HFM (formerly HotForex): Reputation and Reviews? FX Company Overview, Reliability and Safety Survey, License, Advantages and Disadvantages, Latest Version, Detailed Explanation

HFM

This article introduces and explains the features, maximum leverage, bonuses, user reviews, benefits and attractions of the overseas FX broker HF Markets (hfm, hotforex). It is a very popular FX company in the world. Over 3 million accounts have been opened worldwide, and the majority of traders are trading. Therefore, we are holding this article at Thursday to let you know more about this company. Please refer to this article if you are considering opening an account.

  1. HFM Basic Information
  2. HFM (HF Markets) Company Information
    1. 🏢 1. Company Overview (Basic Information)
    2. 🌍 2. Global Legal Entities and Locations
    3. ⚖️ 3. Regulation and Licensing (Foundation of Trust)
    4. 📊 4. Business Description
    5. 📞 5. Contact and Support
    6. 🏆 6. Track Record and Reputation
  3. HFM (HF Markets) Services and Features
    1. 🧩 1. Diverse Trading Products (CFDs)
    2. 💻 2. Trading Platform and Technology
    3. 📌 3. Value-Added Services & Trading Tools
    4. 👥 4. Special Services
    5. 💰 5. Trading Conditions and Capital Management
    6. 📞 6. Support and Services
    7. 🧠 7. Summary of Benefits and Features
    8. ⚠ Caution
  4. HFM (HFMarkets) Reputation and Reviews
    1. 👍️ Many Positive Reviews
    2. ⚠️ Negative Reviews and Points to Note
  5. Account Types and Features
    1. 📌 1. Cent Account
    2. 📌 2. Premium Account
    3. 📌 3. Pro Account
    4. 📌 4. Zero Account
    5. 📌 5. Top-Up Bonus Account
    6. 📌 6. HF Copy Account
  6. About Zero Cut and Stop Out
    1. 1️⃣ What is Zero Cut?
    2. 2️⃣ What is a Stop Out (Margin Call)?
  7. HFM (HFMarkets) Bonus Campaign
    1. 🎁 1. 20% Deposit Bonus (Always Available)
    2. 🎉 2. 100% Deposit Bonus (Limited Time Offer)
    3. 🏆 3. Trader Awards
    4. 💰 4. ROFM (Return On Free Margin) Program
    5. ⭐️ 5. Loyalty Program (HFM Bars)
    6. 📊 6. Demo Contest
  8. HFM (HFMarkets) Trading Environment
    1. 💻 Trading Platform (Environment)
    2. ✅ STP/ECN Execution
    3. 💱 Spreads and Costs
    4. 🚀 Leverage
    5. 🌍 Wide Product Lineup
  9. HFM (HF Markets) Deposit and Withdrawal Methods
    1. ✅ Main deposit methods
    2. ✅ Basic withdrawal methods
    3. 🧠 General Deposit and Withdrawal Rules and Precautions
  10. HFM (HFMarkets) Prohibited Activities
    1. ❌ 1. Prohibited Trading/Unauthorized Trading
    2. ⚠️ 2. Hedging (between accounts/with other companies)
    3. ⚰️ 3. Violation of Bonus/Promotion Terms and Conditions
    4. 📛 4. Other Potential Prohibited Activities
  11. HFM vs. Other Brokers
    1. 🧠 Comparison Points
  12. HFM (HFMarkets) Frequently Asked Questions (FAQ)
  13. About Account Opening and Required Documents
    1. 🔑 Basic Account Opening Steps
    2. Document Review (Authentication)
    3. 📌 Important Notes/Frequently Asked Questions
    4. 🎯 Extra Points
    5. Related

HFM Basic Information

Company NameHF Markets(SV) Ltd.
Year of establishment2010
Service OverviewA large brokerage providing services in over 180 countries worldwide with millions of registered accounts
Financial products handledForeign Exchange (FX), Stock Indices/Commodities, Stock CFDs/Cryptocurrencies
Trading PlatformMetaTrader 4(MT4)、MetaTrader 5(MT5)
Maximum Leverage2,000x
User SupportMultilingual support
Financial License✔ FCA (UK, Financial Conduct Authority)
✔ FSCA (South Africa)
✔ DFSA (Dubai)
✔ FSA (Seychelles)
Deposit and Withdrawal MethodsBank transfer
Credit/Debit card (VISA/Master/JCB, etc.)
bitwallet / BXONE / Binance Pay / Cryptocurrency
Account TypeCent Account
Premium Account
Pro Account
Zero Account
Top-up Bonus Account

HFM (HF Markets) Company Information

The following is a summary of HFM (HF Markets) company information. HFM is a global online FX/CFD broker operated as part of a global corporate group with multiple legal entities and regulatory structures. It is based in Saint Vincent and the Grenadines. As a top-tier broker, it has users who open accounts every month.

