Are overseas FX brokers LandPrime and Land-FX refusing withdrawals? This article explains their reputation and whether they are safe. Many traders trade every day. However, if you violate any prohibited items, you will not be able to trade, so be careful. This article summarizes the prohibited items, so I hope you will find it useful.
LandPrime Company Information
LandPrime is an overseas-based FX/CFD broker (foreign exchange margin trading/contract for difference trading) providing services to retail traders. Formerly known as LandFX, the company was rebranded to its current name in 2023.
🏢 Company Overview
Operating Company Name: Land Prime Ltd.
Established: 2013 (formerly known as LandFX)
Headquarters: Suite 305, Griffith Corporate Centre, Beachmont, P.O. Box 1510, Kingstown,
St. Vincent and the Grenadines
Official Website: https://www.landprime.com/
📜 Financial Licenses and Regulations
LandPrime Ltd. is registered and licensed as follows:
Mauritius Financial Services Commission (FSC) Authorization:
Global Business and Investment Dealer License (License No. GB24203734)
Saint Vincent and the Grenadines Registration:
International Business Company (Registration Number: 23627 IBC) The company is registered as a FX broker under the Financial Services Agency (FSA) in 2016.
These are registrations and licenses for international business, but they are not registered or licensed by the Financial Services Agency of Japan (a common practice among overseas FX brokers).
📊 Trading Services and Features
Main Trading Services
Trade CFDs such as FX currency pairs, stock indices, commodities, and cryptocurrencies.
Platform: Compatible with MetaTrader 4 (MT4) and MetaTrader 5 (MT5).
Maximum Leverage: 2,000x (depending on account type).
Capital Management: It is reported that client funds are managed separately from company funds (not in a trust).
Japanese Support: It has been reported that Japanese support is available via email and chat.
Since the rebranding, the company has continued to provide the services of the former LandFX while improving platform functionality and expanding its product offerings.
🧠 History/Background
Founded in 2013: Founded as “LandFX,” the predecessor to LandPrime, the company subsequently expanded its services.
Rebranded in 2023: The name was changed to “LandPrime” and the trading environment and services were restructured.
This rebranding allowed the company to renew brand recognition while continuing to provide services to its existing user base.
⚠️ Cautions/Risks
Not Registered with the Japanese Financial Services Agency: As it is not registered as a financial instruments business operator in Japan, it is not a legitimate financial instruments business operator for Japanese residents. This is a common feature for overseas FX in general.
Capital Preservation Method: While customer funds are segregated, they may not employ a trust preservation system like domestic brokers.
What are the prohibited acts on LandPrime?
This is a summary of the prohibited acts (trading rules/prohibited acts under the Terms and Conditions) on LandPrime (LandPrime FX). Please note that engaging in prohibited acts may result in penalties such as withdrawal denial, profit confiscation, and account freezing.
🛑 1. Multiple Accounts and Hedging with Other Companies Prohibited
Crossing trades (hedge positions) between different accounts within LandPrime are prohibited.
Hedge positions with other FX brokers are also prohibited.
→ For example, buying in Account A and selling in Account B, or holding an opposing position with another company, are prohibited.
👉 Reason: This is because it is considered an act of fraudulently exploiting mechanisms such as zero cuts to make profits without risk.
🧠 2. General Prohibition of Arbitrage
Trading aimed at arbitrage is prohibited.
Bonus arbitrage (bonus arbitrage) is a violation of the Terms of Use.
👉 Example: Utilizing bonuses across multiple brokers and accounts to maximize profits while minimizing risk.
🖥️ 3. Trading Exploiting System/Rate Errors
Trading that exploits connection delays or rate errors (rate discrepancies) is prohibited.
This also includes so-called latency arbitrage.
👉 This is a technique that intentionally exploits flaws or update delays in a broker’s execution system.
👤 4. Prohibition of False Information and Fraudulent Procedures
Opening or registering an account under a false name or using someone else’s information is prohibited.
Falsifying information for the purpose of fraudulently obtaining bonuses, etc., also constitutes a violation.
📛 5. Improper Use of Bonuses
Trading methods that exploit bonuses (e.g., hedging to reduce bonus risk) are prohibited.
👉 Violations will result in penalties such as bonus confiscation, profit cancellation, and account freezing.
⚠️ Penalties for Violations
If prohibited activity is discovered at LandPrime, the following measures may be taken:
✔ Profit confiscation/cancellation
✔ Bonus confiscation
✔ Account freezing/trading suspension
✔ Withdrawal refusal/withholding
Penalties for Violations
The following are specific penalties for prohibited activities at LandPrime (LandPrime FX). Violations can have serious consequences, such as account freezing and profit confiscation, so it’s important to understand them.
Profit Confiscation/Cancellation
If prohibited activities (such as abusive hedging, arbitrage, or bonus fraud) are confirmed,
all profits earned through the violation will be confiscated.
Retroactive cancellation of past trades may also be possible.
Bonus Confiscation
If bonuses or promotional credits are misused,
the bonuses may be immediately confiscated and any associated profits may be cancelled.
Typical examples of this include hedging using bonuses and zero-risk trades.
Account Suspension/Freezing
Accounts confirmed to be in violation will be immediately suspended or frozen.
Deposits, withdrawals, and trading will be prohibited during the freeze period.
If a violation occurs across multiple accounts, all accounts may be affected.
Withdrawals Suspended or Denied
If violations are suspected, withdrawals may be suspended or, in the worst case, denied.
Withdrawals of account balances and profits may be restricted until the penalty is lifted.
