log in to Apple ID

This may resolve the issue.

⑤ If You Cannot Install MT4/MT5 on Android

Android installations are often caused by compatibility issues on Google Play and device storage capacity.

Solutions

A. Install from Google Play

The following are safe search terms:

MetaTrader 4

MetaTrader 5

Avoid unofficial APKs and suspicious distribution sites.

B. Check Available Storage Space

Android devices become quite unstable with insufficient storage space.

Download failure

Installation failure

Update failure

These are common problems.

C. Clear the Play Store cache

Example steps:

Settings

Apps

Google Play Store

Storage

Clear cache

This may fix the problem.

D. Update the Android OS

Older devices may get stuck during compatibility checks.

Frequently Asked Questions

This section summarizes frequently asked questions (FAQs) about FXGT’s MT4/MT5 platform, ordered by common stumbling blocks for beginners.

In short, most of the points of difficulty fall into three categories: “Differences in login information,” “Server selection,” and “Differences between MT4/MT5 accounts.” These are also highlighted as key points to check in the official FXGT FAQ.

Which should a beginner use, MT4 or MT5?

If you’re unsure, MT5 is fine.

MT4 is suitable for:

Those who want to use older EAs (Expert Advisors) or indicators

Those who prioritize lightness

Those who prefer a traditional, standard environment

MT5 is suitable for:

Those who want to start trading normally

Those who want easier chart analysis

Those who prefer more features

For beginners focusing on discretionary trading, MT5 is a safer choice.

Can MT4 and MT5 be used with the same account?

Basically, they are separate.

In short:

MT4 account → Use with MT4

MT5 account → Use with MT5

This is the key point.

You may not be able to log in to MT5 even if you enter your MT4 account number. FXGT’s instructions also state that MT4/MT5 logins are based on the assumption that you use the respective account information.

What do I need to log in to MT4/MT5?

You need these three things:

Login ID (account number)

Trading password

Server name

FXGT’s official FAQ states that these can be found in the email sent when you opened your account or in the “MT4/MT5 Account” list on your member page.

Are my member page password and my MT4/MT5 password the same?

No, they are different.

This is a very common mistake.

Login Information for the Member Page

Email Address

Password for the Member Page

Login Information for MT4/MT5

Account Number

Trading Password

Server Name

FXGT’s official guide clearly states that the login information for the Member Page and the login information for MT4/MT5 are different.

Which server name should I choose?

Usually, it’s like this:

Real Account → FXGT-Live or FXGT-Live2

Demo Account → FXGT-Demo

FXGT’s official FAQ also instructs you to select the appropriate server when logging in.

Caution

If you select the wrong server, you will not be able to log in even if your ID and password are correct.

Where can I check my MT4/MT5 login information?

There are two ways to check:

① Account Opening Email

Check the account information email you received from FXGT.

② FXGT Member Page

You can check it from the “MT4/MT5 Account” list on the Member Page.

The FXGT official FAQ states that you can check your login information and change your password from here.

What should I do if I forget my password?

You can change it from your member page.

The FXGT official FAQ explains how to do this by selecting “Change Password” from the action button in the upper right corner of each account.

Key Points

It’s easier to deal with if you can access your member page.

When you can’t log in, the first thing to suspect is an incorrect password.

Why does it say “Authorization Failed”?

This almost always means
“Incorrect Login ID or Password.”

The FXGT official FAQ also explains that this error indicates an error in login information or password.

Solutions

Reconfirm your account number

Reconfirm your password

Confirm the server name

Reset your password if necessary

The FXGT server doesn’t appear in MT4/MT5

This is surprisingly common.

Common Causes

Using a version of MT4/MT5 from a different company

Server search failed

Initial setup stopped midway

FXGT’s instructions advise using the official FXGT version of MT4/MT5 if the server doesn’t appear, and performing a server search (scan) as needed.

Solutions

Reinstall from the official FXGT website

Enter “FXGT” in the search bar

Close and restart the application

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