🏢 1. Company Overview (Basic Information)

Official Name:

HF Markets Group (Group name including multiple legal entities)

Main Operating Entity:

HF Markets (SV) Ltd

Registered in: St. Vincent and the Grenadines (International Business Company)

Registration Number: 22747 IBC 2015

Address: Suite 305, Griffith Corporate Centre, P.O. Box 1510, Beachmont, Kingstown, St. Vincent & the Grenadines

Founded:

Started providing financial services around 2010, changing the brand name from HotForex to HFM (around 2022).

Operational Structure:

As a global financial brokerage, we provide services in various countries and regions through multiple legal entities.

🌍 2. Global Legal Entities and Locations

HFM is not a single legal entity; instead, it has established regulatory and operating entities for each region.

法人所在地役割
HF Markets (SV) LtdSaint Vincent & the GrenadinesMain business operations (international)
HF Markets (UK) LtdEnglandFCA-regulated services for EU and UK customers
HF Markets (Europe) LtdCyprusIntra-EU investment services
HF Markets SA (PTY) LtdSouth AfricaFor the South African market
HF Markets (Seychelles) LtdSeychellesBrokers for select regions
HFM Investments LtdKenyaKenya Capital Markets Broker
*Services provided may vary depending on the country or region.

⚖️ 3. Regulation and Licensing (Foundation of Trust)

HFM operates under the authorization of financial regulatory authorities in multiple countries and regions. While the strength and protection of regulations vary by country, the main ones are listed below. Additionally, market activity and underlying activities are monitored and subject to strict regulations.

🌐 Major Regulators and Licensing

UK (FCA)

HF Markets (UK) Ltd — Authorized and regulated by the Financial Conduct Authority (FCA) (Firm Reference Number: 801701).

South Africa (FSCA)

HF Markets SA (PTY) Ltd — Regulated by the South African Financial Sector Conduct Authority (FSCA).

Dubai (DFSA)

HF Markets (DIFC) Ltd — Regulated by the Dubai Financial Services Authority.

Seychelles (FSA)

HF Markets (Seychelles) Ltd — Authorized by the Seychelles Financial Services Authority.

Kenya (CMA)

HFM Investments Ltd — Approved as an online broker by the Capital Markets Authority.

Cyprus (CySEC)

HF Markets (Europe) Ltd is licensed by the Cyprus Securities and Exchange Commission (CySEC) (for EU users).

Note: While the company’s headquarters are primarily registered in St. Vincent and the Grenadines, it also provides services through legal entities in more regulated countries such as the UK, EU, and South Africa.

📊 4. Business Description

The HFM Group provides the following financial services:

Online FX and CFD trading

Intermediation of various financial products (currencies, commodities, stock indexes, stock CFDs, cryptocurrency CFDs, etc.)

Execution services through trading platforms (MT4/MT5, etc.)

Trading functions such as automated trading, copy trading, and PAMM

📞 5. Contact and Support

HFM offers multilingual customer support, including Japanese support (by phone, email, and chat).

Support Contact Examples (Reference Information)

Telephone Number (UK-based): +44 20 3097 8571

Japanese Support Hours: Weekdays (e.g., 9:00 AM – 12:00 AM Japan Time)

Support Email Address: support@hfm.com, etc.

🏆 6. Track Record and Reputation

With a long history of operation (since 2010), they are recognized as an international broker with a large global user base.

Their official website lists numerous industry awards.

HFM (HF Markets) Services and Features

Below is a clear summary of the main services and features offered by HFM (HF Markets). As an overseas FX/CFD broker, HFM offers a wide range of trading products and services, providing a comprehensive trading environment suitable for beginners to advanced traders. It offers a zero-cut system and copy trading, providing ample service.

🧩 1. Diverse Trading Products (CFDs)

As a major and reputable broker, HFM offers a wide variety of financial products. Specifically, it offers a fairly extensive selection of products, from the popular Bitcoin to currency pairs, precious metals, stock indices, and energy. From day trading to swing trading, it offers a wide range of products to get you started.

