This article explains the types of FXGT withdrawal methods (bank transfer, virtual currency, credit card), currency, reflection days, fees, and rules with images. If you trade with FXGT and make a profit, you will need to make a withdrawal. There are several withdrawal methods, but this article summarizes which withdrawal method is preferable. I hope you find this helpful.
- FXGT Basic Information
- FXGT Overview
- Overview of Withdrawal Methods
- Credit Card/Debit Card Withdrawal Methods, Processing Times, and Fees
- E-wallet Withdrawal Methods, Processing Times, and Fees
- Bank Transfer Withdrawal Method, Processing Time, and Fees
- Cryptocurrency Withdrawal Methods, Processing Times, and Fees
- Important Points Regarding Withdrawal Methods
- 1) Withdrawals are not possible until identity verification (KYC) is completed.
- 2) Withdrawals must be made to an account in your own name; otherwise, it’s generally not allowed.
- 3) Withdrawals are generally returned to the original deposit method.
- 4) Profits cannot always be withdrawn entirely to the card
- 5) Email Address Matching is Crucial for E-Wallets
- 6) Be Aware of “Bank Costs” and “Time Differences” in Bank Transfers
- 7) The biggest risk with cryptocurrency withdrawals is “address/chain errors.”
- Are withdrawal refusals possible?
- Conclusion
- 1) Incomplete KYC (Identity Verification) or Payment Verification
- 2) Attempting to withdraw using a method different from the one used for deposit.
- 3) Attempting to withdraw all profits, including the total amount, using a credit card.
- 4) Name mismatch
- 5) E-wallet email address mismatch
- 6) It’s simply temporarily suspended for additional verification.
- Frequently Asked Questions
- Q1. Can I really withdraw from FXGT?
- Q2. Where do I apply for a withdrawal?
- Q3. Can I withdraw directly from my trading account?
- Q4. How long does withdrawal take?
- Q5. Are there withdrawal fees?
- Q6. Why am I sometimes told my withdrawal was “rejected”?
- Q7. Can I freely choose my withdrawal destination?
- Q8. Can I withdraw profits to my card?
- Q9. Can I withdraw using a card or bank account in a family member’s name?
- Q10. What should I be careful about when withdrawing via e-wallet?
- Related
FXGT Basic Information
| Operating company | GT Global Ltd. |
| Head office location | Republic of Seychelles |
| Financial services provided | FX, CFD (crude oil, gold, stock index, commodities, etc.), virtual currency trading, etc. |
| Leverage | FX currency pairs: up to 5,000x Cryptocurrency: up to 1,000x |
| Trading Platform | MetaTrader 4 (MT4) MetaTrader 5 (MT5) FXGT’s proprietary web |
| Account Type | Standard Account ECN/Pro Account Crypto Max |
| Bonus Promotions | New account opening Deposit bonuses and limited-time promotions |
| Financial License | Seychelles Financial Services Authority (FSA) Financial Services Commission of South Africa (FSCA) Vanuatu (FSC) |
| Safety and reliability | Separate management Partial compensation system and insurance enrollment |
| Stop loss and margin calls | No margin calls (negative balance requests) (zero cut) |
FXGT Overview and Features
FXGT is an overseas CFD/FX broker handling FX, stock indices, precious metals, energy, stocks, and some cryptocurrency CFDs. Its features include relatively high maximum leverage, multiple account types, MT4/MT5 compatibility, and a strong emphasis on bonuses and promotions. The official website states that it was founded in 2019, operates under a multi-corporate and multi-licensing system, and offers 24/7 support.
FXGT Overview
FXGT is operated by multiple corporations as a whole, and the providers and conditions vary depending on the region and customer segment. The official website mentions Seychelles FSA, South Africa FSCA, Vanuatu VFSC, and CySEC (primarily qualified trading partners for the EU). In other words, unlike a single domestic FX broker, the applicable conditions, protection scope, and services offered are likely to vary depending on the region of use.