Voiding of Introducers (IBs)
Commissions and rewards earned through affiliate or IB programs may be revoked or voided if they are related to a violating account.
This may also have repercussions for the introducer.
How to Trade Safely on LandPrime
Here are specific methods for trading safely on LandPrime (LandPrime FX). While overseas FX offers attractive features like high leverage and bonuses, violating the terms and conditions or neglecting risk management can result in losses or account suspension, so adhering to the rules is a top priority.
🛡️ LandPrime Basic Policy for Safe Trading
Comply with Terms and Conditions
Hedging, arbitrage, and the fraudulent use of bonuses are prohibited.
Counter-trading using multiple accounts or accounts with other companies is also prohibited.
Absolutely avoid opening an account using false information.
Strict Risk Management
Avoid the maximum leverage and set it within a reasonable range.
Set a risk tolerance limit of 10-20% of your account balance per trade.
Always set stop-loss orders to limit losses.
Account Funds Management
Manage your funds in a separate account from your living expenses and other essential funds.
As needed, diversify your funds across multiple accounts (but be aware of the prohibition against hedging).
Regular Account Activity
Long-term inactivity can result in your account being classified as dormant, exposing you to the risk of losing fees and bonuses.
Ensure safety by making small trades, deposits and withdrawals, and transferring funds between accounts every three months.
Understand Platform Operation
Make sure you are familiar with MT4/MT5 operations.
If using automated trading tools (EAs), ensure they are permitted by the LandPrime Terms of Use.
💡 Additional Safety Tips
Utilize Official Support: Contact Japanese support if you have any questions.
Check News and Economic Indicators: Check economic indicators and news before trading to avoid sudden market fluctuations.
Practice with a Demo Account: Test new strategies and EAs on a demo account before implementing them on a real account.
How to Contact Customer Support
This is how to contact customer support at LandPrime (Land Prime FX). With an overseas FX broker, it’s safe to use support for account issues, procedures, and checking trading rules.
Email Support
Available in Japanese
Official support email address:
help@landprime.com
Japanese-only inquiries: japan.support@landprime.com
Example of email content: Subject: Question regarding account number 123456
Name: ○○ ○○
Problem:
- Confirmation regarding bonus usage
- How to cancel a dormant account
- Consultation regarding withdrawal procedures
Live Chat Support
Live Chat is displayed in the bottom right corner of the official website or My Page.
Available in Japanese, it is convenient for quick questions and inquiries.
Sometimes you can use the service without logging in, while others require you to log in to your account.
Inquiry Form (My Page)
Submit via the “Inquiry” form on My Page.
Enter your account number and inquiry and submit.
You will usually receive a response by email within 24 hours.
Examples of support requests
Questions about opening an account or creating an additional account
Confirming deposit/withdrawal procedures and fund transfers
Procedures for unlocking dormant or frozen accounts
Confirming bonus and promotion terms and conditions
MT4/MT5 login and operation inquiries
💡 Tips for using support
Be sure to clearly state your account number, name, and email address
This will help expedite your inquiry
Write clearly in Japanese
Writing concisely and in bullet points will reduce misunderstandings
Attach evidence and screenshots
Attaching deposit and trading history, error screens, etc. will speed up your response
Keep in mind business hours
As this is an overseas FX broker, responses may be delayed during nighttime and holidays (Japan time)
Frequently Asked Questions
This is a summary of FAQs (frequently asked questions) regarding prohibited activities at LandPrime (LandPrime FX). Understanding the rules and prohibited activities will help you avoid problems such as account freezing and profit confiscation. You can open an account for free, so compare other companies and make your selection. Beginners should look at important points in the content, such as margin, tools, cashback, swaps, and servers.
Q1. Can I hedge trade?
A1:
Partial hedging within the same account is permitted.
However, hedging between multiple accounts or with other companies is prohibited.
Violation will result in the confiscation of profits and account freezing.
Q2. Can I freely use bonuses?
A2:
Bonuses can be used for regular trading within the terms and conditions.
Using bonuses to aim for zero-risk profits or arbitrage is prohibited.
Violation will result in bonus confiscation, profit cancellation, and account suspension.
Q3. Can I open multiple accounts?
A3:
Opening multiple accounts by the same person is prohibited.
Creating accounts under someone else’s name or using false information is also prohibited.
Violation will result in the freezing of all accounts and the suspension of withdrawals.
Q4. What about trading that exploits system glitches?
A4:
Trading that exploits connection delays or rate errors is prohibited.
Latency arbitrage and other practices are also violations of the Terms of Service.
Q5. Is it okay to register an account using false information?
A5:
Registering using false or other personal information is prohibited.
If discovered, your account will be deleted, your profits will be confiscated, and your withdrawals will be denied.
Q6. What penalties will be imposed if you engage in prohibited activities?
A6:
Profit confiscation/cancellation
Bonus confiscation
Account suspension/freezing
Withdrawals will be suspended or denied
Account deletion/service contract termination
IB rewards will be invalidated
Q7. How will violations be determined?
A7:
LandPrime officials make the final decision.
Even if a user did not intend to violate the Terms of Service, they will be penalized.
Officials are not obligated to provide any explanation.
💡 Summary
Hedging across multiple accounts or accounts with other companies is strictly prohibited.
Bonuses must be used in accordance with the terms and conditions.
False information and fraudulent practices are prohibited.
Abusive use of the system and rates is prohibited.
Violations will result in severe penalties, including confiscation of profits and bonuses, and account freezing.
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