✅ FX (Foreign Exchange)

50+ Currency Pairs (Major, Minor, Exotic)

✅ Precious Metals & Commodities

Gold, Silver, Platinum, Palladium, Energy (Crude Oil & Natural Gas), Soft Commodities, etc.

✅ Stock Indices

Major Global Stock Indices (e.g., S&P 500, FTSE 100, DAX 30, etc.)

✅ Stock CFDs

Global Corporate Stock CFDs (Over 100 Stocks)

✅ Cryptocurrency CFDs

Popular Cryptocurrencies like BTC, ETH, and XRP are also available via CFDs (24/7)

✅ ETFs & Bonds

Select ETFs and Treasury Bond CFDs are also available.

💻 2. Trading Platform and Technology

A widely used platform is available, so you can expect great things. Please take a closer look. Whether you’re a short-term or long-term trader, members can enjoy high leverage across five account types. Receive bonuses in advance for added security.

📊 MetaTrader 4 & MetaTrader 5

World-standard trading tools, free to download and install

Supports automated trading (EA), multiple time frames, indicators, and advanced analysis, significantly improving performance

📱 HFM’s proprietary app

All-in-one app with account management, deposits and withdrawals, real-time notifications, news, and analysis

🧠 WebTrader

Trade in your browser (no installation required) and uses a web browser

📌 3. Value-Added Services & Trading Tools

🧠 Education & Analysis Tools

Abundant learning content, including webinars, video tutorials, ebooks, and articles

Market analysis, economic calendars, and real-time news

🎯 Autochartist

Identify trading opportunities with automated pattern recognition and market scanning tools

📈 Premium Trader Tools

Advanced chart analysis, sentiment tools, trade management tools, and more

🖥 VPS Service

Provides a stable operating environment for automated trading (free with certain conditions)

👥 4. Special Services

📋 HFCopy (Copy Trading)

Follow other traders’ strategies and trade (automatically follow professional strategies)

📊 PAMM

Investors entrust their funds to a manager, who manages them professionally (performance-based fee system)

🧪 Demo Account

A demo environment is available for risk-free trading experience and strategy testing.

💰 5. Trading Conditions and Capital Management

⚖️ Leverage

Up to 2,000x (varies by region and account type)

📉 Spreads and Fees

Spreads vary by account type (low spreads for zero accounts, etc.)

🛡 Risk Management

Negative Balance Protection (a system to prevent losses in excess of margin)

🏦 Segregated Management

Customer funds are managed separately from the operating company’s funds (enhancing safety)

📞 6. Support and Services

🌍 Multilingual Support

24/5 Support (Live Chat, Phone, Email) in Major Languages

📱 SMS Notification Service

Receive Market Alerts and News via SMS (Conditions Apply)

🧠 7. Summary of Benefits and Features

💡 Benefits

Extensive product lineup for diverse markets

Advanced tools and educational content available

Versatile platform for beginners and advanced traders

Wide range of options available, including copy trading, automated trading, and PAMM

⚠ Caution

Understand that high leverage comes with high risks

Support reviews are mixed (due to regional and language differences)

HFM (HFMarkets) Reputation and Reviews

Below is a summary of HFM (HF Markets) reviews (pros, cons, and actual user opinions). Since opinions on overseas FX brokers vary widely, we’ve compiled a balanced summary from multiple sources. 👇

👍️ Many Positive Reviews

  1. Stability and Reliability

With a long history and many accounts opened around the world, many say it’s highly reliable. Licenses and a proven track record are highly valued.

  1. Support and Trade Execution

Customer support is available in multiple languages, and reviews have cited relatively quick responses. There have also been reports of few withdrawal issues and quick resolutions.

  1. Extensive Educational Content

With a wide selection of webinars and beginner-friendly content, it’s easy to learn, even for beginners.

  1. Flexible Trading Terms and Account Selection

Popular for its wide range of account types, wide range of instruments, and high leverage of up to 2,000x.

  1. Withdrawals

Some reviews, such as bitwallet, report relatively fast withdrawal times (within a few hours).

⚠️ Negative Reviews and Points to Note

  1. Complaints About Withdrawals and Profits

Some users have expressed strong dissatisfaction with withdrawals and profits, such as having their profits canceled or their accounts closed. These types of comments have also been seen on overseas forums, with some claiming insufficient support.

  1. Slow Support

Reports on Reddit and elsewhere have noted that live chat responses were slow, even slower over the weekend.