1) Multiple Account Types, Easy to Choose Based on Purpose
FXGT mainly offers the following account types: The official Japanese page lists the following account types: MINI / STANDARD / PRO / ECN ZERO / OPTIMUS / Copier.
MINI: Beginner-friendly, easy to start with small amounts. Features smaller contract sizes and easier money management.
STANDARD: Balanced. A standard account often chosen when you’re unsure which to choose.
PRO: Better conditions than the standard account, suitable for intermediate to advanced traders who prioritize cost.
ECN ZERO: Emphasizes low spreads, suitable for short-term trading and scalping, but incurs separate transaction fees.
OPTIMUS: Accounts prominently designed for high leverage and day trading.
The key point is not simply “is it recommended?”, but choosing an account that suits your trading style.
For example, MINI is good for small-scale practice / STANDARD is versatile / PRO is cost-conscious / ECN ZERO is suitable for short-term trading.
2) Very High Maximum Leverage
FXGT offers high leverage of up to 1:1000 to 1:5000 depending on the account type and effective margin requirements. For example, on the Japanese account page, OPTIMUS offers a maximum leverage of 1:5000, while PRO and ECN ZERO offer a maximum leverage of 1:1000.
This means that while it’s easy to take large positions even with small capital, losses can also escalate rapidly.
Therefore, the appeal of FXGT is not just its high leverage, but rather whether it offers the flexibility to operate without using high leverage.
3) MT4/MT5 Compatibility
FXGT supports MetaTrader 4 (MT4) and MetaTrader 5 (MT5) depending on the account type. In particular, PRO, STANDARD, ECN ZERO, and MINI accounts are recommended for use on desktop, web, and mobile devices.
Therefore,
This platform is relatively easy to get started with for those who want to:
Use EAs (automated trading)
Use indicators
Switch from another company
4) Wide Range of Trading Assets
According to official information, while there are differences depending on the account, it supports multiple asset classes including FX currency pairs, stock indices, metals, energy, and stocks. The FAQ also indicates that cryptocurrency trading is available.
In short, FXGT is suitable for those who want to access multiple markets with a single account, not just “foreign exchange.”
5) Zero-Cut (No Margin Call) Design
The FAQ mentions Negative Balance Protection for all account types. This is explained as a protection design in case losses exceed the account balance during sudden fluctuations.
However, it is essential to check the applicable conditions and exceptions.
When using an overseas broker, it’s safer not to simply assume “it’s safe because there’s zero-cut,” but to check the terms and conditions, exceptions, and how funds are handled before using it.
6) Bonus and Campaign Appeals
FXGT offers promotions and campaigns that vary by region, and you can find information about their VPS support program on their website. They also officially state that account types and promotions differ by country/region.
Therefore, when looking at FXGT, it’s more important to check the withdrawal conditions, eligible accounts, eligible regions, and expiration conditions rather than just whether there are bonuses.

Overview of Withdrawal Methods
FXGT’s withdrawal method basically involves transferring funds back to an “eWallet (fiat currency wallet)” and then withdrawing them to the corresponding payment method.
Supported methods vary depending on the region and account conditions, but official information states that withdrawals to cards, e-wallets, and bank accounts are supported.
Overall Picture of Withdrawal Methods
At FXGT, instead of directly withdrawing funds from your MT4/MT5 trading account, the basic procedure is to transfer them to an eWallet before submitting a withdrawal request.
Then, you choose from the available withdrawal methods. FXGT’s Japanese information mainly outlines the following methods:
Main Withdrawal Methods
Credit Card / Debit Card
E-Wallet (e.g., bitwallet, STICPAY, etc.)
Bank Transfer
Cryptocurrency
1) As a general rule, withdrawals must be made using the “same method as deposit.”
FXGT’s FAQ states that withdrawals must be made to the same payment method and account/card/bank account used for the deposit.
For example, funds deposited via card are first returned to that card.
2) Withdrawal destination must be in your name as a general rule
The name on the withdrawal destination (bank account, wallet, card, etc.) must match the name registered with FXGT.
Withdrawals are likely to be rejected if they are in a family member’s name or someone else’s name.
3) Only funds in your eWallet can be withdrawn
Margin and profits in your trading account are first transferred to your eWallet before being withdrawn.
Therefore, it is not uncommon for it to appear that you “have a balance in your account but cannot withdraw funds.”
4) Identity verification (KYC) is required
Identity verification is usually required before withdrawal.
If you remain unverified, you may be able to deposit and trade, but withdrawals are likely to be blocked.
Credit Card/Debit Card Withdrawal Methods, Processing Times, and Fees
FXGT’s credit card/debit card withdrawals can be broadly categorized as:
“Free of charge, relatively fast, but with strict rules.”
It’s especially important to note that card withdrawals are not a “freely chosen method,” but rather closer to a refund process to the original deposit source.
Withdrawal Process
Log in to your FXGT member page
Select “Withdraw”
Choose the currency to withdraw
Select the withdrawal source (trading account / eWallet)
Select your credit card/debit card
Enter the withdrawal amount
Submit and complete
In short, the operation itself is simple, but the key feature is that “which card the funds are returned to” is controlled based on your deposit history.
Processing Time (When will the funds arrive?)
According to FXGT’s Japanese instructions, credit card/debit card withdrawals are usually processed within 2 business days.
On the other hand, the official FAQ states that withdrawal processing times range from “instantly to a maximum of 7 business days”, and that the actual timing of the funds arriving varies depending on the payment method. Credit cards are relatively fast within this range.
Cases where delays may occur:
The following cases may result in delays exceeding 2 business days:
Incomplete card verification
Incomplete KYC (Know Your Customer) verification
The card company takes time to process the refund
Additional documents are required
The card has expired or been reissued, making it impossible to return the funds to the original card
Fees
FXGT states that credit/debit card withdrawals are free of charge.
However, some caution is needed here.
Even if FXGT offers free withdrawals, the actual processing may differ depending on the card company and payment network.
Costs to be aware of:
Timing of refund reflection on card statement
Exchange rate differences for foreign currency transactions
Impact of the card company’s billing cycle
In other words, “0 yen fee = completely no difference returned” is not always the case.

E-wallet Withdrawal Methods, Processing Times, and Fees
FXGT’s e-wallet withdrawals can be broadly summarized as:
“More flexible than cards, and often faster than banks.”
E-wallets are particularly advantageous for receiving profits at FXGT. The official FAQ also states that profits that cannot be withdrawn via card can be withdrawn via virtual wallet (e.g., STICPAY) or bank transfer.
First, the conclusion:
To summarize the key points of e-wallet withdrawals, they are as follows:
Fees: Generally free on the FXGT side
Processing Time: Usually within 48 hours according to most guidelines
Main Supported Wallets: bitwallet / STICPAY / BXONE, etc.
Withdrawal Destination: Generally the same wallet used for deposit
Prerequisites: Identity verification (KYC) and wallet name/ownership verification may be required
1) How to Withdraw from an E-wallet
FXGT e-wallet withdrawals are requested through the member page (Client Portal).
The process itself is similar to card withdrawals, but the key point is verifying that the wallet email address and account information match. The official FAQ guides you through the process of selecting your trading account or eWallet and specifying the withdrawal method.
Withdrawal Process
Log in to your FXGT member page
Select “Withdrawal”
Select the withdrawal currency
Select the withdrawal source (trading account / eWallet)
Select your eWallet (bitwallet / STICPAY / BXONE, etc.)
Enter the withdrawal amount
Submit and complete
In short, the operation itself is simple, but the ease of approval depends on “matching registration information”.
2) Processing Time (When will the funds arrive?)
FXGT’s Japanese guide states that withdrawals via bitwallet / STICPAY / BXONE are usually processed within 48 hours.
The official FAQ as a whole states that withdrawal processing times range from instant to a maximum of 7 business days, and vary depending on the method. E-wallets are relatively fast within this range. Cases where delays may actually occur
The following cases may result in delays exceeding 48 hours:
First-time e-wallet withdrawal
The FXGT registered email address and the wallet registered email address are different
Attempting to withdraw to a wallet not used for deposits
Submission of additional documents is required
In short, while withdrawals are usually fast, it’s best to assume that delays may occur if ownership verification is required.