  1. Spreads and Execution Conditions

Even with zero-spread accounts, some users complained of wide spreads and felt the execution conditions were unclear.

  1. Difficulty Understanding Bonuses and Conditions

Some users have pointed out that parts of the Japanese website are not fully translated, making it difficult to understand English-only sections, such as the bonus terms and conditions.

🧠 Key Points from Reviews

✔️ Positive Trends

A long history of global operations and licenses build trust.

Reviews praise the trading environment (MT4/MT5) and wide range of stocks available.

Many reviews praise the beginner-friendly content and support.

❗ Negative Trends

Some users report issues with withdrawals and profit handling (interpretations and responses vary).

Dissatisfaction with support and trading terms is also common.

Account Types and Features

Below is a clear list of HFM (HF Markets) account types and their respective features. HFM offers multiple account types to suit traders’ goals, experience, and capital needs. 👇

📌 1. Cent Account

Features

Introductory account for small-scale trading (1 lot = 1,000 units)

Minimum deposit: Easy to get started with $0 and up

Leverage: Up to 2,000x (subject to regulations and circumstances)

Relatively wide spreads (e.g., from 1.2 pips)

No commissions, swap-free support available

Ideal for beginners to familiarize themselves with real trading and test strategies

➡️ Recommended for beginners who want to start with a small amount and minimize risk.

📌 2. Premium Account

Features

A standard representative account popular with Japanese traders.

Minimum Deposit: Starting at $0, No Commission

Leverage: Up to 2,000x

Moderate spreads (e.g., around 1.2-1.4 pips)

Swap-free (Islamic accounts) also available

Supports all instruments (FX, stocks, commodities, indices, cryptocurrencies, etc.)

➡️ An account suitable for beginner to intermediate traders with standard discretionary trading skills.

📌 3. Pro Account

Features

A spread-focused account for advanced traders

Minimum Deposit: Around $100

Low spreads (e.g., 0.5-0.6 pips)

No commissions, market execution available, HFM

Leverage up to 2,000x

Suitable for high-volume, frequent traders

➡️ Designed for intermediate to advanced, professional-oriented traders who want to keep costs down.

📌 4. Zero Account

Features

An account offering the tightest spreads (from 0.0 pips)

Minimum Deposit: From $0

Narrow spreads, but transaction fees apply (e.g., around $3/lot)

Leverage up to 2,000x

Popular for scalping and high-frequency trading

➡️ Recommended for traders who prioritize spread costs.

📌 5. Top-Up Bonus Account

Features

Dedicated account eligible for deposit bonuses

Minimum Deposit: $0 and up

Leverage: Up to 1,000x

No commission, slightly wider spreads (e.g., 1.4 pips and up)

➡️ An account suitable for those who prioritize bonuses and want to increase their capital.

📌 6. HF Copy Account

Features

Dedicated copy trading account (follows other traders’ trades)

Leverage is lower than standard accounts (up to approximately 500x)

Beginners can utilize the techniques of experienced traders

➡️ No trading required

About Zero Cut and Stop Out

This article provides a beginner-friendly summary of the zero cut and stop out (margin call) mechanisms at HFM (HFMarkets). These mechanisms are unique to overseas FX, so it’s important to understand the differences. Currently, stop outs are triggered at a 20% level. Therefore, you must manually stop your position before then.

1️⃣ What is Zero Cut?

Zero Cut is a system in which HFM will cover your debts even if your account balance goes negative. Even if the amount goes negative, there is no margin call, 100% guaranteed.

Features

Even if your account balance goes negative, you will not be charged any additional fees.

No margin calls (no additional margin required) are a major benefit of overseas FX.

Even if you incur losses greater than your margin, your account balance will be reset to $0.

HFM applies zero cuts to all account types (Standard, Zero Account, ECN, etc.).

Example

Margin: $100

Trading Loss: $150
→ Account Balance: $0 (HFM will cover any negative $50)

✅ Benefits: Open large positions with small capital
⚠️ Note: Zero cut is an HFM policy and may not be supported by other brokers.

2️⃣ What is a Stop Out (Margin Call)?

A stop out is a mechanism that forcibly closes positions to limit losses when the margin maintenance ratio falls below a certain level.

HFM Stop-Out Conditions (Example)

A stop-out occurs when the margin maintenance rate (Equity / Margin × 100) falls below 20%.

Part or all of your open positions are automatically liquidated.