3) Fees
FXGT’s FAQ states that withdrawal fees will not be charged without prior notice and consent, and the Japanese withdrawal guide also states that FXGT’s fees for bitwallet / STICPAY / BXONE are free.
However, this is quite important.
Costs to be aware of in practice
bitwallet withdrawal fees (e.g., when transferring from bitwallet to a bank account)
STICPAY transfer/exchange fees
Currency conversion fees
Receiving fees upon final deposit to the bank (when withdrawing from wallet to bank)
In other words, even if the transfer from FXGT to your e-wallet is free, there may be costs incurred when transferring to your bank account.
4) The most important thing about withdrawal rules
At FXGT, the principle for e-wallet withdrawals is to return to the same method used for deposit.
The official FAQ also clearly states that withdrawals must be made to the same eWallet used for deposit.
Specific example
For example,
If you deposited 50,000 yen by card
And 30,000 yen by STICPAY
You generally cannot suddenly withdraw everything to bitwallet.
The basic rule is to return to the original method according to your deposit history.
This may seem cumbersome, but it is a standard practice for anti-money laundering (AML).
Bank Transfer Withdrawal Method, Processing Time, and Fees
FXGT’s bank transfer withdrawal method is positioned as “convenient for receiving profits, but processing is somewhat slow.”
This method is particularly often used for profits that cannot be refunded by card, or when you want to receive a large sum in fiat currency. The official FAQ also states that excess profits can be withdrawn via bank transfer.
First, the conclusion:
To summarize the key points of bank transfer withdrawals, they are as follows:
Fees: Basically free on the FXGT side
Processing Time: Approximately 7 business days
Minimum Withdrawal Amount: 10,000 yen according to the Japanese guide
Withdrawal Destination: Bank account in your own name
Prerequisites: KYC completion, bank account registration, and name matching are important
1) How to Withdraw via Bank Transfer
FXGT’s bank transfer withdrawals are requested from the member page (Client Portal / My Page).
FXGT’s instructions also state that registering your bank account in advance will make the process smoother. Withdrawal Process
Log in to your FXGT My Page
Select “Withdrawal”
Choose your withdrawal currency
Select your withdrawal source (trading account / eWallet)
Select bank transfer
Choose your destination bank account (add if not registered)
Enter the withdrawal amount and submit your request
It’s important to understand that withdrawals are generally made from funds held in your eWallet.
In other words, you don’t transfer your trading account balance directly to an external bank; instead, you request a withdrawal from funds managed internally.
2) Processing Time (When will the funds arrive?)
FXGT’s Japanese guide states that bank transfers take approximately 7 business days to process.
However, the official FAQ as a whole states that withdrawal processing time ranges from “instant to a maximum of 7 business days,” with bank transfers being among the slower options.
Cases where delays are likely
The following cases may result in delays of 7 business days or more:
If the withdrawal spans weekends, holidays, or consecutive holidays:
Initial bank withdrawal
Bank account information verification is required
Processing may be stalled at intermediary banks and receiving banks
Submission of additional documents may be required
In short, bank transfers are more suited to “receiving large sums of money” than “speed” in practice.
3) Fees
FXGT’s official FAQ states that withdrawal fees are not charged without prior notice, and the Japanese guide also states that FXGT’s bank withdrawal fees are free.
However, this is quite important.
Actual costs that may be incurred:
Receiving bank fees
Intermediary bank (correspondent bank) fees
Exchange rate conversion fees
International remittance receiving fees
In other words, even if “FXGT’s side is free,” it’s common for the “final received amount to differ from the full amount.”
Bank transfers, in particular, are prone to incurring costs from financial institutions outside of FXGT.
4) Minimum Withdrawal Amount
FXGT’s Japanese guide states that the minimum withdrawal amount for bank transfers is 10,000 yen.
Therefore, it is often more efficient to withdraw a larger amount at once rather than making multiple small withdrawals.
This tendency is especially strong if the receiving bank charges a fee.

Cryptocurrency Withdrawal Methods, Processing Times, and Fees
FXGT’s cryptocurrency withdrawals have the following characteristics:
“Relatively fast, easy to use for receiving profits, but with a high risk of sending to the wrong recipient.”
The FXGT official FAQ also states that crypto wallets are supported as a withdrawal method.
First, the conclusion:
To summarize the key points of cryptocurrency withdrawals, they are as follows:
Fees: Generally free on the FXGT side
Processing Time: Relatively fast (however, this can vary depending on chain congestion and the number of verifications)
Withdrawal Destination: A cryptocurrency wallet managed by the user
Prerequisites: KYC completion and accurate entry of the recipient address
Caution: Network (chain) selection errors can be fatal
1) Cryptocurrency Withdrawal Method
FXGT’s cryptocurrency withdrawals are requested from the member page (Client Portal). The official FAQ explains that when withdrawing, you select the currency, withdrawal source, withdrawal method, and amount from “Withdraw.”
Withdrawal Process
Log in to your FXGT member page
Select “Withdraw”
Choose the currency you wish to withdraw
Select the withdrawal source (trading account / eWallet)
Select Cryptocurrency Withdrawal
Enter the recipient wallet address
Select the network (chain) if necessary
Enter the withdrawal amount and submit the request
While the process itself is simple, the most important thing for cryptocurrency withdrawals is not to confuse the “address” and “chain”. This is more difficult to recover from than a bank account entry error, so please be careful.
2) Processing Time (When will the funds arrive?)
According to the official FXGT FAQ, withdrawal processing time ranges from “instant to a maximum of 7 business days,” and varies depending on the method. Cryptocurrency withdrawals are generally among the faster options, but the actual arrival of funds depends on the blockchain confirmation status.
Main reasons for delays in processing:
Blockchain congestion
Fluctuating network fees
High number of verifications required for the recipient’s chain
Additional verification required for the first withdrawal
Incomplete KYC or payment verification
In short, while cryptocurrency withdrawals may feel fast, “FXGT processing completion = immediate receipt” is not guaranteed. It’s common for the wallet to be awaiting approval.
3) Fees
FXGT’s official FAQ states that withdrawal fees are not charged without prior notice and consent, and the Japanese fee guide also explains that there are generally no withdrawal fees.
However, this is quite important.
Costs to be aware of:
Blockchain transfer fees (network fees)
Receiving wallet/exchange deposit conditions
Currency conversion costs
Selling fees at the recipient exchange
In other words,
“Even if FXGT’s withdrawal fees are free,” it doesn’t necessarily mean that “the entire process, including final receipt, is completely free.”
ETH-based and congested chains are particularly susceptible to network costs.
4) The Most Important Thing Regarding Withdrawal Rules
At FXGT, even with cryptocurrency withdrawals, the principle of “withdrawal consistent with the method used for deposit” is paramount. The official FAQ also states that withdrawals must be made to the same card, eWallet, or bank account used for the deposit.
In other words, for example:
If you have principal deposited via card
If you have principal deposited via eWallet
If you suddenly try to withdraw everything in cryptocurrency, this may not be approved. FXGT prioritizes the return of principal in accordance with the deposit method.
Important Points Regarding Withdrawal Methods
The most important point regarding FXGT’s withdrawal methods is, in short,
“Following the rules is more important than the method itself.”
In fact, while FXGT offers several withdrawal methods, most withdrawal problems or delays are due to procedural errors or insufficient verification. The order of identity verification, name matching, and deposit route is particularly important.
1) Withdrawals are not possible until identity verification (KYC) is completed.
Even if you can deposit and trade with FXGT, identity verification is required for withdrawals.
The official FAQ also states that profile completion, KYC, and Payment Verification are required before withdrawal.
Points to Note
Simply opening an account is insufficient.
Identity verification, address verification, and payment method verification may be required.