Unlike a zero-out, this is a safety mechanism that automatically adjusts your account balance to prevent it from going negative.

Example

Margin: $100

Losses on your open position cause your maintenance rate to fall below 20%.
→ HFM automatically closes your position.
→ Remaining account balance: $10, for example.

✅ Benefits: Prevents large losses in advance.
⚠️ Caution: In the event of sudden market fluctuations, you may not be able to settle at your desired price, resulting in your balance dropping to zero.

HFM (HFMarkets) Bonus Campaign

Below is a summary of the main details, types, overviews, and important points to note about HFM (HF Markets) bonus campaigns. 👇 Please continue to check the official websites for important campaign periods and announcements.

🎁 1. 20% Deposit Bonus (Always Available)

Overview

This campaign awards 20% of your deposit as a bonus.

The maximum amount you can receive is approximately ¥750,000 (approximately $5,000).

There is no limit on the number of times you can receive the bonus, so you can receive it as many times as you like until you reach the bonus limit.

Eligible

Only applies to top-up bonus accounts.

Standard accounts such as Premium, Pro, Zero Cent, and others are not eligible.

Features

Bonuses cannot be withdrawn as cash (they can only be used as trading margin).

Trading profits earned using the bonus can be withdrawn.

📌 Recommended for:
Those who want to increase their trading margin and increase the number of positions, or those who want to trade with small amounts while reducing risk.

🎉 2. 100% Deposit Bonus (Limited Time Offer)

Overview

Receive 100% of your first deposit as a bonus.

The bonus limit is between several tens of thousands and 30,000 yen (subject to change depending on the time of year).

Eligible

This offer is also limited to top-up bonus accounts.

Features

Held irregularly and only available to new and existing users.

Bonuses are generally non-withdrawable, but profits can be withdrawn according to the rules.

📌 Recommended for:
First-time traders and those looking to maximize their capital efficiency.

🏆 3. Trader Awards

Overview

This monthly contest-style event awards top performers with cash prizes (e.g., $1,000 + a trophy).

An event that rewards regular trading performance.

Features

Winners are awarded cash and titles.

Regular trading accounts (e.g., Premium) are also eligible to participate.

💰 4. ROFM (Return On Free Margin) Program

Overview

A program that rewards daily based on your account’s excess margin.

Potential to receive up to approximately 3% of pooled prize money (e.g., $1 million).

Features

Return amounts vary based on actual trading volume and margin balance.

A system that provides additional profit opportunities while trading.

⭐️ 5. Loyalty Program (HFM Bars)

Overview

A program that allows you to earn HFM Bars (points) based on your trading volume.

Earned bars can be exchanged for cash, trading services, rewards, and more.

Features

A permanent reward system that is open to regular accounts.

Enjoy the fun of accumulating and redeeming points.

📊 6. Demo Contest

Overview

Compete for rankings using demo accounts and earn prizes and bonuses.

Participate without risking actual funds.

Features

Compete for performance within a set period using an MT4/MT5 demo account.

Prize money can be transferred to a real account as profits, subject to certain conditions.

HFM (HFMarkets) Trading Environment

Below is a clear summary of the key points about HFM (HF Markets)’s trading environment (platform, execution, spreads, leverage, instruments, etc.) 👇 2000x leverage is available, so you can rest assured. Self-settlement is a breeze. Official economic indicators and other information are available for accurate trading. This provides the perfect environment for long-term success.

💻 Trading Platform (Environment)

📈 1) MetaTrader 4 (MT4)

A world-class trading platform with a wide range of analytical tools and indicators.

Automated trading (EA) is also available.

📊 2) MetaTrader 5 (MT5)

The successor to MT4, it supports more instruments and time frames.

Supports multi-asset trading, including stocks and indices, in addition to FX.

📱 3) HFM’s Proprietary Platform and App

Trading and account management are possible via browser or smartphone app.

Trading on the go is highly convenient.

📊 Execution Method (Order Execution)

✅ STP/ECN Execution

HFM uses an NDD (No Dealing Desk) system, connecting directly with market liquidity providers for transparent execution (based on variable spreads rather than fixed spreads)*.

*NDD: A system in which brokers directly pass trader orders to liquidity providers (banks, etc.), minimizing conflicts of interest.

💱 Spreads and Costs

📉 Key Features

Major currency pairs (e.g., EUR/USD, USD/JPY, etc.) offer variable spreads depending on market conditions and account type.