First withdrawals are especially prone to delays.
It’s safer to complete the withdrawal preparations before making a deposit.
2) Withdrawals must be made to an account in your own name; otherwise, it’s generally not allowed.
FXGT generally prohibits the use of cards, bank accounts, e-wallets, and cryptocurrency-related accounts in the name of a third party.
The FAQ clearly states that deposits and withdrawals must be made using payment methods in the same name as your FXGT account.
Common examples of what not to do:
Credit card in a family member’s name
Bank account in a spouse’s name
bitwallet/STICPAY in a different name
Using a company account as a personal account
Doing this often results in withdrawal being withheld, requiring additional documents, or in the worst case, the transaction being returned.
3) Withdrawals are generally returned to the original deposit method.
This is the most common point of difficulty with FXGT.
FXGT has a rule that withdrawals are first returned to the original deposit method, which is common practice for AML (Anti-Money Laundering) measures. The official deposit and withdrawal page also states that, for maximum security, withdrawals are first returned to the original deposit method.
Example
For example,
If you deposited 50,000 yen via card
and 30,000 yen via STICPAY
it can be difficult to withdraw the entire amount via bank transfer all at once.
Typically,
the refund is first to the card
then to STICPAY
then, any profits can be withdrawn via another method as needed
This is the typical process.
4) Profits cannot always be withdrawn entirely to the card
Credit/debit cards are essentially treated as refunds.
Therefore, the FXGT FAQ states that the total amount that can be withdrawn via card is limited to the initial deposit amount. Profits exceeding this amount may be withdrawn via other methods such as e-wallets or bank transfers.
Points to note
“I deposited 100,000 yen and it became 200,000 yen, so I want to transfer 200,000 yen to my card” may not be possible.
Profits are most likely to be withdrawn via bank transfer or e-wallet.
The withdrawal method is often determined by the combination of the initial deposit methods.
Not knowing this can easily lead to the feeling that your withdrawal has been refused.
5) Email Address Matching is Crucial for E-Wallets
When using e-wallets (e.g., bitwallet, STICPAY, etc.), the FXGT FAQ states that automatic verification is easier if the email address registered with the eWallet is the same as the email address registered with FXGT. If they are different, you may be required to submit proof of ownership.
Points to Note
FXGT registration email and wallet registration email are different.
The name spelling is slightly different.
Ownership verification is required for the first withdrawal.
E-wallets are convenient, but carelessly registering with the assumption of “immediate withdrawal” can actually lead to delays.
6) Be Aware of “Bank Costs” and “Time Differences” in Bank Transfers
FXGT’s policy is not to charge withdrawal fees without prior agreement, but bank transfers may incur costs for the receiving bank, intermediary banks, and currency conversion.
Also, even though processing is 24/7, the bank network itself operates on a business day basis, so transfers spanning weekends and holidays are likely to be delayed.
Points to Note
Even if FXGT offers free withdrawals, the amount received may be slightly reduced.
International transfers make it difficult to predict when funds will arrive.
While convenient for large amounts, it’s not suitable for small amounts.
In short, bank transfers offer security, but they aren’t the fastest.
7) The biggest risk with cryptocurrency withdrawals is “address/chain errors.”
Cryptocurrency withdrawals are fast and convenient, but they are the method where mistakes have the greatest impact.
The FXGT FAQ also provides information on TxID, Destination Tag, and USDT network (ERC20/TRC20), highlighting the importance of chain selection and associated information.
Particularly dangerous mistakes:
Incorrect wallet address entry
Incorrect USDT chain selection (ERC20/TRC20)
Forgetting to enter a Tag/Memo for XRP, etc.
The receiving exchange doesn’t support that chain.
This is truly important; you should never withdraw cryptocurrency “just because.”

Are withdrawal refusals possible?
There are cases that “appear to be withdrawal refusals.”
However, based on FXGT’s official FAQ, rather than “unfair unilateral refusals despite correct procedures,” most cases are halted due to rule inconsistencies, insufficient verification, or prohibited activities. FXGT places considerable emphasis on KYC completion, refunds to the same name, and refunds to the same deposit route.
Conclusion
What is more likely to occur with FXGT is “withdrawal suspension, reversal, or partial approval” rather than “withdrawal refusal.”
The following three patterns are particularly common:
Incomplete identity verification or payment verification
Attempting to withdraw using a different method than the deposit method
Attempting to withdraw all profits, including the principal, using a credit card
In other words, it’s more common for funds to be withdrawn if the transaction is corrected to comply with the rules, rather than being “lost.”
1) Incomplete KYC (Identity Verification) or Payment Verification
FXGT’s official FAQ clearly states that account profile completion, KYC, and payment verification are required before withdrawal.
If this status is incomplete, your withdrawal request will not be approved, or you will be left waiting for additional documents.
Common situations
Only account opening has been completed.
Card verification or proof of wallet ownership has not been submitted.
Bank account name verification has not been completed.
2) Attempting to withdraw using a method different from the one used for deposit.
This is the most important point.
FXGT’s official FAQ states that withdrawals must be returned to the same card/eWallet/bank account used for deposit.
For example,
Depositing with a card, but trying to withdraw via bank transfer from the start.
Depositing with STICPAY, but trying to withdraw to bitwallet.
In such cases, it’s not so much a rejection as “that method is not accepted.”
A significant percentage of the time, this is misunderstood as a “withdrawal refusal.”
3) Attempting to withdraw all profits, including the total amount, using a credit card.
FXGT’s official FAQ states that, in principle, the total amount withdrawn via card is limited to the total amount deposited via card.
In other words, the card withdrawal is essentially a refund process. Withdrawing all profits to your card may not be approved.
Example
Deposit 100,000 yen via card
Balance becomes 180,000 yen
In this case,
100,000 yen is refunded to the card
The remaining 80,000 yen (profit) is likely to be transferred via bank transfer or e-wallet
This is a fairly common pattern that “looks like a withdrawal refusal.”
4) Name mismatch
FXGT generally does not accept payment methods in the name of a third party.
The official FAQ also states that cards, bank accounts, and e-wallets must all match the registered name.
Examples that are likely to be rejected:
Card in a family member’s name
Bank account in a different name
bitwallet/STICPAY with a different name than the FXGT registered name
In this case, not only is withdrawal impossible, but it is also likely to result in additional verification, hold, or return.
5) E-wallet email address mismatch
The FXGT FAQ states that automatic verification is easier if the e-wallet email address is the same as the FXGT registered email address.
If the information is incorrect, you may be required to submit proof of ownership (screenshots or statements).
In other words, it’s often not a case of “unable to withdraw to bitwallet,” but rather “additional identity verification is required.”
6) It’s simply temporarily suspended for additional verification.
FXGT’s official FAQ states that they will contact you within 24 hours if additional information is needed.
Also, withdrawal processing times vary widely, from immediate to a maximum of 7 business days.
Therefore, from the user’s perspective,
If the funds don’t arrive immediately after application,
and the status remains “pending,”
it’s easy to feel like you’ve been “rejected.”
However, in reality, it’s often just under review or awaiting verification.
Frequently Asked Questions
This guide compiles frequently asked questions (FAQs) about FXGT withdrawals, ordered from most common stumbling blocks for beginners.
In short, the key to withdrawing from FXGT isn’t whether you can withdraw, but whether you can withdraw according to the rules. The official FAQ also states that KYC completion, refund to the original deposit method, and payment verification are prerequisites. There are official services available; please visit the homepage and click to check the details. A variety of tools are also available.
Q1. Can I really withdraw from FXGT?
Yes, withdrawals are possible.
However, this is contingent on fulfilling the rules regarding identity verification (KYC), payment verification, name matching, and deposit route.
The official FAQ also states that profile completion, KYC, and Payment Verification are required before withdrawal.
Key Point
It’s more accurate to think of FXGT as a broker that is prone to delays if conditions aren’t met rather than a broker that cannot withdraw.