Spread Examples (Varies with Market Conditions):

EUR/USD: Approximately 1.4 pips

GBP/USD: Approximately 1.6 pips
*Actual values ​​may vary depending on market conditions and account type. These are for reference only.

💡 Key Points

With the “Zero Account,” you can set spreads to nearly 0.0 pips (with transaction fees) (compared to other account types).

🚀 Leverage

Up to 2,000x leverage is available (subject to restrictions depending on country and account type).

High leverage allows you to take larger positions with less capital, but it also increases your risk of loss, so caution is advised.

📈 Trading Instruments & Market Access

🌍 Wide Product Lineup

HFM offers not only FX currency pairs, but also the following:

FX Currency Pairs: Over 50

Precious Metals CFDs: Gold, Silver, etc.

Stock CFDs: Major Global Stocks

Stock Index CFDs

Energy Products (Crude Oil, etc.)

Cryptocurrency CFDs

Over 1,000 Diverse Financial Instruments Available (Numbers May Vary Depending on Source)

HFM (HF Markets) Deposit and Withdrawal Methods

This is a summary of HFM (HF Markets) deposit and withdrawal methods (as of 2025-2026). We’ll explain them in an easy-to-understand manner, including the actual usage procedures and terms and conditions. 👇

✅ Main deposit methods

Deposit Methodsminimum amountReflection timeremarks
Bank transfer100$〜2-7 business daysImmediately ~ around 10 minutes

(Visa / Mastercard / JCB )
5$〜Immediately ~ 10 minutesNo HFM fees (may be charged at overseas banks, etc.)
bitwallet5$〜Immediately to a few hoursPopular deposit and withdrawal methods
BXONE5$〜Immediate to short timeOnline wallet support
Crypto Payments / BitPay5〜30$Immediately ~ around 10 minutesDeposits and withdrawals possible with cryptocurrencies

📌 Key Points

All deposits must be made in the account’s name (no other users).

Most deposits (card, wallet, cryptocurrency) are reflected in your account instantly or within a few hours.

Bank transfers take longer to be reflected, but are suitable for large deposits.

✅ Basic withdrawal methods

We accept a wide range of payment methods, including credit cards, debit cards, and even bank transfers. You can also receive bonuses, so it’s a great deal. The total amount is automatically reflected on the screen. Please refer to the official website for details.

Withdrawal MethodsWithdrawal MethodsReflection timeDeposit time
Bank transfer100$〜FREEApproximately 2 to 10 business days

(Visa / Mastercard / JCB )
5$〜FREEApproximately 2 to 10 business days
bitwallet5$〜FREEOften immediate to within a day
BXONE5$〜FREEImmediate to short time
Crypto Payments / BitPay5〜10$〜FREEImmediately to a few business days

📌 Important Notes

Any funds deposited to your card will first be refunded to your card, and any profits must be withdrawn using another method (e.g., bank transfer, bitwallet, etc.).

You can withdraw your profits using methods other than the one used for depositing.

Withdrawal requests are accepted 24 hours a day, 365 days a year, and requests made during business hours (before 10:00 AM server time) may be processed the same day.

🧠 General Deposit and Withdrawal Rules and Precautions

🔐 Name Matching Rule

Deposits and withdrawals are only possible in the account’s name. Withdrawals are not possible until KYC (Identity Verification) is completed.

🔄 Anti-Money Laundering Measures

Withdrawals must be made using the same method up to the deposit amount.

Profits can be withdrawn using a different method.

⏳ Reflection Time

Wallets, Cards, and Cryptocurrencies: Instant to Short

Bank Wire: Relatively Longer, from Several to 10 Business Days

💡 Withdrawals May Be Delayed

Withdrawals may be delayed in the following cases:
✔ Incomplete Identity Verification
✔ Prohibited Transactions or Terms of Service Violation
✔ Bonus Conditions Not Met

HFM (HFMarkets) Prohibited Activities

This is a summary of HFM (HFMarkets) prohibited activities and trading rule violations, based on official terms and conditions, user experiences, and third-party summaries. Please be careful, as violations of overseas FX broker terms and conditions can result in profit confiscation, account suspension, and even expulsion. 👇

❌ 1. Prohibited Trading/Unauthorized Trading

HFM’s official terms and conditions prohibit the following unfair trading practices:

🔹 Arbitrage Trading

Arbitrage trading, which involves simultaneously buying and selling the same security on multiple markets, multiple accounts, or accounts with other companies, in an attempt to make risk-free profits from price differences, is prohibited.