Q2. Where do I apply for a withdrawal?
You apply from the “Transaction Hub” → “Withdraw” section of the FXGT member page (Client Portal).
The withdrawal process involves selecting the following options:
Withdrawal Currency
Withdrawal Source (Trading Account / eWallet)
Withdrawal Method
Withdrawal Amount
In other words, withdrawals are managed through the member page, not directly from MT4/MT5.
Q3. Can I withdraw directly from my trading account?
Basically, withdrawals are made via the member page.
Also, FXGT frequently uses internal transfers between trading accounts and eWallets, and internal transfers are advertised as being processed instantly.
In other words, the process is easier to understand if you think of it as follows:
Secure profits in your trading account
Transfer funds to your eWallet as needed
Submit a withdrawal request from there
Q4. How long does withdrawal take?
According to the official FXGT FAQ, withdrawal processing time is “instant to a maximum of 7 business days”.
The specific speed of receipt varies depending on the withdrawal method chosen.
Guideline
Card: Relatively fast
E-wallet: Relatively fast
Bank transfer: Slightly slower
Cryptocurrency: Often relatively fast after processing
However, delays may occur due to factors outside of FXGT, such as weekends and holidays, card company issues, bank congestion, and blockchain congestion.
Q5. Are there withdrawal fees?
While FXGT often treats withdrawals as free depending on the method,
it’s not always completely free in the end.
This is because costs can be incurred by the bank, card company, wallet, and blockchain.
Actual costs to be aware of:
Bank receiving fees
Intermediary bank fees
E-wallet withdrawal fees
Exchange fees
Cryptocurrency network fees
In other words,
it’s important to consider “FXGT fees” and “actual receiving costs” separately.
Q6. Why am I sometimes told my withdrawal was “rejected”?
In most cases, it’s not a true rejection, but rather a “hold, return, or failure to meet conditions.”
According to the official rules, withdrawals are likely to be stopped in the following cases:
Common Causes
KYC Incomplete
Card Verification / Payment Verification Incomplete
Attempting to withdraw using a different method than the one used for deposit
Name Does Not Match
Attempting to withdraw profits to the card
Further Verification in Progress
In short,
“Rule Violation/Unverified Issues” are more common than “Unfair Withdrawal Refusal.”
Q7. Can I freely choose my withdrawal destination?
Basically, you cannot.
At FXGT, the principle is that withdrawals are first returned to the original deposit method.
The official deposit/withdrawal page also clearly states that for maximum security, withdrawals are first returned to the original deposit method.
Examples
Deposit by card → First refunded to card
Deposit by STICPAY → First refunded to STICPAY
Deposit by bank transfer → First refunded to bank
Not knowing this can easily lead to the question,
“Why can’t I withdraw directly to my bank account?”
Q8. Can I withdraw profits to my card?
Not always possible.
Card withdrawals are essentially refunds, so as a general rule, only the principal amount deposited via card is refunded.
Example:
Deposit 100,000 yen via card
Assuming profits, the balance becomes 180,000 yen
In this case,
100,000 yen → refunded to card
The remaining 80,000 yen (profit) → withdrawn via e-wallet / bank transfer, etc.
This is the most common method.
Q9. Can I withdraw using a card or bank account in a family member’s name?
Basically, no.
At FXGT, payment methods such as cards, bank accounts, and e-wallets must match the name registered with FXGT.
Examples that are likely to result in rejection:
Card in a family member’s name
Bank account in a spouse’s name
bitwallet / STICPAY under a different name
This is quite important; name mismatch is a common cause of withdrawal problems.
Q10. What should I be careful about when withdrawing via e-wallet?
The most important thing is that the registration information matches.
The FXGT FAQ states that using the same email address for your eWallet as your FXGT registration email address makes automatic verification easier. If they are different, you may be required to submit proof of ownership.
Points to note:
Email address mismatch
Difference in name spelling
Additional verification required for first withdrawal
E-wallets are convenient, but
“If your registration information is careless, delays are likely.”




コメント