🔹 Picking/Sniping

Some prohibited strategies, such as high-speed trading just before news breaks or at points of sudden change, are also explicitly prohibited.

🔹 Specific Uses of Automated Trading Accounts (EAs)

While not all EAs are prohibited, the use of EAs that seek to gain unfair profits (such as those used in conjunction with arbitrage or sniping) is prohibited.

⚠️ 2. Hedging (between accounts/with other companies)

Multiple sites and summaries of HFM users have the following hedging rule restrictions:

✔️ Hedging within the same account

Permitted (holding both long and short positions within the same account).

❌ Hedging between multiple accounts/with other brokers is prohibited.

Example: Buying in Account A and selling in Account B, simultaneously holding the same stock.

Hedging between HFM accounts or between HFM and another FX company is a violation of the terms of service.

Violating the terms of service will result in profit confiscation, account freezing, and penalties.

⚰️ 3. Violation of Bonus/Promotion Terms and Conditions

Regarding bonuses, the following actions are prohibited and may result in penalties:

Accepting a bonus and withdrawing it without trading

Attempting to profit solely through trades that do not meet the bonus conditions

Making an unspecified large number of trades in a short period of time (if suspected of being intended to overload the system)

*These actions are monitored within the scope of the bonus terms and conditions rather than the official terms and conditions. Violations may result in bonus confiscation, profits being withheld, or account restrictions being imposed.

📛 4. Other Potential Prohibited Activities

In light of HFM’s terms and conditions and general FX broker rules, the following actions are also prohibited (even implicitly):

❌ Transferring funds with the intent to defraud withdrawals or violate the terms and conditions

Accepting a bonus and withdrawing without trading

Requesting a withdrawal immediately after depositing for profit (bonus conditions not met)
→ This is prohibited by the terms and conditions and is subject to penalties.

❌ Abnormal system load

Intentional high-speed trading (HFT), mass order cancellations, etc.

Putting load on the platform
→ May be considered a prohibited activity by many overseas FX brokers (judgments outside of official terms are based on general rules).

❌ Use for illegal activities

Money laundering, use for the purpose of money laundering

Unauthorized access or use of another person’s account

These financial and legal prohibited activities are treated as common items in the HFM Terms and Conditions and general FX broker terms and conditions (specific provisions are in the Terms of Use).

HFM vs. Other Brokers

Below are key points comparing HFM (HFMarkets) with other major international FX brokers (e.g., XM, Exness, TitanFX, Vantage, etc.). We’ve clearly outlined each company’s characteristics, strengths, and weaknesses.👇

Comparison itemsHFMXMTradingExnessTitanFXVantage
Maximum Leverage 2,000x1,000xUnlimited to very high (conditions apply)1,000x500x
Spread (Standard Account)Fairly wide, zero account is competitiveGenerally averageVery narrow trendRelatively narrowRelatively narrow
Bonuses/Campaigns×
Number of brands and product lineupSupports manySupports manySupports manySupports manySupports many
Japanese language support
Reliability and Regulation
Total transaction costsStandard account is slightly expensive, Zero account is goodAverage costLow costLow costLow cost
Execution power (word of mouth)△〜○

🧠 Comparison Points

✅ 1. Leverage

HFM offers a maximum leverage of 2,000x, with no terms or conditions, making it easy to use. This is advantageous for those who want to trade large amounts with small amounts of capital.

Exness and FXGT, among others, sometimes offer even higher leverage (up to unlimited, depending on the terms and conditions).

XM and TitanFX tend to offer leverages around 1,000x, lower than HFM.

💱 2. Spreads and Trading Costs

Many people consider HFM’s standard account to be somewhat wider than other companies’ standard accounts.

However, the spreads on the Zero account are competitive with other companies’ low-cost accounts.

Exness and TitanFX, among others, tend to offer fairly tight spreads on their Zero and Blade accounts.

🎁 3. Bonuses and Campaigns

HFM offers deposit bonuses and a wide range of campaigns, making it easy for even beginners to increase their margin.

XM Trading also offers popular bonuses and campaigns, with generous deposit bonuses and loyalty programs.

Exness and TitanFX offer relatively few bonuses and are often cost-consciously designed for professional traders.

📊 4. Number of Stocks and Product Lineup

HFM offers over 1,000 stocks, offering a wide range of products including CFDs, FX, cryptocurrencies, and stocks.

While other brokers (e.g., XM, Exness, Vantage) also offer a large number of stocks, HFM is often praised for its wide range of products.

🤖 5. Trade Execution and Execution Speed

Reviews and user ratings often point to HFM’s execution speed as being somewhat slow. This is attributed to the server’s distance from Japan.

On the other hand, some brokers, such as Exness and TitanFX, tend to be rated as having fast execution speeds.

HFM (HFMarkets) Frequently Asked Questions (FAQ)

Below is a summary of frequently asked questions (FAQ) and simple answers for HFM (HFMarkets). Based on the official website’s FAQ, we’ve organized the most frequently searched questions in an easy-to-understand format. 👇

Q1. What is the difference between a myHF account and a trading account?
A:

A myHF account is a managed account, like a wallet, for making deposits and withdrawals and transferring funds between accounts.

A trading account is an account for actually trading FX/CFDs.

Both demo and live accounts can be opened through myHF.

Q2. Are any documents required to open an account?
A:
Yes. You will need identification (passport, driver’s license, etc.) and current address verification (invoice/resident registration, etc.). After submission and review, you will be able to deposit and trade.

Q3. Can I open a joint account or corporate account?
A:

Joint Account: Yes

Corporate Account: Yes (trades can be made under a corporate name)

Q4. What deposit methods are available?
A:
Several methods are available, including bank transfer, credit/debit card, electronic wallet (e.g., bitwallet), and cryptocurrency (check myHF for details).

Q5. What are the withdrawal procedures and timeframes?
A:

Withdrawals can be submitted through myHF.

Applications submitted before 10:00 AM (server time) will be processed the same day.

Applications submitted after that time will be processed the next business day.
Amounts deposited by card will be refunded to the card first, and the remainder can be withdrawn by other methods.

Q6. What is the maximum leverage?
A:
Up to 1:2000 is possible (depending on account type and region).

Q7. What is the spread?
A:
The “spread” is the difference between the buy price and the sell price. This is part of the trading cost.

Q8. What is the minimum trading volume?
A:
It depends on the account type, but generally the minimum is 0.01 lots (mini lots).

Q9. Which platforms can I trade on?
A:
You can trade on MT4, MT5, HFM’s own app, or web terminal.

About Account Opening and Required Documents

We’ve put together an easy-to-understand summary of the HFM (HFMarkets) account opening procedure and required documents (KYC). Since submitting identity verification is required for overseas FX, it’s a good idea to prepare in advance for a smoother process. 👇 Create a password using the form, log in, and complete the process. Once you sign up, you’ll have access to all of the convenient features.

🔑 Basic Account Opening Steps

Register an account on the HFM official website

Create an account by entering your email address, country of residence, password, etc.

Once registered, you can log in to myHF (Client Area).

Enter your profile information

Enter basic information such as your name, date of birth, address, and occupation.

You may also be asked some basic questions about your investment experience and trading objectives.

Uploading Identity Verification Documents

Submit your identity verification documents (ID) and address verification documents (proof of address) as described in the “Required Documents” section below.

Submit by uploading the files on myHF or by sending them to the specified email address.

Document Review (Authentication)

HFM’s review department will review the submitted documents (usually within 48 hours).

Once authentication is complete, your account will be activated, and you will be able to deposit funds and trade.

Select Account Type and Trading Platform Settings

Select MT4/MT5, account currency, and leverage to open a trading account.

📄 Required Documents (KYC)

1) Proof of Identification

Submit one of the following documents in valid color, PDF, or JPG format:

Passport (photo page)

Driver’s License

My Number Card (with photo)
*Must be valid.

📌 If you do not have a passport or My Number Card, any other photo ID is acceptable.

2) Proof of Address

Submit the following documents issued within the past six months:

Utility bill (electricity, gas, water, etc.)

Bank account statement/credit card statement

Resident registration card

Tax notice or other official document (stating residential address and name)

*Name and address must be clearly stated. Utility bills are also acceptable.
*Documents must be submitted in full color.

📌 Important Notes/Frequently Asked Questions

✅ Name Match

The name on your ID and the name on your address certificate must match exactly.

✅ Issue Date Restriction

Proof of Address must be valid within six months of the issue date.

✅ Deposits can be made after document verification.

You cannot start a transaction even after deposit until document verification is complete.

✅ File Format and Image Quality

PDF or high-resolution JPG is recommended (unclear documents may require resubmission).

🎯 Extra Points

✔ You must be 18 years of age or older to open an account.

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